Medical Coding Career Accelerator Program (MCCAP) - Ready to Work micro-credential from Western Governors University
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Credential Transparency Description Language
The Transition to Practice component of the program will prepare you to work within the industry. You will participate in coding simulation, encoder training, and career readiness modules. You will receive a WGU Ready to Work badge upon the completion of the encoder training, career readiness, and career development modules.
Medical Coding Career Accelerator Program (MCCAP) - Medical Coder Novice from Western Governors University
This course includes chapter reading assignments, practical applications, quizzes, interactive lectures, and chapter exams, all of which are found in the learning environment. To receive the certificate of completion, you are required to complete all chapter quizzes and practical application assignments and achieve a passing score of at least 70 percent on all chapter review exams, on the final exam, and in the course overall. Upon the completion of this course, you will receive a WGU Medical Coding Education badge and an AAPC Certificate of Completion.
Professional Communication and Leadership
Medical Coding Career Accelerator Program (MCCAP) - Professional Communications and Leadership micro-credential from Western Governors University
Medical Coding Career Accelerator Program (MCCAP) - Western Governors University This course is designed as a six-part intensive learning experience. Students are required to attend six virtual group meetings during the first month of the program. At each meeting, students will engage in activities to help them understand their own educational journey and find support and inspiration in the journeys of others. Students will also record reflection videos and participate in peer reviews. Competency will be assessed through participation in the live, webcam group meetings and completion of the activities. Upon completion of this course, students will earn a WGU Professional Communication and Leadership badge. Student articulates engaging ideas, opinions, and information, adapting the medium and context to ensure communication is suitable for the target audience. Student has also shown mastery in the following competencies: - Self-Discovery and Mindfulness - Working Styles and Leadership Skills - Effective Communication - Communicating in a Community of Peers
WGU Micro-credential in Business Essentials
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WGU micro-credential in Business Essentials covering aspects of the following: • initiative taking • innovation • leadership • problem solving • time management • communications • leading teams • organizational structure • emotional intelligence • business ethics • change management • conflict resolution • human resource management • performance management • training and development • communication • budgeting • research • spreadsheet • data visualization • visual analytics • managerial accounting • financial statement analysis • cost accounting • financial accounting • information systems • networking basics • database administration • computer literacy • decision making • financial services • forecasting • strategic marketing • negotiation • marketing planning
This micro-credential is designed as a seven-course learning experience, including 20 competency units (CU’s). Students are required to successfully complete the following courses with underlying competencies: **Fundamentals for Success in Business** • Enhance organizational performance • Communicate Ideas, opinions, and information suited for a professional setting • Recognize common organizational functions and values • Recognize emotional reactions of self and others • Identify common ethical issues that individuals face within organizations **Best Practices in Project Management: Projects, Staffing, Scheduling, and Budgeting** • Apply people management tools to achieve stated organizational outcomes • Identify leadership and management attributes in order to differentiate between roles • Apply communication strategies for managers that are suitable for the target audience • Identify the impact of long-term strategic goals at departmental level **Introduction to Spreadsheets** • Create tables to summarize and analyze data for making decisions • Create data visualizations using charts and graphs for use in a professional setting • Apply appropriate formulas and functions to aggregate and summarize spreadsheet data • Create formatted spreadsheets, using appropriate functions to organize and present data effectively **Principles of Accounting** • Explain how controlling costs and profits affects an organization • Determine the elements and processes involved in managing a company’s cash flows and operating cycle • Explain how financial statements assist decision-making • Explain how various costing methodologies assist internal decision-making • Explain how managerial cost information assists internal decision-making • Identify the role of accounting information and the purpose of the accounting cycle in decision-making **Information Technology Management Essentials** • Explain how IT enables business operations • Describe business value, design, and management of information systems • Apply data management tools and processes for business tasks • Describe the role of emerging technologies in a business environment **Finance Skills for Managers** • Identify the systems, structure, roles, and impact of finance in the business environment • Utilize the appropriate financial tools and techniques to inform limited financial investment decisions • Use financial statements to determine the health of a business organization • Identify how financial forecasting and budgeting helps individuals and organizations plan for future financial needs • Utilize interest rates, time value of money, and risk and return principles to inform financial business decisions **Concepts in Marketing, Sales, and Customer Contact** • Describe how strategic marketing influences the overall success of a business • Identify personal selling and negotiating strategies within the sales management process • Describe basic elements used in marketing planning
WGU Micro-credential in Applied Business Skills
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WGU micro-credential in Applied Business Skills covering aspects of the following: • human resource policies • intellectual property • legal knowledge • regulatory compliance • risk management • tort law • business ethics • organizational structure • problem solving • project management • innovation • change management • international business • communication • research • design thinking • business strategies • emotional intelligence • self-awareness • cultural awareness • appreciation for diversity
This micro-credential is designed as a six-course learning experience, including 17 competency units (CU’s). Students are required to successfully complete the following courses with underlying competencies: **Business Environment Applications I: Business Structures and Legal Environment** • Describe common legal considerations for the creation and operation of a business operation • Explain how the structure of an organization impacts its effectiveness in the context of critical circumstances **Business Environment Application II: Process, Logistics, and Operations** • Explain how project management concepts can help an organization achieve its goals • Explain how logistics are important to the operations of a successful organization • Apply change management models to help an organization achieve its goals **Managing in a Global Business Environment** • Compare the effectiveness of business strategies in the global business environment • Describe how financial and operational practices influence global business • Define globalization and its major driving forces • Describe the regulatory and ethical aspects of global business • Describe technologies and trends in the global business environment **Innovative and Strategic Thinking** • Utilize evidence-based techniques to make strategic decisions • Identify the impact of innovation in personal and professional settings • Apply appropriate business practices to formulate recommendations that impact organizational effectiveness **Emotional and Cultural Intelligence** • Apply emotional intelligence (EI) to improve intrapersonal and interpersonal interactions • Demonstrate cultural intelligence (CI) within multicultural and contemporary business situations **Business Core Capstone: An Integrated Application** • Apply the competencies from across the business core curriculum, demonstrating the ability to lead the implementation of the mission, strategy and goals of an organization
WGU Micro-credential in Healthcare Management
WGU Micro-credential in Healthcare Management badge image
WGU micro-credential in Healthcare Management covering aspects of the following: • regulatory compliance • risk management • patient care coordination • healthcare ethics • long-term care • explaining patient benefits • HIPAA compliance • forecasting • goal-setting • health policies • acute care • legal knowledge • professionalism • ethical codes • hospice • analytical skills • health information technology • information systems • networking basics • analytical skills • clinical leadership • decision making
This micro-credential is designed as a three-course learning experience, including 9 competency units (CU’s). Students are required to successfully complete the following courses with underlying competencies: **Healthcare Delivery Systems, Regulation, and Compliance** • Examine the interaction of the major stakeholders in the U.S. healthcare system • Examine the care and healthcare delivery processes • Explain the development of the U.S. healthcare system • Recognize the impact of evidence-based care, clinical advances, and global, economic, and workforce factors on the future environment of healthcare delivery • Analyze integration of healthcare systems as a means to provide better access to higher quality care at lower costs **Healthcare Values and Ethics** • Examine patient rights • Examine employee rights, responsibilities, and professional conduct • Evaluate ethical dilemmas in healthcare • Describe ethical theories, and ethical and legal principles, standards, and laws as applied in a healthcare setting **Technology Applications in Healthcare** • Analyze the requirements and practices for maintaining the security and privacy of healthcare information • Assess the managerial use of health information • Analyze HMIS tools and applications • Assess the use of information technology to gather information for decision-making in healthcare
WGU Micro-credential in Human Resource Management
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WGU micro-credential in Human Resource Management covering aspects of the following: • training and development • team management • research • regulatory compliance • performance management • people management • occupational safety and health • lifelong learning • human resource management • evidence-based practice • ethical responsibility • ethical codes • document management • diversity management • conflict resolution • analytical skills
This micro-credential is designed as a three-course learning experience, including 9 competency units (CU’s). Students are required to successfully complete the following courses with underlying competencies: **Introduction to Human Resource Management** • Explain common training and development activities that improve an employee’s current and future job performance • Explain the process of recruiting a qualified group of candidates • Identify a system for measuring, evaluating, and influencing an employee’s work performance • Forecast the human resource needs of the organization and plans the steps necessary to meet those needs • Explain the employment relationship and influential factors • Articulate the strategic roles of human resource management • Explain the process of selecting employee(s) for a position • Evaluate the contributions of employees in order to distribute direct and indirect monetary, and nonmonetary, rewards **Employment Law** • Assess compliance with employment laws governing the employment relationship • Explain the U.S. legal environment governing the employment relationship • Explain statutory, administrative, and judicial decisions affecting labor relations • Recommend strategies to prevent discrimination and limit employer risk • Manage compliance with workplace regulations **Compensation and Benefits** • Interpret market reward surveys to anchor pay levels and pay mixes for benchmark jobs • Effectively and legally manage employee benefits to minimize risk and maximize employee attraction and retention • Evaluate pay types and systems with consideration for their motivational foundations • Explain a total rewards strategy that utilizes various forms of rewards while fitting with the organizational strategy, human resources strategy, and business environment • Analyze how employees and organizations create and value intangible rewards, integrating them with tangible forms of rewards • Evaluate the value of jobs and capabilities within an organization, producing a job-value structure that enables internal reward equity
WGU Micro-credential in Management badge image
WGU micro-credential in Management covering aspects of the following: • conflict resolution • leadership • team management • team building • leading teams • teamwork and collaboration • performance management • agency • goal-setting • analytical skills • professional development • innovation • data visualization • customer satisfaction • data analysis • quality management • continuous improvement process • total quality • six sigma
This micro-credential is designed as a three-course learning experience, including 9 competency units (CU’s). Students are required to successfully complete the following courses with underlying competencies: **Organizational Behavior** • Recommend appropriate principles or techniques for guiding the development of a group • Determine which type of team and team leadership should be used to accomplish a task or project • Develop and recommend how to implement effective performance evaluation processes • Describe the effects of specified influences on individual behavior • Analyze the culture within an organization to determine how to work effectively within that organization • Analyze leadership theories, methods, and tools in given situations and select the appropriate behavior of the leader **Business Management Tasks** • Knowledgeable about managing innovation • Knowledgeable about strategies for working with individuals and groups in an organization • Understand the types and uses of graphical charts in operations management • Understand the relationship between costs and quality **Operations and Supply Chain Management** • Explain appropriate quality management strategies for continuous improvement in an organization • Analyze factors involved in the decision making for process design, capacity planning, and location analysis • Analyze supply chain for competitive advantage • Analyze forecasting models, measurement techniques, and scheduling methods • Explain how a business achieves organizational goals and competitive advantage through operations management and inventory management • Analyze how just-in-time, TPS, and lean systems improve operating efficiency
WGU Micro-credential in Marketing badge image
WGU micro-credential in Marketing covering aspects of the following: • email marketing • digital advertising • digital advertising campaign • key performance indicators (KPIs) • online advertising budget strategies • online advertising strategies • search engine marketing (SEM) • search engine optimization (SEO) • visual creative design principals • web analytics • web design • content management • content marketing • social content • social media marketing (SMM) • social media platforms • social media strategy • digital marketing • online marketing • budgeting • sales goals • sales management • sales leadership • sale meetings • sales planning • sales training • business account management • complex sales • customer contact • customer lifecycle management (CLM) • customer relationship management (CRM) • customer service • direct sales • sales strategy • business-to-business (B2B) • business development • product promotion • prospective clients • sales cycle • articulating value propositions • product sales • sales
This micro-credential is designed as a three-course learning experience, including 9 competency units (CU’s). Students are required to successfully complete the following courses with underlying competencies: **Digital Marketing** • Describe how marketing automation supports an organization's mission and business goals • Explain how digital advertising and search engine optimization support an organization's mission and business goals • Describe web development and analysis in support of an organization's mission and business goals • Describe how content marketing supports an organization's mission and business goals • Describe how social media marketing integrates with an organization's mission and business goals • Identify digital marketing strategies to support an organization's mission and business goals **Sales Management** • Apply quantitative and qualitative analysis in the sales planning process to set and monitor financial goals • Describe the formation of a sales force organization that supports an organization’s business goals • Describe the process of managing and motivating a sales force to support an organization’s business goals • Explain how customer relationship management supports an organization’s business goals • Explain how organizational buying supports an organization’s business goals • Explain the relationship of sellers and buyers within the sales management process to support an organization’s business goals **Marketing Applications** • Create a marketing plan
Medical Assistant Career Accelerator Program (MACAP): Professional Communication and Leadership Micro-credential
Medical Assistant Career Accelerator Program (MACAP): Professional Communication and Leadership micro-credential from Western Governors University
Active Listening: Understand Various Perspectives
Demonstrate understanding of various perspectives by declaring affirmation statements during interactions with others.
Caring And Consideration: Connection Relation
Caring And Consideration: Amplify Joy Relation
Communication and Interaction: Source Documentation Production
Communications: Nonverbal Communication Response
Conflict Resolution: Emotional State Relation
Relate emotional state with the ability to look at a conflict objectively.
Be aware of other people's feelings and perspectives.
Distinguish between thoughts, emotions, and the present moment experience.
Patience: Distinguish Situational Control
Distinguish between controllable things and uncontrollable situations.
Self-Reflection: Thought and Emotion Problem Solving
Solve problems through thought processing and emotion management.
Telephone Skills: Professional Telephone Techniques
Demonstrate professional telephone techniques, including accurate documentation of telephone messages.
Successful completion of assessment activities supporting the following course and its underlying competencies: **Interprofessional Communication and Leadership in Healthcare** - Communicating in a Community of Peers - Effective Communication - Working Styles and Leadership Skills - Self-Discovery and Mindfulness The Interprofessional Communication and Leadership in Healthcare course is designed to help you prepare for success in the online environment at WGU and beyond. Your success starts with social support and self-reflective awareness which will prepare you to weather the challenges of academic programs and working as a professional. In this course, you will participate in group activities and complete several individual assignments. The goal of the group activities is to provide you support and allow you to gain insight from other students. The assignments are intended to give you an opportunity to reflect about where you are professionally and where you would like to be. The activities completed during each group meeting are designed to give you several tools you can use to achieve success. This course is designed as a six-part intensive learning experience. Students are required to attend six virtual group meetings during the first month of the program. Each group meeting is two hours long and facilitated by a live Course Instructor. In each meeting, you will engage in activities to help you understand your educational journey and find support and inspiration in the journeys of others. You will also record reflection videos and participate in peer reviews. The preparation for each live session and video components of the course, typically take one to two hours to complete, in addition to the time attending each live session. Competency will be assessed through participation in the live, webcam group meetings and completion of the activities. Each student must complete all required activities within seven days of attending the final group meeting. Upon completion of this course, students will earn a MACAP: Professional Communication and Leadership micro-credential and WGU Certificate of Completion. _v1.02_
WGU Certificate: Data Preparation badge image
Recipients of the Data Preparation certificate from Western Governors University have demonstrated competence in foundational topics in acquiring data and preparing it for use in analyses, including data acquisition, data wrangling, data cleaning, and feature engineering using modern tools.
Plan a schedule in advance to include necessary tasks.
Implement tools and processes to foster teamwork and collaboration toward achieving shared goals.
Optimize data quality for operations, decision making, and planning.
List the steps of the data science process.
Identify the necessary data to solve a problem.
Operate data structure within an application, service, or data store.
Differentiate inner, outer, left, right, and full joins.
Assess the value of ethical decision making.
Design detail-oriented plans, scenarios, and procedures.
Implement detail-oriented plans, scenarios, and procedures.
Create a database column as a foreign key.
Identify primary locations for various data components.
Identify data visibility requirements, such as asynchronous and synchronous data feeds.
Differentiate between a list, stack, and a queue.
Evaluate possible solutions for any challenge.
Create a database column as the primary key.
Develop data processing models, including sourcing, loading, transformation, and extraction.
Create a data structure that is based on usage.
Distinguish between ethical and unethical behavior.
## Credential Detail Recipients of WGU’s Data Preparation Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Data Analytics Journey - The learner explains the phases of the data analytics life cycle to contextualize and define the scope of each phase. - The learner develops a project plan to solve organizational problems. - The learner determines organizational requirements to improve key drivers. - The learner identifies appropriate data analytics tools and techniques to solve organizational problems. ### Data Acquisition - The learner examines the data available for analysis to determine their dimension, quality, relations, and limitations. - The learner implements physical data models. - The learner performs table operations and queries within the context of data acquisition for analysis. ### Data Cleaning - The learner predicts potential obstacles in data analysis based on the quality of data provided. - The learner prepares data for analysis to address organizational needs. - The learner writes reusable code to manipulate and clean data in preparation for analysis. ## Competency Demonstration Highlights - Loads external data into a database. - Structures a database to receive new information. - Creates a conceptual and logical data model and entity relationship diagram. - Combines information from multiple relational database tables to answer a business question. - Creates a data cleaning plan. - Performs feature engineering to prepare data for analysis. - Programmatically cleans data according to a data cleaning plan.
WGU Certificate: Data Analytics Fundamentals
WGU Certificate: Data Analytics Fundamentals badge image
Recipients of the Data Analytics Fundamentals certificate from Western Governors University have demonstrated skills in the use of data analytics tools to conduct exploratory data analysis, regression, data mining using supervised models, and reporting. Use of modern technologies within these disciplines are also included.
Articulate actionable insights from the data being presented.
Recommend the best solution for challenges.
Business Intelligence Statistical Analysis
Apply statistical analysis in business intelligence scenarios.
Create various types of charts for different business scenarios.
Build charts with accommodations for color-blindness.
Compare alternatives to select the optimum solution to a problem.
List the constraints of a given modeling algorithm.
Create interactive reports that allow a user to modify theme.
Develop dashboards with key performance indicators.
Document who needs what data where and when.
Map a data set to its correct distribution function.
Generate reports summarizing business, financial, or economic data.
Determine the type of information needed to make intelligent decisions.
Discuss the facts and recommendations about information discovered within the electronic data.
Extrapolate future values for time-series data.
Manage geospatial data and digitizing techniques.
Leverage different technologies that can be used for reporting.
Create mathematical models to be used for prediction.
Reporting Needs Improvement Identification
Identify improvements objectively in current reporting needs.
Leverage scientific software apps to perform computational tasks.
Training and Testing Data Differentiation
Differentiate between training and testing data sets in a machine learning scenario.
Extrapolate values outside the range of a given set of data.
Build dashboards containing meaningful visuals with multiple data sources.
Visualization Dimensions Technique Identification
Identify techniques to create more dimensions in a visualization.
Solve work-related issues using creative thinking.
Interpolate values within the range of a given set of data.
## Credential Detail Recipients of WGU’s Data Analytics Fundamentals Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Exploratory Data Analysis - The learner interprets central tendency, correlations, and variation to inform organizational decisions. - The learner conducts parametric hypothesis testing. ### Predictive Modeling - The learner employs logistic regression algorithms in describing phenomena. - The learner employs multiple regression algorithms with categorical and numerical predictors in describing phenomena. - The learner makes assertions based on regression modeling. ### Data Mining I - The learner applies observations to appropriate classes and categories using classification models. - The learner implements prediction data mining models to find hard-to-spot relationships among variables. - The learner evaluates data mining model performance for precision, accuracy, and model comparison. ### Representation and Reporting - The learner communicates data insights to technical and nontechnical audiences. - The learner creates data representations to offer insight into an organizational problem. - The learner designs interactive dashboards to support executive decision-making. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Identifies distribution functions for continuous and categorical variables. - Uses statistical techniques to perform hypothesis testing on continuous and categorical data. - Selects and justifies a particular regression modeling approach. - Creates a regression model using programmatic approaches. - Uses a regression model to answer a specific business question. - Creates a supervised machine learning model using programmatic approaches. - Selects and justifies a particular supervised machine learning model to address a business question. - Trains a supervised machine learning model using training and validation data sets. - Adjusts data presentation to fit a specific audience. - Creates data reports to identify actionable insights. - Creates dashboards to present analytics results to stakeholders.
WGU Certificate: Advanced Data Modeling badge image
Recipients of the Advanced Data Modeling certificate from Western Governors University have demonstrated advanced data acquisition, unsupervised data mining, time series, neural networks, and natural language processing to address business questions. Skills include machine learning through automated programming approaches.
Perform aggregations for use in reporting.
Create an analytics infrastructure that enable data analysis.
Create classifiers with decision tree algorithms for diagnostic purposes.
Collect data about customers and transactions.
Aggregate data into structured reporting systems.
Describe the purpose of data clustering.
Ensure structure, accuracy, and quality of data.
Create data set processes for modeling, mining, acquisition, and verification.
Determine whether time-series analysis is appropriate.
Publish a completed machine-learning model for consumption by others.
Analyze a neural network for prediction.
Perform interpolation of time-series data.
Build predictive models from data, incorporating forecasting algorithms.
Deduce the probabilities of different possible outcomes in a study based on statistical inference.
Test hypotheses of product or service messaging against patterns identified in data sets.
Articulate the pros and cons of different types of neural networks.
Create a database table that maintains referential integrity.
Structured Query Language (SQL) Scripts Creation
Create structured query language (SQL) scripts to perform needed tasks.
## Credential Detail Recipients of WGU’s Advanced Data Modeling Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Advanced Data Acquisition - The learner applies advanced SQL operations to integrate multiple data sources. - The learner explores data acquisition. ### Data Mining II - The learner applies clustering techniques to accurately predict outcomes of interest. - The learner implements dimension reduction methods to identify significant variables. - The learner predicts patterns in data using association rules and lift analysis. ### Advanced Data Analytics - The learner builds neural networks in the context of machine-learning modeling. - The learner applies time series models in generating forecasts. - The learner extracts insights from text data using effective and appropriate Natural Language Processing (NLP) models. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Performs data manipulations to integrate data sources. - Creates database structures that support integration from multiple sources. - Visualizes data. - Selects and justifies a particular unsupervised machine learning model to address a business question. - Creates unsupervised machine learning models using programmatic approaches. - Applies unsupervised machine learning classifiers to address business questions. - Selects and justifies a neural network approach to address a business question. - Creates a data pipeline for scalable advanced analytics. - Justifies the use of time-series models to address a business question. - Constructs a time-series model for business forecasting. - Uses natural langauge processing models to test hypotheses.
Medical Assistant Career Accelerator Program (MACAP): Ready to Work Micro-credential
Medical Assistant Career Accelerator Program (MACAP): Ready to Work micro-credential from Western Governors University.
health insurance portability & accountability act
patient/family education and instruction
Scope of Practice: Medical Assistant Scope of Practice Identification
Identify the medical assistant's boundaries of competency and scope of practice.
Cultural Diversity: Differentiation Understanding Demonstration
Demonstrate an understanding of cultural diversity and other differences.
Responsibility to Others: Self, Others, and Community
Distinguish between responsibility to one's self, responsibility to others, and responsibility to a community.
Analyze another individual's situation while considering how one might feel in that same situation.
Active Listening: Active Listening Analysis
Analyze how to use active listening in a variety of situations, to build relationships characterized by positive regard, trust, and active engagement.
Scope of Practice: Medical Assistant Scope of Practice by State
Locate a state's legal scope of practice for medical assistants.
Applied Mathematics: Proper Dosages Calculation
Calculate proper dosages of medication for administration.
Care Coordination: Medication Administration Verification
Verify the rules of medication administration, including right patient, medication, dose, route, time, and documentation.
Health Insurance Portability and Accountability Act (HIPAA) Compliance: Compliance Reporting Performance
Perform compliance reporting based on public health statutes.
Medical Office Procedures: Patient Info Gathering Through Feedback Techniques
Execute feedback techniques to obtain patient information including reflection, restatement, and clarification.
Care Coordination: Vital Sign and Bodily Measurement
Measure & record blood pressure, temperature, pulse, respirations, height, weight, length (infant), head circumference (infant), and pulse oximetry.
Care Coordination: Patient Examination Assistance
Assist a provider with routine and specialty patient examinations.
Care Coordination: Obtaining Patient History
Care Coordination: Recording Patient History
Electronic Medical Record: Accurate Patient Care Documentation
Document patient care accurately in the medical record.
Health Insurance Portability and Accountability Act (HIPAA) Compliance: Patient Bill of Rights Application
Apply the Patient's Bill of Rights as it relates to choice of treatment, consent for treatment, and refusal of treatment.
Legal Knowledge: HIPAA Application for Privacy and Release of Info
Apply Health Insurance Portability and Accountability Act of 1996 (HIPAA) rules regarding privacy and release of information.
Health Insurance Portability and Accountability Act (HIPAA) Compliance: Reporting Illegal Healthcare Activity
Report an illegal activity in the healthcare setting following proper protocol.
Manage teams that conform with ethical principles, procedures, or processes.
Sterile Techniques: Sterile Safety Compliance
Comply with safety signs, symbols, and labels.
Sterile Techniques: Sterile Work Environment Evaluation
Evaluate the work environment to identify unsafe working conditions.
Medical Office Procedures: Medical Record Creation
Medical Office Procedures: Medical Record Filing
Medical Office Procedures: Medical Record Organization
Electronic Medical Record: EMR Tech and Computer Skills Adaptation
Adapt technology and computer skills to create efficient practices to maintain accurate electronic medical records (EMRs).
Electronic Medical Record: Patient Data Input
Input patient data using a practice management system.
Patient/Family Education: Community Resource Referral Facilitation
Facilitate referrals to community resources in the role of a patient navigator.
Patient/Family Education: Community Resource List Development
Develop a current list of community resources related to patients' healthcare needs.
Manage appointment schedules using established priorities.
Quality Management: Accurate Report and Record Identification
Identify the accuracies and inaccuracies in detailed reports and records.
Care Coordination: Point-of-Care Testing Review
Review the results of point-of-care testing.
Care Coordination: Point-of-Care Reporting
Report the results of point-of-care testing to provider.
Applied Mathematics: Normal and Abnormal Test Result Differentation
Differentiate between normal and abnormal test results.
Point-of-Care Testing: Venipuncture Performance
Point-of-Care Testing: Capillary Puncture Performance
Point-of-Care Testing: Obtaining Microbiology Specimens
Obtain specimens for microbiological testing.
Diagnostic Tests: Urinalysis Diagnostics
Perform urinalysis tests waived by the Clinical Laboratory Improvement Amendments (CLIA).
Diagnostic Tests: Chemistry Test Diagnostics
Perform chemistry tests waived by the Clinical Laboratory Improvement Amendments (CLIA).
Diagnostic Tests: Immunology Diagnostics
Perform immunology tests waived by the Clinical Laboratory Improvement Amendments (CLIA).
Diagnostic Tests: Microbiology Test Performance
Perform microbiology tests waived by the Clinical Laboratory Improvement Amendments (CLIA).
Point-of-Care Testing: Clean-Catch Urine Specimen Instruction
Instruct patients in the collection of a clean-catch midstream urine specimen.
Third-Party Insurance Reimbursement: Insurance Card Interpretation
Interpret information on an insurance card.
Third-Party Insurance Reimbursement: Service Eligibility Verification
Verify eligibility for services including documentation.
Third-Party Insurance Reimbursement: Precertification or Preauthorization Obtainment
Obtain precertification or preauthorization including documentation.
Third-Party Insurance Reimbursement: Insurance Claim Completion
Medical Billing And Coding: Procedural Coding
Medical Billing And Coding: Diagnostic Coding
Medical Billing And Coding: Medical Necessity Guideline Execution
Accounts Receivable: Procedures Performance
Perform accounts receivable procedures to patient accounts including posting charges, payments, and adjustments.
Medical Billing And Coding: Patient Financial Obligation Information
Inform a patient of financial obligations for services rendered.
Medical Billing And Coding: Billing and Collection Procedures
Perform billing and collection procedures.
Scheduling: Patient Procedure Scheduling
Care Coordination: Pharmacological Medicine Applications
Apply pharmacology principles to prepare and administer oral and parenteral (excluding IV) medications.
Care Coordination: Procedure and Treatment Assistance
Assist a provider with procedures, treatments, and minor office surgeries.
Point-of-Care Testing: Fecal Specimen Collection Instruction
Instruct patients in the collection of fecal specimens.
Diagnostic Tests: Hematology Diagnostics
Perform hematology tests waived by the Clinical Laboratory Improvement Amendments (CLIA).
Diagnostic Tests: Patient Screening Performance
Perform patient screening using established protocols.
Diagnostic Tests: Electrocardiography Diagnostics
Diagnostic Tests: Pulmonary Function Testing
Perform first aid procedures for bleeding.
Perform first aid procedures for diabetic coma or insulin shock.
Perform first aid procedures for fractures.
Perform first aid procedures for syncope.
Applied Mathematics: Growth Chart Documentation
Infection Control: Barrier and PPE Selection
Select appropriate barrier or personal protective equipment (PPE).
Infection Control: Autoclaving Preparation
Infection Control: Sterilization Procedure Performance
Infection Control: Sterile Field Maintenance
Infection Control: Wound Care Performance
Infection Control: Dressing Change Performance
Medical Office Procedures: Concise and Accurate Information Reporting
Report relevant information concisely and accurately.
Patient/Family Education: Procedure and Treatment Preparation
Prepare a patient for a procedure or a treatment.
Medical Office Procedures: Performing Inventory and Documentation
Perform an inventory of supplies and equipment with documentation.
Quality Control: Quality Control Performance
Ethical Responsibility: Ethical Decision Making Demonstration
Sterile Techniques: Eyewash Equipment Demonstration
Demonstrate the proper use of eyewash equipment.
Sterile Techniques: Fire Extinguishers Demonstration
Demonstrate the proper use of fire extinguishers.
Sterile Techniques: Sharps Disposal Containers Demonstration
Demonstrate the proper use of sharps disposal containers.
Sterile Techniques: Sterile Body Mechanics Implementation
Implement proper body mechanics for sterile techniques.
Professionalism: Professional Behavior Identification
Identify professional behavior and etiquette.
Treatment Planning: Treatment Plan Coaching
Coach patients regarding a treatment plan.
Patient/Family Education: Office Policy Coaching
Coach patients regarding office policies.
Patient/Family Education: Health Maintenance Coaching
Coach patients regarding health maintenance.
Patient/Family Education: Disease Prevention Coaching
Coach patients regarding disease prevention.
Patient/Family Education: Cultural Diversity Coaching
Coach patients appropriately considering cultural diversity.
Patient/Family Education: Developmental Life Stage Coaching
Coach patients appropriately considering developmental life stage.
Patient/Family Education: Communication Barrier Coaching
Coach patients appropriately considering communication barriers.
Successful completion of assessment activities supporting the following course and its underlying competencies: **Pathway to Medical Assisting** - Scope of Practice - Pharmacology and Nutrition - Clinical Skills I - Medical Law and Ethics - Body Systems II - Administrative Skills - Clinical Skills II - Medical Insurance - Medical Coding - Administrative Procedures - Clinical Skills III - Workforce Readiness The Pathway to Medical Assisting course includes chapter reading assignments, practical applications, quizzes, and chapter exams, all of which are found in the learning environment. You should plan on spending 20 to 25 hours on course activities per week in order to complete this course. To receive the Certificate of Completion, you are required to complete all chapter quizzes and practical application assignments and achieve a passing score of at least 75 percent on all chapter review exams and on the final exam. Upon the completion of this course, you will receive a MACAP: Ready to Work micro-credential and a WGU Certificate of Completion. _v1.02_
Medical Assistant Career Accelerator Program (MACAP): Professional Medical Assistant Micro-credential
Medical Assistant Career Accelerator Program (MACAP): Professional Medical Assistant micro-credential from Western Governors University
health insurance portability and accountability ac
Health Insurance Portability and Accountability Act (HIPAA) Compliance: Incident Report Completion
Complete an incident report related to an error in patient care.
Ethical Responsibility: Ethical Health Promotion Demonstration
Demonstrate ethical responsibility to promote health.
Medical Terminology: Correct Medical Terminology Implementation
Implement medical terminology correctly and pronounced accurately to communicate information to providers and patients.
Ethical Responsibility: Project Management
Manage projects that conform with ethical principles, procedures, or processes.
Measure blood pressure, temperature, pulse, respirations, height, weight, length (infant), head circumference (infant), and pulse oximetry.
Sterile Techniques: Mock Exposure Participation
Participate in a mock exposure event with documentation of specific steps.
Infection Control: Blood-borne Pathogen Training
Participate in blood-borne pathogen training.
Medical Office Procedures: Equipment Maintenance Performance
Perform routine maintenance of administrative or clinical equipment.
Sterile Techniques: Producing CPR Documentation
Produce up-to-date documentation of provider and professional-level CPR.
Care Coordination: Recording Vital Signs and Bodily Measurement
Record blood pressure, temperature, pulse, respirations, height, weight, length (infant), head circumference (infant), and pulse oximetry.
Successful completion of assessment activities supporting the following course and its underlying competencies: **The Professional Medical Assistant** - Medical Assistant Foundations - Principles of Health Science - Administrative Practice - Insurance, Coding and Blood Systems - Vital Signs, Medications, and Electrocadiography - Special Services In the Professional Medical Assistant course, you will prepare for and complete the Certified Medical Assistant Certification Exam. After successful completion of the MACAP program, you will complete the Certified Medical Assistant (CMA) Certification Exam offered through American Association of Medical Assistants (AAMA). The CMA (AAMA)—credential identifies a medical assistant who has been credentialed 10 through the Certifying Board of the AAMA. Upon successful completion of the exam, you will receive the WGU Professional Medical Assistant micro-credential and WGU Certificate of Completion _v1.02_
Care Coordination: Professional Communication and Leadership Micro-Credential
Care Coordination: Professional Communication and Leadership micro-credential from Western Governors University.
Patience Distinguish: Situational Control
Successful completion of assessment activities supporting the following course and its underlying competencies: **Interprofessional Communication and Leadership in Healthcare** - Communicating in a Community of Peers - Effective Communication - Working Styles and Leadership Skills - Self-Discovery and Mindfulness This course is designed as a six-part intensive learning experience. Students are required to attend six virtual group meetings during the first month of the program. Each group meeting is two hours long and facilitated by a live Course Instructor. In each meeting, you will engage in activities to help you understand your educational journey and find support and inspiration in the journeys of others. You will also record reflection videos and participate in peer reviews. The preparation for each live session and video components of the course, typically take one to two hours to complete, in addition to the time attending each live session. Competency will be assessed through participation in the live, webcam group meetings and completion of the activities. Each student must complete all required activities within seven days of attending the final group meeting. Upon completion of this course, students will earn a Care Coordination: Professional Communication and Leadership micro-credential from WGU. _v1.02_
Regulatory and Market Origins of Value-Based Care
Regulatory and Market Origins of Value-Based Care course-level credential from The Institute for Advancing Health Value at Western Governors University.
Care Delivery Models: Identify Care Delivery
Identify common approaches to care delivery.
Value-Based Care: Identify Payment Models
Health Policies: Policy Impact Explanation
Explain how public policy affects patients and healthcare delivery.
Public Administration: Research Public Policy
Research the objectives and requirements of a new public policy.
Value-Based Care: Apply Value-Based Care Concepts
Apply foundational concepts of value-based care across various populations and settings.
Value-Based Care: Identify Value-Based Care Models
Identify foundational concepts of value-based care models.
Communications: Articulate Complex Information
Articulate complex ideas, opinions, and information, pointing out connections and relationships.
Resource Management: Communicate Healthcare Law Change
Communicate changes in federal and state healthcare laws.
Value-Based Care: Propose Educational Opportunities for Change
Propose an educational opportunity to communicate changes with regard to value-based care across practice settings and populations.
Successful completion of assessment activities supporting the following competencies and areas of skill: **Explains Influence of Current US Healthcare System Structure** - Care Delivery Models: Identify Care Delivery - Value-Based Care: Identify Payment Models - Health Policies: Policy Impact Explanation **Explains Influence of Value-Based Care on Organizational Objectives** - Public Administration: Research Public Policy - Value-Based Care: Apply Value-Based Care Concepts - Value-Based Care: Identify Value-Based Care Models **Constructs Case for Organizational Response to Value-Based Care** - Communications: Articulate Complex Information - Resource Management: Communicate Healthcare Law Change - Value-Based Care: Propose Educational Opportunities for Change _v1.00_
Mechanics of Value-Based Payment course-level credential from The Institute for Advancing Health Value at Western Governors University.
Value-Based Care: Explain Value-Based Care Models
Explain how to practice foundational concepts and current generations of value-based care models.
Business Intelligence: Root Cause Analysis
Analyze business data to confirm root causes of problems.
Financial Management: Identify Cost Opportunities
Identify areas of opportunity for cost savings and analyzes cost-effectiveness in clinical and non-clinical services.
Data Analysis: Analyze Cost Effectiveness
Analyze data to evaluate the cost effectiveness of compensation and rewards programs.
Collaboration: Select Strategies for Patient Outcome Improvement
Collaborate with an interprofessional team to select innovative strategies to improve patient outcomes.
Community Management: Develop Community Relationships
Develop new and innovative community relationships with strategic partners and organizational stakeholders.
Plan with healthcare team members, patients, and family members to achieve mutually acceptable goals.
Corporate Governance: Design Organizational Transparency
Design organizational transparency to encourage openness of processes and structures.
Stakeholder Management: Manage Expectations
Stakeholder Management: Implement Engagement Plan
Implement a stakeholder engagement plan to keep them involved in the project and informed of milestones crossed.
Successful completion of assessment activities supporting the following competencies and areas of skill: **Evaluates Value-Based Payment Models** - Value-Based Care: Identify Value-Based Care Models - Value-Based Care: Explain Value-Based Care Models **Evaluates Impacts of Value-Based Payment Models** - Business Intelligence: Root Cause Analysis - Financial Management: Identify Cost Opportunities - Business Case Analysis: Solution Impact Assessment **Creates Value-Based Care Aligned Compensation Programs** - Data Analysis: Analyze Cost Effectiveness **Collaboratively Develops Strategies and Goals** - Collaboration: Select Strategies for Patient Outcome Improvement - Community Management: Develop Community Relationships - Coordinating: Goal Planning **Designs Performance Reporting System** - Corporate Governance: Design Organizational Transparency - Stakeholder Management: Manage Expectations **Implements Stakeholder Engagement Plan** - Stakeholder Management: Implement Engagement Plan _v1.00_
Value-Based Care Delivery course-level credential from The Institute for Advancing Health Value at Western Governors University.
Evidence-Based Practice: Analyze Research and Data
Analyze evidence-based research and data to guide the selection of individual practices and interventions.
Care Delivery Models: Collaborate Care Approach
Collaborate with the interdisciplinary team to determine an appropriate care approach.
Continuous Quality Improvement (CQI): Evaluate Resources
Evaluate organizational use of resources to identify opportunities for enhancement.
Governance: Create Information Structure
Create an organized structure through which stakeholder groups may become informed about issues and planning and influences the decision making process.
Evaluate new and existing regulations to ensure quality assurance protocols fulfill requirements.
Continuous Quality Improvement (CQI): Create Continuous Quality Improvement Plans
Create a continuous quality improvement plan for quality and safety indicators that meet or exceed targets.
Care Delivery Models: Care Delivery Models
Implement an appropriate care intervention according to the healthcare organization, patient, and population requirements.
Teaching: Provide Instruction for Skill Practice
Provide proper instruction to others to guide them to successful independent skill practice.
Performance Appraisal: Help Employees Modify Behavior
Help employees modify or change behavior toward more effective working habits.
Team Leadership: Quality of Care Improvement Team Motivation
Motivate teams to improve the quality of care.
Financial Management: Care Cost Monitoring
Monitor care costs and cost-saving activities of clinical and non-clinical personnel.
Clinical Leadership: Ensure Regulatory Compliance
Ensure compliance with regulatory entities (CMS, JACHO, state regulators, etc.).
Customer Satisfaction: Measure Performance and Service Quality
Measure performance and quality of services using benchmarking techniques.
Performance Appraisal: Implement Performance Appraisal System
Implement a regular organization-wide performance appraisal system that provides feedback to every individual employee and collects data on employee performance trends.
Organizational Leadership: Define Framework
Define an organization's accountability and authority framework.
Communicate emerging ideas to appropriate team members with the intent of improving current processes and procedures to align with evidence-based practice.
Communications: Communication Delivery Process Verification
Verify communications are delivered periodically and in the most practical manner to reach the appropriate audience.
Managed Care: Demonstrate Communication Skills
Demonstrate strong communication skills to articulate the organization's mission, discuss issues effectively, negotiate with subordinates, and explain policy changes.
Successful completion of assessment activities supporting the following competencies and areas of skill: **Determines Care Delivery Approach** - Evidence-Based Practice: Analyze Research and Data - Care Delivery Models: Collaborate Care Approach - Continuous Quality Improvement (CQI): Evaluate Resources **Creates Quality Improvement Plan** - Governance: Create Information Structure - Quality Assurance: Evaluate Regulations - Continuous Quality Improvement (CQI): Create Continuous Quality Improvement Plans **Implements New Care Delivery Approach** - Care Delivery Models: Care Delivery Models - Teaching: Provide Instruction for Skill Practice - Performance Appraisal: Help Employees Modify Behavior - Team Leadership: Quality of Care Improvement Team Motivation **Assesses Organizational Performance** - Financial Management: Care Cost Monitoring - Clinical Leadership: Ensure Regulatory Compliance - Customer Satisfaction: Measure Performance and Service Quality - Performance Appraisal: Implement Performance Appraisal System **Communicates about Value-Based Care Initiatives** - Organizational Leadership: Define Framework - Thought Leadership: Communicate Ideas - Communications: Communication Delivery Process Verification - Managed Care: Demonstrate Communication Skills _v1.00_
Value-Based Care micro-credential from The Institute for Advancing Health Value at Western Governors University. Designation: Dr. Richard Merkin Scholar
This micro-credential is designed as a three-course learning experience. Students are required to successfully complete the following courses with underlying competencies: **Regulatory and Market Origins of Value-Based Care** - Explains Influence of Current US Healthcare System Structure - Explains Influence of Value-Based Care on Organizational Objectives - Constructs Case for Organizational Response to Value-Based Care **Mechanics of Value-Based Payment** - Evaluates Value-Based Payment Models - Evaluates Impacts of Value-Based Payment Models - Creates Value-Based Care Aligned Compensation Programs - Collaboratively Develops Strategies and Goals - Designs Performance Reporting System - Implements Stakeholder Engagement Plan **Value-Based Care Delivery** - Determines Care Delivery Approach - Creates Quality Improvement Plan - Implements New Care Delivery Approach - Assesses Organizational Performance - Communicates about Value-Based Care Initiatives _v1.02_
Behavioral Health Care: Professional Communication and Leadership Micro-Credential
Behavioral Health Care: Professional Communication and Leadership Micro-Credential badge image
Behavioral Health Care: Professional Communication and Leadership micro-credential from Western Governors University.
Successful completion of assessment activities supporting the following course and its underlying competencies: **Interprofessional Communication and Leadership in Healthcare** - Communicating in a Community of Peers - Effective Communication - Working Styles and Leadership Skills - Self-Discovery and Mindfulness This course is designed as a six-part intensive learning experience. Students are required to attend six virtual group meetings during the first month of the program. Each group meeting is two hours long and facilitated by a live Course Instructor. In each meeting, you will engage in activities to help you understand your educational journey and find support and inspiration in the journeys of others. You will also record reflection videos and participate in peer reviews. The preparation for each live session and video components of the course, typically take one to two hours to complete, in addition to the time attending each live session. Competency will be assessed through participation in the live, webcam group meetings and completion of the activities. Each student must complete all required activities within seven days of attending the final group meeting. Upon completion of this course, students will earn a Behavioral Health Care: Professional Communication and Leadership micro-credential from WGU. _v1.00_
WGU Certificate: Post-Master's Certificate, Nursing - Leadership and Management
WGU Certificate: Post-Master's Certificate, Nursing - Leadership and Management badge image
Recipients of the Post Master's Certificate, Nursing - Leadership and Management from Western Governors University have built and demonstrated competence in leadership in diverse settings, emphasizing quality improvement, strategic planning, and organizational management.
Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.
O*Net OnLine by U.S. Department of Labor
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Address problems affecting practice by using problem solving strategies.
Assign complementary roles and responsibilities to peers, business units, external partners, and clients.
Collaborate with others to gain consensus on the best course of action.
Collaborate with stakeholders to develop compelling content ideas.
Collaborate with others to set specific, measurable, achievable, relevant, and time-bound (SMART) goals.
Create project plans to track goal completion.
Create key performance indicators (KPIs) that measure the critical outputs of a process.
Create agendas for status meetings with key program stakeholders.
Create a training evaluation plan and supporting materials.
Identify the critical path for the completion of project tasks.
Comply with policies related to data protection within the organization.
Design data visualizations to monitor project performance.
Design presentations that explain technical concepts, project plans, delivery approaches, milestones, and results to client stakeholders.
Determine the necessary resources to execute a project.
Determine roles and responsibilities for operational, control, and reporting processes within an organization.
Develop Action Plan for Organizational Conflict
Develop an action plan to prevent future conflicts between disputants and others in the organization.
Demonstrate emotional intelligence when collaborating with both Artificial Intelligence (AI) systems and human colleagues.
Foster the continuous development and improvement of the knowledge and skills needed for employment and personal fulfillment.
Ensure project resources are aware of deadlines and tasks.
Ensure Project Initiatives Implementation
Ensure accountability for the implementation of project plans and initiatives.
Evaluate the role of human resource planning to meet an organization's needs.
Articulate ideas in a precise and accurate manner.
Identify the scope, stages, and processes of performance management.
Implement training evaluation strategies.
Incorporate organizational policies in improvement projects.
Organize results of data and inspections of products, services, or processes to determine the quality or performance.
Estimate the labor hours and costs for a project.
Advocate at the macro level for changes using knowledge about social determinants of health (SDOH) to improve patient outcomes
Maintain open lines of communication during conflict resolution.
Manage the resources assigned to a project.
Manage a new project's scope, budget, and schedule.
Perform inspections to determine quality or performance.
Plan project closure requirements and actions.
Plan project kick-off requirements and actions.
Identify a problem that requires analysis.
Establish relevant resources, processes, milestones, and achievable goals.
Actively monitor processes to identify and mitigate risks early.
Plan for factors that may affect project implementation.
Promote a healthy work environment that encourages work-life balance.
Recommend multiple solutions for a variety of problems.
Reflect on a Professional Learning Experience
Synthesize research information obtained from multiple sources.
Collect information on a research topic from multiple sources.
Evaluate sufficiency of mitigation plans to address identified risk areas.
Apply effective writing skills to convey ideas, make arguments, and engage in scholarly conversation.
Apply self-reflection techniques to thoughts, decisions, and behaviors.
Stakeholder Management Communication Plan
Create a communication plan to manage stakeholders across a project's life span.
Identify stakeholders for participation in requirements gathering for a product or service.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) Diagram Completion
Complete a strengths, weaknesses, opportunities, and threats (SWOT) diagram for assessing choices.
Apply a formal writing style using evidence to support one's position.
Conduct weekly meetings to align team members' interactions to efforts and work tasks.
Display understanding of all relevant laws, policies, and regulations within the industry.
Write in an accurate, clear, concise, and well-organized manner.
Identify credible scholarly, professional, popular, government, and other kinds of sources.
## Credential Detail Recipients of WGU’s Post Master's Certificate, Nursing - Leadership and Management have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Essentials of Academic Writing - The learner demonstrates the steps of the writing process for integrating evidence into academic papers. - The learner applies the principles of APA writing to produce clear, concise, and evidence-based written work. ### Leading with Personal Mastery - The learner designs pathways to achieve personal mastery for leading and managing individuals and teams in diverse healthcare settings. - The learner develops a vision for assuming the role of a leader and manager that includes self-awareness, self-management, interpersonal communication, executive function, and social awareness. - The learner applies effective communication and consensus-building strategies when consulting with internal and external stakeholders. - The learner applies the principles of scholarly writing by producing a clear, concise, and evidence-based paper for the purpose of contributing to the body of nursing knowledge. ### Business Case Analysis for Healthcare Improvement - The learner examines regulatory and compliance requirements for implementing an improvement project comprising systematic activities and processes that are organized and implemented to improve organizational quality, safety, and performance. - The learner collaborates with internal and external stakeholders to assess the need and organizational readiness for a healthcare improvement project using improvement science methods and practices. - The learner describes the four phases of the project management lifecycle that will guide their healthcare improvement project successfully from initiation to closure. - The learner synthesizes relevant evidence, feasibility results, patient preferences, and interdisciplinary stakeholder perspectives to initiate a healthcare improvement project. ### Managing Resources in an Era of Disruption - The learner promotes a healthy work environment by developing programs to mitigate workplace behavior problems and enhance work-life balance. - The learner designs team-building experiences that promote high-performance teams where members trust each other and have the synergy to work together toward common goals. - The learner collaborates with key stakeholders to plan for the use of available resources needed to achieve project aims and goals. - The learner applies human resource principles and practices when developing a project charter that includes planning for adequate human resources for a healthcare improvement project. ### Strategically Planning the Execution of a Healthcare Improvement Project - The learner evaluates existing policies at the systems level that have the potential to influence the implementation of a healthcare improvement project. - The learner uses sociodemographic and social determinants of health data to describe the target populations that will be affected by a healthcare improvement project. - The learner examines the structure, processes, and outcomes of an organizational plan that may facilitate or impede the implementation of a healthcare improvement project. - The learner leads the development of a collaborative implementation plan that includes oversight of the project and the scope of work with specific tasks, timelines, and deliverables. ### Evidence Based Measures for Evaluating Improvement Projects - The learner collaborates with internal and external stakeholders to identify key success indicators for evaluating the effectiveness of a healthcare improvement project. - The learner determines the most effective technology and data sources for capturing data that will measure the key performance indicators (KPIs) for a health improvement project (HIP). - The learner creates a data collection plan that includes specific data fields and types, collection frequency, data sources, and data security methods. - The learner initiates the process of collaboratively developing a healthcare improvement evaluation plan that addresses stakeholder questions and high-priority areas to measure progress over time, and describes contextual issues that may impact the results. ### Nursing Leadership and Management Field Experience - The learner utilizes effective communication and relationship-building practices to successfully kick-off the implementation project. - The learner implements the training plan for the purpose of training staff, managers, and/or leaders regarding the implementation of the health improvement project. - The learner manages implementation of the healthcare improvement project using organizational standards and practices to problem-solve risks that emerge during implementation. - The learner leads scheduled meetings with internal and external stakeholders for the purpose of providing status updates regarding the implementation process. - The learner integrates and synthesizes competencies from across the degree program and thereby demonstrates the ability to participate in and contribute value to the chosen professional field. ### Nursing Leadership and Management Capstone - The learner integrates and synthesizes competencies from across the degree program and thereby demonstrates the ability to participate in and contribute value to the chosen professional field. ## Competency Demonstration Highlights - Highlighted the incorporation of emotional intelligence and self-awareness in healthcare development, reflecting a deep understanding of the importance of emotional competence in healthcare leadership. - Emphasized the role of interpersonal communication, illustrating the significance of effective communication skills in healthcare leadership and problem resolution. - Illustrated executive function skills, indicating a strategic and organized approach to healthcare leadership challenges. - Demonstrated strategic planning skills in the execution of healthcare improvement, emphasizing systems thinking, problem-solving, and data-driven decision-making. - Identified and planned for the necessary people, processes, and procedures required for healthcare improvement's effective implementation, showcasing attention to detail and organizational skills. - Conducted a thorough analysis of sociodemographic data related to a target population, highlighting data-driven decision-making abilities and a focus on risk identification and management. - Developed short-term objectives and action plans that align with the organization's vision, mission, and values, illustrating alignment with organizational goals and values. - Emphasized the importance of evidence-based measures and the identification of key performance indicators and metrics for project success. - Identified the data elements necessary for project reports and measuring the success of the proposed implementation project, highlighting strong teamwork and communication skills.
WGU Certificate: Project Management in Advanced Practice Nursing
WGU Certificate: Project Management in Advanced Practice Nursing badge image
Recipients of the Project Management in Advanced Practice Nursing certificate from Western Governors University have built and demonstrated competence in identifying, planning, implementing, and evaluating quality improvement projects in healthcare.
O*NET-Standard Occupational Classification (SOC)
Collaborate with stakeholders to ensure content accuracy.
Perform an inspection for determining quality or performance.
## Credential Detail Recipients of WGU’s Project Management in Advanced Practice Nursing certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Business Case Analysis for Healthcare Improvement - The learner examines regulatory and compliance requirements for implementing an improvement project comprising systematic activities and processes that are organized and implemented to improve organizational quality, safety, and performance. - The learner collaborates with internal and external stakeholders to assess the need and organizational readiness for a healthcare improvement project using improvement science methods and practices. - The learner describes the four phases of the project management lifecycle that will guide their healthcare improvement project successfully from initiation to closure. - The learner synthesizes relevant evidence, feasibility results, patient preferences, and interdisciplinary stakeholder perspectives to initiate a healthcare improvement project. ### Strategically Planning the Execution of a Healthcare Improvement Project - The learner evaluates existing policies at the systems level that have the potential to influence the implementation of a healthcare improvement project. - The learner uses sociodemographic and social determinants of health data to describe the target populations that will be affected by a healthcare improvement project. - The learner examines the structure, processes, and outcomes of an organizational plan that may facilitate or impede the implementation of a healthcare improvement project. - The learner leads the development of a collaborative implementation plan that includes oversight of the project and the scope of work with specific tasks, timelines, and deliverables. ### Evidence Based Measures for Evaluating Improvement Projects - The learner collaborates with internal and external stakeholders to identify key success indicators for evaluating the effectiveness of a healthcare improvement project. - The learner determines the most effective technology and data sources for capturing data that will measure the key performance indicators (KPIs) for a health improvement project (HIP). - The learner creates a data collection plan that includes specific data fields and types, collection frequency, data sources, and data security methods. - The learner initiates the process of collaboratively developing a healthcare improvement evaluation plan that addresses stakeholder questions and high-priority areas to measure progress over time, and describes contextual issues that may impact the results. ### Nursing Leadership and Management Field Experience - The learner utilizes effective communication and relationship-building practices to successfully kick-off the implementation project. - The learner implements the training plan for the purpose of training staff, managers, and/or leaders regarding the implementation of the health improvement project. - The learner manages implementation of the healthcare improvement project using organizational standards and practices to problem-solve risks that emerge during implementation. - The learner leads scheduled meetings with internal and external stakeholders for the purpose of providing status updates regarding the implementation process. ### Nursing Leadership and Management Capstone - The learner integrates and synthesizes competencies from across the degree program and thereby demonstrates the ability to participate in and contribute value to the chosen professional field. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Managed the project lifecycle phases of initiation, planning, implementation, and evaluation within a healthcare improvement project. - Utilized a real-world approach to improving healthcare by conducting thorough business case analysis, emphasizing evidence-based decision-making to determine the need, feasibility, and organizational readiness for the proposed healthcare improvement project. - Conducted SWOT (Strengths, Weaknesses, Opportunities, Threats) and Impact Analyses, providing valuable insights for informed decision-making and project justification. - Leveraged the Clinical Practice Experience (CPE) to practice and refine key deliverables, ensuring they met the quality standards.
WGU Competency: Interprofessional Leadership in Advanced Practice Nursing
WGU Competency: Interprofessional Leadership in Advanced Practice Nursing badge image
Recipients of the Interprofessional Leadership in Advanced Practice Nursing competency from Western Governors University have built and demonstrated competence in conflict resolution, wellness, project coordination, project management, budgeting, and human resource management.
## Credential Detail Recipients of WGU’s Interprofessional Leadership in Advanced Practice Nursing Competency have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Managing Resources in an Era of Disruption - The learner promotes a healthy work environment by developing programs to mitigate workplace behavior problems and enhance work-life balance. - The learner designs team-building experiences that promote high-performance teams where members trust each other and have the synergy to work together toward common goals. - The learner collaborates with key stakeholders to plan for the use of available resources needed to achieve project aims and goals. - The learner applies human resource principles and practices when developing a project charter that includes planning for adequate human resources for a healthcare improvement project. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Identified and allocated financial resources required to support healthcare improvement, emphasizing strategic resource management to ensure project success. - Addressed challenges and complexities associated with project planning, emphasizing a solution-oriented mindset. - Utilized a real-world approach to healthcare improvement, ensuring that project planning aligned with the goals and needs of the healthcare industry.
WGU Competency: Social Emotional Leadership in Advanced Practice Nursing
WGU Competency: Social Emotional Leadership in Advanced Practice Nursing badge image
Recipients of the Social Emotional Leadership in Advanced Practice Nursing competency from Western Governors University have built and demonstrated competence in team leadership, problem solving, recognizing strengths, emotional intelligence, interprofessional communication, academic writing, and written communication.
Demonstrate social and emotional intelligence skills, including self-awareness, self-management, social awareness, and relationship management.
## Credential Detail Recipients of WGU’s Social Emotional Leadership in Advanced Practice Nursing Competency have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Leading with Personal Mastery - The learner designs pathways to achieve personal mastery for leading and managing individuals and teams in diverse healthcare settings. - The learner develops a vision for assuming the role of a leader and manager that includes self-awareness, self-management, interpersonal communication, executive function, and social awareness. - The learner applies effective communication and consensus-building strategies when consulting with internal and external stakeholders. - The learner applies the principles of scholarly writing by producing a clear, concise, and evidence-based paper for the purpose of contributing to the body of nursing knowledge. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Emphasizes emotional intelligence to address interpersonal conflicts among healthcare staff. - Showcases relationship management skills by enhancing team collaboration and patient care through conflict resolution and team-building.
Recipients of the Accounting certificate from Western Governors University have undergone a comprehensive study of accounting, encompassing cost, financial, managerial, and tax accounting. The covered skills encompass a range of analytical techniques, bank reconciliations, budgeting, general ledger management, tax planning, and beyond.
Examine, analyze, and interpret accounting records to prepare financial statements, give advice, or audit and evaluate statements prepared by others. Install or advise on systems of recording costs or other financial and budgetary data.
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Accounting Problem Information Collection
Collect information related to an accounting problem.
Identify basic accounting processes and systems within a structured environment to meet a limited need.
Summarize budgets and recommendations for the approval or disapproval of funds requests.
Comprehensive Financial Statements Creation
Create financial statements that include a balance sheet, income statement, statement of cash flow, and statement of changes in owners' or stockholders' equity.
Conduct a quantitative investigation of the difference between actual and planned behavior.
Make data-driven decisions based on current information.
Day-to-Day Accounting Procedure Execution
Execute day-to-day accounting procedures that follow the three basic assumptions (i.e., economic entity, monetary unit, and time period assumptions), four basic principles (i.e., historical cost, revenue recognition, matching, and full disclosure principles), and five basic constraints (i.e., objectivity principle, materiality principle, consistency principle, conservatism principle, and cost constraint of generally accepted accounting principles (GAAP)).
Record the day-to-day financial transactions to ensure complete, accurate, and timely financial statements while reconciling discrepancies.
Determine the financial position of the organization based on balance sheet data.
Apply basic financial principles in structured personal financial situations to meet a limited need.
Interpret basic financial statements in a highly structured environment to assess limited performance.
Analyze relevant information to make sound, pragmatic decisions.
Job Report and Transaction Statement Reconciliation
Reconcile job reports and transaction statements for cost accounting.
Determine a tentative or basic judgment on a situation through quantitative analysis of data.
Execute month-end closes with a focus on accruals and the posting of appropriate entries in compliance with generally accepted accounting principles (GAAP).
Prepare a project budget, including developing cost estimates for budget development.
Prepare tax returns using forms prescribed by the Internal Revenue Service (IRS) or other applicable taxing authorities.
Produce Behavior Variance Interpretation Statement
Produce a statement and interpretation of why the variance of behavior occurred.
Production Level Cost Behavior Identification
Identify cost behavior based on varying production levels.
Collect relevant information to make sound, pragmatic decisions.
Structured Environment Financial Records
Record basic financial transactions and balances in a structured environment to meet a limited need.
Summarize tax information for tax planning and risk management.
Prepare tax reports for tax planning and risk management.
Conduct tax research for department administration.
Asset, Liability, and Capital Account Entries Preparation
Prepare asset, liability, and capital account entries and reconciliations by compiling and analyzing account information.
Optimize staffing levels and production machinery through quantitative analyses.
Prepare federal income tax returns, state income and franchise tax returns, annual tax extension filings, and quarterly tax payments.
Fundamental Accounting Equation Problem Resolution
Resolve accounting problems with the fundamental accounting equation.
Evaluate a bank reconciliation to ensure transactions appear in both client records and on a bank statement.
## Credential Detail Recipients of WGU’s Accounting Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: **Taxation I** - The learner explains the nature, purpose, and scope of the current U.S. tax system as it relates to individuals. - The learner determines the tax treatment for items reflected in individual income tax returns. - The learner conducts basic tax research. **Cost and Managerial Accounting** - The learner demonstrates using job-order costing as a product costing tool. - The learner analyzes the given information to apply the process costing method in determining product costs. - The learner applies overhead to complex and differentiated products using the activity-based costing (ABC) method. - The learner leverages the relationship between cost, volume, and profit to support management decision-making. - The learner assesses production efficiencies through variance analysis. - The learner develops the master budget as a management planning tool. - The learner analyzes relevant costs to support management decision-making. **Financial Accounting** - The learner describes the basic elements, uses, and relationships of the basic financial statements. - The learner applies accounting cycle concepts used to prepare basic financial statements. - The learner applies accounting cycle concepts used to close the books for the year. - The learner explains the importance of internal controls and their impact on the financial statements. - The learner describes how to account for receivables and related accounts. - The learner describes how to account for inventory and related accounts. - The learner describes how to account for property, plant, equipment, intangible assets, and related accounts to ensure accuracy. - The learner describes how to account for liabilities and equity to ensure accuracy.
WGU Certificate: Information Technology Management
WGU Certificate: Information Technology Management badge image
Recipients of the Information Technology Management certificate from Western Governors University have demonstrated competence in information systems, networking, database management, project management, and ethical use of technology in business.
Computer and Information Systems Managers
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Access Control and Data Protection Processes Implementation
Implement processes to control access to and protect data.
Access Information Roles and Responsibilities Defining
Define roles and responsibilities for users that require access to information systems.
Create project plans based on the agile project management strategies model.
Analyzed Problem Solution Implementation
Implement a solution to an analyzed problem.
Application Architecture Recommendations
Recommend services that will improve application architecture.
Apply ethical concepts in technology and social media use.
Analyze business contexts for strategies to navigate ethical issues.
Business Needs System Data Identification
Identify system data and the hardware or software components required to meet the business needs.
Optimize business processes to minimize costs and maximize efficiency.
Change Management Process Implementation
Implement a change management process that reviews proposed changes for integration into current processes.
Analyze a wide range of business contexts for ethical issues.
Maintain databases and database management systems.
Database Management Technique Description
Describe techniques for managing basic databases and data warehouses to meet a highly structured need.
Disaster Recovery Procedure Implementation
Implement disaster recovery procedures in response to a disaster.
Evaluate various processes and composes specific plans to improve business performance.
Design solutions that make use of available services.
Identify the problem, including any symptoms and recent changes.
Information System Job Function Application
Apply information systems to perform job functions.
Describe the structure and components of information systems.
Information Systems Objectives and Impact Analysis
Analyze the objectives, scope, issues, and organizational impact of information systems.
Information Systems Security Procedures Development
Develop information system security procedures.
Information Technology Management Challenges Description
Describe the challenges of managing information technology in business.
National Institute of Standards and Technology (NIST) Security Standards Applicability
Determine applicability and business need for national institute of standards and technology (NIST) security standards in the organization.
Networking Fundamentals and Database Concepts Articulation
Articulate the fundamentals of networking and database concepts as they relate to storing and interacting with data.
Integrate obtained intelligence into existing security technologies such as virus and intrusion detection sensors.
Explain a specific problem using general principles.
Lead problem solving efforts relating to internal processes.
Track project activities against milestones and timelines.
Project Management Elements Identification
Identify elements of the project management life cycle.
Project Management Information Systems Evaluation
Evaluate project management information systems.
Project Management Methodologies Comparison
Compare project management methodologies.
Identify recovery point objectives (RPO) for business-critical services and applications.
Security Incident Response Solutions Design
Design security incident response solutions.
Security Incident Response Solutions Development
Develop security incident response solutions.
Security Incidents Response Process Recommendation
Recommend a process to ensure the proper response to security incidents.
Provide security solutions that help protect company data.
Resolve network security vulnerabilities and breaches.
Security Vulnerability Mitigation Implementation
Implement mitigation measures to address security vulnerabilities in corporate computer systems.
Stakeholder Communication on Agile Project
Lead project stakeholders through the agile project management strategies model.
Provide detailed status reports for a project in an open and transparent manner.
Align the business processes with business strategy.
Create a system development plan that defines development life cycle activities.
System Security Policies and Needs Alignment
Align system security policies and procedures with identified organizational needs.
Apply basic telecommunications, wireless, and internet resources in a limited business networking context.
Define the work phases for an information systems development life cycle.
Develop risk analysis plans to determine business strategy and tactics.
Identify potential solutions to determine whether the problem is resolved.
Provide guidance and direction, including setting performance standards and monitoring performance.
Develop Workflows for Business Processes
Develop workflows that make various internal business processes more integrated and efficient.
Business Process Documentation for Alternate Workflows
Document business processes including any alternate workflows or escalation exception processes.
Analyze collected security data to determine attack trends in systems.
Adapt appropriate business terms and vocabulary.
## Credential Detail Recipients of WGU’s Information Technology Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Business of IT - Applications - The learner analyzes the different methods of systems development for the purpose of recommending an appropriate method for a project. - The learner analyzes the role of management in information systems and the necessity for security and contingency planning. - The learner explains how the general principles of information systems integrate with each other, and their roles in the business process within an organization. - The learner justifies the need for support center tools and ways to manage the support processes. ### Information Systems Management - The learner describes effective strategies for systems development and the use of various decision support tools in business. - The learner describes effective techniques for managing databases and data warehouses for business optimization. - The learner describes primary technologies and the application of telecommunications, wireless, and the internet in business. - The learner describes the characteristics, functions, and evolution of computer hardware and software in support of business functions. - The learner describes the impact of e-commerce and social media on the business environment. - The learner describes the role of information systems and the challenges of managing information technology in supporting essential business functions. - The learner interprets approaches for managing information security and privacy, averting ethical issues, and minimizing negative societal effects in business. ### Project Management - The learner applies elements of project planning to prepare key documents of a project plan. - The learner constructs a project scheduling network diagram including the identification of the critical path. - The learner describes the project life cycle, including how project constraints will impact a project. - The learner explains how different types of project-management methods are used. - The learner explains how project management helps organizations achieve their goals. - The learner explains key activities for executing, monitoring and controlling, and closing projects. - The learner explains the criteria and methods used for project selection. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze how business process management and change management facilitate information systems development. - Establish the roles and responsibilities of contributors in an information systems project. - Employ problem and incident management concepts to support and troubleshoot an information system. - Distinguish potential security threats after system implementation and approaches to mitigate them. - Determine a systems development methodology for implementation.
WGU Certificate: Strategic Thinking and Innovation
WGU Certificate: Strategic Thinking and Innovation badge image
Recipients of the Strategic Thinking and Innovation certificate from Western Governors University have built and demonstrated competence in mental agility, novel and adaptive thinking, organizational skills, problem solving, and team leadership.
Determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Analyze data sampling methods to detect biased assumptions.
Apply various logic and reasoning techniques to common challenges.
Apply strategic decision-making techniques.
Identify business opportunities based on past business performance.
Communicate one's core beliefs or the origins of the core beliefs.
Communicate Results of a Creative Solution
Communicate the results of a creative solution.
Evaluate how well given reasoning supports a conclusion.
Reach a conclusion using logic and reasoning.
Critical Findings Analyses Results Interpretation
Interpret the results of analyses to determine critical findings.
Cultural Perspective Experience Description
Describe the experiences of others historically or in contemporary contexts primarily through one cultural perspective, demonstrating some openness to varied cultures and worldviews.
Decision-Making Process Effectiveness Evaluation
Evaluate the effectiveness of a decision-making process.
Display an awareness that one's own attitudes and beliefs can be different from other cultures and communities, and is able to identify their own assumptions, judgments and biases about self and others.
Communicate effectively within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
Identify the intellectual and emotional reactions of self and others in a variety of situations relevant to the practice of business.
Evaluate ideas, opinions, and facts analytically.
Evaluate evidence based on specific criteria.
Facilitate strategic planning processes with key functional team members who support and influence the strategic direction of the business.
Identify potential sources of bias in data.
Draw inferences based on the analysis and evaluation of information.
Explain the differences between relevant and irrelevant information for a given purpose or question.
Oversee the implementation of initiatives that embrace organizational values and principles for strategic goal success.
Research innovative models best aligned with the type of innovation the organization hopes to achieve.
International Business Issues Recognition
Recognize international business issues in limited contexts.
New Requirements Improved Solutions Application
Apply improved solutions that meet new requirements, unarticulated needs, or existing market needs.
Articulate engaging ideas, opinions, and information, adapting the medium and context to ensure communication is suitable for the target audience.
Identify potential outcomes for a given situation based on available information.
Recognize the intellectual and emotional dimensions of other's perspectives using these insights to inform interactions in a variety of business situations.
Identify the risks associated with a proposed solution.
Reframe counter perspectives in the spirit of understanding and solidarity.
Evaluate risk to make business decisions.
Develop potential solutions to problems by applying critical thinking techniques.
Identify existing connections among ideas or solutions.
Strategic Framework Development Oversight
Oversee the development and implementation of the organizational strategic framework and strategy management process.
Strategic Planning Framework Phases Application
Apply strategic planning frameworks that include basic phases, such as analysis or assessment, strategy formulation, and strategy execution.
Suitable Communication for Target Audience Assurance
Ensure communication is suitable for a wide target audience while understanding when skip-level communication may be appropriate.
SWOT (strengths, weaknesses, opportunities, and threats) Analysis
Analyze a firm's internal capabilities, market competition, and critical external contingencies by using tools, such as SWOT (strengths, weaknesses, opportunities, and threats).
Define the target market for a new product offering.
Utilize Analytical Techniques To Evaluate Writing
Utilize analytical and evaluative techniques to evaluate writing.
Verbal and Nonverbal Feedback Identification
Identify verbal and nonverbal feedback that demonstrates a listener understands a speaker.
## Credential Detail Recipients of WGU’s Strategic Thinking and Innovation Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Critical Thinking and Logic - The learner analyzes open-ended problems by learning about the problem and evaluating the accuracy and relevance of different perspectives on the problem. - The learner evaluates different sources representing a range of perspectives on a problem in order to weigh the implications and consequences of different solutions to the problem. - The learner identifies internal and external biases and assumptions related to a problem, and evaluates the influence and validity of these biases and assumptions. - The learner synthesizes information to understand a problem’s complexities and potential solutions, and then evaluates the reasoning and evidence in support of these different solutions. - The learner logically brings together information to arrive at a viable solution to a problem, and then clearly and accurately communicates the results. - The learner recognizes the value of critical thinking in identifying and understanding the underlying structures of the disciplines and professions. ### Innovative and Strategic Thinking - The learner identifies the impact of innovation in personal and professional settings. - The learner utilizes evidence-based techniques to make strategic decisions. - The learner applies appropriate business practices to formulate recommendations that impact organizational effectiveness. ### Emotional and Cultural Intelligence - The learner applies emotional intelligence (EI) to improve intrapersonal and interpersonal interactions. - The learner demonstrates cultural intelligence (CI) within multicultural and contemporary business situations. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Apply appropriate business practices to formulate recommendations that impact organizational effectiveness. - Identify the impact of innovation in personal and professional settings. - Utilize evidence-based techniques to make strategic decisions.
Recipients of the Leadership certificate from Western Governors University have built and demonstrated competence in agency, applied ethics, business ethics, systems thinking, and team building.
Assess performance to make improvements or take corrective action(s).
Apply contextual reasoning to understand problems.
Determine the impact of individuals' behavior on the inner workings of a system.
Respect for Others Concept Implementation
Implement the concept of respect for others.
Personal Integrity Concept Implementation
Implement the concept of personal integrity.
Develop strategies for increasing a culture of kindness and caring within the workplace.
Build trust with others in conflict resolution.
Cultural Contextualization in a Local System
Contextualize a person's culture within local systems.
Demonstrate an understanding of different cultures and perspectives.
Reason Behind a Challenge Identification
Identify the reasoning behind a challenge to solve it.
Consider multiple and diverse perspectives.
Demonstrate basic self-awareness skills.
Demonstrate empathy and fairness in interpersonal relationships.
Acknowledge other people's feelings and perspectives.
Maintain supportive relationships while demonstrating empathy.
Ethical Decision Making for Teams/Community
Demonstrate ethical decision-making in the context of a team or community.
Identify when bias is present in a solution.
Interpret evidence used to support a position.
Develop action plans designed to motivate and guide individuals towards a goal.
Influence others to accept a new position on a topic.
Provide a counterargument to a colleague's intellectual position on a topic.
Make an impact on others' decisions through authority and knowledge.
Interpret information through independent and unconstrained analysis.
Agree on a set of expectations and duties for the leader and for team members.
Conduct all leadership activities consistently with company ethics and values.
Articulate the characteristics and components needed to be an effective leader.
Define an organizational culture by establishing a code of ethics, policies, and standards.
Correlate organizational changes with the organizational culture and climate.
Demonstrate the values, standards, rules, principles, and strategies associated with an organization.
Recommend how to modify or change an employee's behavior toward more effective working habits.
Review performance appraisals with employees.
Implement performance indicators to monitor success and failure.
Organizational Performance Evaluation Techniques Implementation Plan Development
Develop a plan for implementing performance evaluation techniques based on the needs of an organization.
Analyze the effect of power structures on diverse members of a population.
Apply a pragmatic approach to all problems.
Analyze data for the nature and extent of a problem.
Examine the context of relationships to understand a system.
Develop productive workplace relationships.
Maintain quality relationships with team members.
Communicate clearly with team members in verbal communication.
Apply strategic interpersonal skills for productive workplace relationships.
Influence others to work cooperatively toward achieving organizational goals.
Define success criteria for organizational objectives.
Create an organizational culture in which team building and group-level work efforts are supported by encouraging and investing in cultivation of these efforts.
Apply appropriate leadership principles and styles for the work context to promote optimal individual and team performance
Apply principles of positive collaboration and motivation to a variety of team environments.
Create group leadership principles or styles.
Apply teamwork principles and skills in team settings.
## Credential Detail Recipients of WGU’s Leadership Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to Sociology - The learner explains major perspectives and key contributors to the development of sociology. - The learner identifies components of culture and socialization as they relate to individuals in society. - The learner explains the constructs of conformity to and deviance from social norms. - The learner explains how societies are stratified across various social statuses. - The learner explains reciprocal relationships between social institutions and individuals. ### Organizational Behavior - The learner can describe the effects of specified influences on individual behavior. - The learner can recommend appropriate principles or techniques for guiding the development of a group. - The learner can determine which type of team and team leadership should be used to accomplish a task or project. - The learner analyzes the culture within an organization to determine how to work effectively within that organization. - The learner can analyze leadership theories, methods, and tools in given situations and select the appropriate behavior of the leader. - The learner can develop and recommend how to implement effective performance evaluation processes. ### Values-Based Leadership - The learner identifies their personal values, including honesty, integrity, respect, emotional intelligence, and ethical responsibility, to develop self-awareness through self-assessment. - The learner describes how interpersonal skills are applied to effectively collaborate, communicate, and lead within a team and across an organization. - The learner demonstrates how their leadership abilities, including active listening, influence, and ethical responsibility, solve problems and deliver results within an organization. - The learner explains how the leadership of cultures fosters diversity, inclusion, ethics, and problem-solving. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develop self-awareness and personal values. - Describe how interpersonal skills are applied in leadership. - Demonstrate how leadership delivers results. - Explain leadership of cultures. - Exhibit introspection for self-awareness and to define personal values. - Illustrate the practical application of interpersonal skills within a leadership context. - Demonstrate how effective leadership leads to tangible and meaningful outcomes. - Explain the role of leadership in shaping and navigating diverse cultures.
WGU Certificate: Healthcare Management badge image
Recipients of the Healthcare Management certificate from Western Governors University have demonstrated competence in regulatory compliance, risk management, care coordination, medical ethics, health informatics, and performance improvement in healthcare delivery.
Identify potential risks to assets, earning capacity, and the success of an organization.
Communicate risk policies and processes to an organization.
Demonstrate the appropriate response to ethical issues.
Develop a proposal to address inefficiencies regarding compliance with Medicare/Medicaid reimbursement, regulations, and clinical review processes.
Encourage reporting of errors as a foundational element to improve quality and systems.
Apply ethical patient care decision-making methods.
Event Root Cause Analysis (RCA) Investigation
Implement a root cause analysis (RCA) process in which all serious adverse events are investigated and communicated to senior leadership.
Prepare detailed exposure submissions for senior leadership review.
Health Information Privacy Laws Protection
Protect the privacy of individuals' health information by adhering to all Health Insurance Portability and Accountability (HIPAA) laws and policies.
Provide health teaching that addresses such topics as healthy lifestyles, risk-reducing behaviors, developmental needs, activities of daily living, and preventive self-care.
Determine the ethical impact of decisions made in a given situation in a healthcare environment.
Analyze data to assess and adjust an organization's healthcare processes.
Assist healthcare providers with diagnostics or procedures.
Healthcare Risk Mitigation Plan Development
Develop risk mitigation plans for a healthcare facility.
Healthcare Standards of Practice Identification
Identify the standards of practice within healthcare professional disciplines.
Information Security Requirements Integration Management
Manage the integration of information security requirements into contracts for maintaining the organization's security strategy.
Design microsystem changes in response to identified hazards and errors in patient care.
Implement microsystem changes in response to identified hazards and errors in patient care.
Identify methods to avoid or minimize the impact of patient healthcare risks.
Nursing Home Quality Care Information Curation
Curate information related to quality care within nursing homes using the Centers for Medicare & Medicaid Services (CMS) website tools.
Explain required elements and defenses for a business organization's liability arising from the use of agents, contractors, and employees.
Patient Outcomes Solutions Development Collaboration
Collaborate to develop solutions to challenges that will increase healthcare quality and improve patient outcomes.
Patient Risk Prevention Practice Selection
Select the appropriate prevention practice to use given the results of a patient risk assessment.
Patient Risk Prevention Practices Investigation
Investigate new prevention practices to use given the results of a patient's risk assessment.
Evaluate potential risks that could impact the safety of patients.
Analyze areas of potential risk to a project for types, probability, and severity.
Coordinate care between healthcare providers and a patient.
Identify current risks to electronic, physical, and fiscal resources of an organization.
Analyze areas of potential risk to assets, earning capacity, and success of organizations.
Assess areas of potential risk threatening the success of a business.
Risk Assessment and Prevention Identification
Identify common risk assessment and prevention practices.
Develop an operational risk framework that includes policies, standards, risk, and controls assessments.
Implement an operational risk framework that includes policies, standards, risks, and controls assessments.
Assess impacts of identified organizational risks.
Advise an organization on risk management policies and processes.
Risk Management Reporting Tools Delivery
Deliver risk management reporting tools.
Risk Management Strategies Recommendation
Recommend risk management strategies to minimize risk within an organization.
Recommend best solutions based on risk assessment.
Estimate the probability and severity of project risks.
Risk Reassessment Factors Identification
Identify internal and external factors that require reassessment of the risk of using a vendor product.
Recommend ways to control and reduce risk on a project.
Determine if, to whom, and how to transfer risk.
Recommend appropriate risk-based actions.
Identify risks that require active risk management.
Estimate the potential impacts of identified risks.
Quantify risks by analyzing the likelihood, severity, and impact of each identified risk.
Summarize risks that are identified in the risk management process.
Root Cause Analysis (RCA) Process Implementation
Implement a root cause analysis (RCA) process.
Socio-Political Drivers Dynamics Analysis
Analyze the dynamics of socio-political drivers across macro and mezzo realms to assess impacts on health and behavioral healthcare processes.
Threat Identification Processes Deployment
Deploy processes to identify and control threats to an organization.
Evaluate the outcome of an identified threat by performing safety measures.
Unacceptable Risk Controls Identification
Identify risk controls for unacceptable risks.
Unacceptable Risk Severity Levels Identification
Identify risks with unacceptable probability and severity levels.
## Credential Detail Recipients of WGU’s Healthcare Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Healthcare Delivery Systems, Regulation, and Compliance - The learner explains the development of the U.S. healthcare system. - The learner examines the care and healthcare delivery processes. - The learner examines the interaction of the major stakeholders in the U.S. healthcare system. - The learner analyzes integration of healthcare systems as a means to provide better access to higher quality care at lower costs. - The learner recognizes the impact of evidence-based care, clinical advances, and global, economic, and workforce factors on the future environment of healthcare delivery. ### Healthcare Values and Ethics - The learner describes ethical theories, and ethical and legal principles, standards, and laws as applied in a healthcare setting. - The learner examines patient rights. - The learner examines employee rights, responsibilities, and professional conduct. - The learner evaluates ethical dilemmas in healthcare. ### Healthcare Quality Improvement and Risk Management - The learner examines approaches, indicators, and practices in a healthcare setting to meet quality standards. - The learner examines the interrelationships of quality and risk regarding safety and security in healthcare organizations. - The learner examines risks associated with human resources, finances, ethics, and communication. - The learner examines risks associated with physicians, hospitals, long-term care, and infection control programs in clinical settings. - The learner evaluates risk management plans to reduce risk and improve quality for healthcare organizations.
Recipients of the Marketing certificate from Western Governors University have built and demonstrated competence in marketing foundations, marketing planning, and consumer behavior. Covered skills include strategic marketing, marketing management, market analysis, target market segmentation, consumer personas, and more.
Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied. Oversee product development or monitor trends that indicate the need for new products and services.
Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Advertising Strategy Business Objectives Identification
Identify business objectives to which an advertising strategy will be aligned.
Analyze benchmarking data from competitive research.
Brainstorm with marketing team members to determine campaign alignment with the customer segment, business goals, and the advertising medium (including print, radio, television, Internet, and direct mail).
Branding, Positioning, Pricing Strategies Design
Design branding, positioning, and pricing strategies.
Select the most appropriate medium to communicate most effectively with clients and the public.
Design policies and programs for responding to shifts in competitor branding, products, or new entrants.
Gather data on competitors to analyze their prices, sales, and methods of marketing and distribution.
Build trust with others to resolve conflict.
Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other relevant professionals.
Consumer Research Techniques Demonstration
Demonstrate consumer research techniques for understanding a target audience's preference for a product.
Apply critical thinking methods to workplace processes.
Create innovative cultural awareness of personal or organizational practice.
Implement cultural awareness through operational practice.
Customer and Employee Satisfaction Assessment
Assess customer and employee satisfaction.
Customer Segmentation Characteristics Creation
Create customer segmentation characteristics.
Customer Service Response Metrics Monitoring
Monitor the customer service response metrics to ensure the accomplishment of team and individual metrics.
Devise methods and procedures for collecting data (e.g., surveys, opinion polls, or questionnaires) or arranges to obtain existing data from customers or third parties.
Compare the pros and cons of each option for a decision.
Describe how marketing influences the overall operation of a business.
Design Goal-Oriented Activities and Events
Design activities and events to achieve a particular goal.
Distinguish between behaviors that build trust or break trust.
Develop goals using various goal-setting criteria.
Prepare reports of findings, illustrating market data graphically and translating complex findings into written reports.
Marketing Goals and Objectives Scorecard Development
Develop a scorecard that reports ongoing progress against marketing goals and objectives.
Design a marketing strategy aligned with business objectives.
Marketing Strategy Evaluation with Multiple Factors
Evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Apply marketing tools and strategies to meet advanced strategic objectives of an organization.
Select the appropriate type of media for products, organizations, or individual promotional campaigns.
Create personas that correspond to the target customer who would be likely to purchase the product or service at each phase of the product life cycle, including innovators, early adopters, early majority, late majority, and laggards.
Sort data from public databases to use in statistical and technical analysis to predict future results.
Validate data from public databases to use in statistical and technical analysis to predict future results.
Evaluate primary and secondary sources of research to make decisions.
Product Sustainability Modifications Recommendations
Recommend modifications to products, packaging, production processes, or other characteristics to improve the environmental soundness or sustainability of products.
Optimize profitability by removing discounts and through appropriate price management strategies.
Plan development or communication of programs to maintain favorable public or stakeholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.
Identify the most appropriate promotional materials for an advertising campaign or event based on the target audience.
Provide information to help companies determine their position in the marketplace.
Assess the risk of any situation or possible solution.
Seek Information on Various Cultures and Ethnic Groups
Seek information on various cultural and ethnic groups in relevant journals, evidence-based practice databases, and other resources.
Create the value proposition of a product or service.
Create a stakeholder analysis document to understand the interests, role, goals, and responsibilities of key players.
Align daily work activities with corporate initiatives linked to the company's strategic plan.
Strategies to Expand Market Share Implementation
Implement strategies to identify opportunities to reach new market segments and expand market share.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis Development
Develop a strengths, weaknesses, opportunities, and threats (SWOT) analysis to inform marketing strategies.
Create a target audience profile for a product or service being promoted including total available market, customer segments, or personas.
Trade Data Statistical Analysis Conducting
Conduct statistical analysis on publicly available trade data to make recommendations based on market insights.
Create a well-defined persona with the demand characteristics of the behaviors a product or service is designed to satisfy.
## Credential Detail Recipients of WGU's Marketing Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Marketing Management - The learner explains the role of marketing in the strategic planning process that supports an organization's business strategy. - The learner explains how assessing market opportunities that meet consumer needs helps achieve organizational goals. - The learner explains product and pricing strategies that create and capture value to support an organization's goals. - The learner explains distribution and promotion strategies that deliver and communicate value to support an organization's goals. ### Consumer Behavior - The learner describes the role of consumer behavior in meeting consumer needs to achieve organizational goals. - The learner applies knowledge of external influences on consumer behavior in developing marketing strategies for a target market. - The learner applies knowledge of internal influences on consumer behavior in developing marketing strategies for a target market. ### Marketing Applications - The learner can create a marketing plan. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Proficiently develops comprehensive marketing plans by melding market analysis, target audience segmentation, and impactful messaging culminating in a plan that achieves organizational objectives. - Conduct a SWOT analysis and formulate strategies around the findings of the analysis. - Set SMART Objectives for each of the marketing mix elements (product, promotion, price, place/distribution) along with implementation and monitoring procedures for each of the Marketing Objectives. - Articulates the pivotal role of consumer behavior in fulfilling diverse consumer needs, seamlessly aligning them with organizational objectives and the attainment of overarching business goals. - Seamlessly integrates insights into internal influences on consumer behavior, such as motivation, perception, and attitudes and external influences on consumer behavior such as culture, social trends, and economic conditions to design tailored marketing strategies for specific target markets.
WGU Certificate: Human Resource Management
WGU Certificate: Human Resource Management badge image
Recipients of the Human Resource Management certificate from Western Governors University have built and demonstrated competence in the foundations of human resource management, employment and labor law compliance, workforce planning, and recruitment and selection.
Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.
Plan, direct, or coordinate human resources activities and staff of an organization.
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Human Resources Assistants, Except Payroll and Timekeeping
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.
Balancing Staffing Goals and Financial Considerations
Balance organizational staffing goals and financial considerations.
Recognize the types of situations that should be addressed in every organization's code of conduct.
Assist with developing colleagues according to the organization's goals.
Analyze results from collected data to determine training opportunities.
Identify activities to attract diverse candidates.
Advise adult learners on educational or career matters.
Review an employee's job performance and overall contribution to a company.
Evaluate employee policies to confirm compliance with state and federal labor laws.
Ensure Staff Management Guidelines Application
Ensure the equitable and consistent application of staff management guidelines.
Follow the policies set by the institution.
Forecast human resource needs of an organization based on strategic plans.
Implement human resource policies to ensure compliance with applicable employment laws.
Human Resource Principles and Laws Identification
Identify human resource principles and laws used within an organization to effectively recruit, select, train, and retain employees.
Human Resource Project Progress Monitoring
Monitor progress of human resource projects frequently to ensure alignment with organizational goals.
Human Resources (HR) Administration Management
Manage the administration of human resources (HR) policies, procedures, training, development, and HR compliance.
Individual Human Resources (HR) Issues Employee Counseling
Counsel employees on individual human resources (HR) issues, including performance management, compensation, and employee relations.
Comply with principles adopted by the institution.
Provide data to managers so they may judge future job assignments and compensation.
Create a job description based on a detailed analysis of job tasks.
Job Duties and Responsibilities Research
Research the duties and responsibilities of a given job for a job analysis.
Job Environment and Requirements Evaluation
Evaluate the environmental and physical requirements for a specific job for a job analysis.
Key Transformational Roles Identification
Identify key transformational roles human resource (HR) leaders can assume to help implement organizational strategy.
Manage operational processes at a company.
Provide performance appraisal data to managers to determine future job assignments and compensation for employees.
Design a process to periodically evaluate employee performance.
Performance Management Plan Implementation
Implement a performance management plan for employees.
Performance Rewards Development Collaboration
Collaborate with senior management to develop performance rewards and compensation plans to create a high-performing environment with controls to prevent cheating.
Set priorities and goals by developing a routine (or a to-do list).
Collaborate with all levels of management to provide information.
Provide objective feedback about performance to each employee.
Develop training programs, payroll, benefits, and Family and Medical Leave Act (FMLA) and Occupational Safety and Health Administration (OSHA) record-keeping procedures to ensure adherence to state and federal policies.
Senior Managers Organizational Policy Advisement
Advise senior managers on organizational policy matters, such as equal employment opportunity and sexual harassment.
Assist in the development of staff, including recruiting, interviewing, and training.
Staffing and Recruitment Plan Development
Develop a resource staffing and recruitment plan.
Analyze training solutions to fill learning gaps of target audience.
Apply systems for managing, evaluating, and influencing work performance and employee engagement.
Analyze existing workforce data to establish a baseline for planning future workforce needs.
Workforce Planning Strategies Changes Recommendation
Recommend changes to workforce planning strategies based on workforce development trends.
Select effective training solutions for an organization.
## Credential Detail Recipients of WGU’s Human Resource Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to Human Resource Management - The learner articulates the strategic roles of human resource management. - The learner explains the employment relationship and influential factors. - The learner forecasts the human resource needs of the organization and plans the steps necessary to meet those needs. - The learner explains the process of recruiting a qualified group of candidates. - The learner explains the process of selecting employee(s) for a position. - The learner explains common training and development activities that improve an employee’s current and future job performance. - The learner evaluates the contributions of employees in order to distribute direct and indirect monetary, and non-monetary, rewards. - The learner identifies a system for measuring, evaluating, and influencing an employee’s work performance. ### Employment Law - The learner explains the U.S. legal environment governing the employment relationship. - The learner recommends strategies to prevent discrimination and limit employer risk. - The learner manages compliance with workplace regulations. - The learner explains statutory, administrative, and judicial decisions affecting labor relations. - The learner assesses compliance with employment laws governing the employment relationship. ### Workforce Planning: Recruitment and Selection - The learner manages the recruitment process. - The learner evaluates jobs and develops job descriptions. - The learner develops a plan for recruiting employees. - The learner develops a strategy for selecting and hiring employees. - The learner identifies employee-relations activities, policies, and procedures for balancing the rights of employer and employee in order to support strategic goals, objectives, and values of the organization. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze workforce planning needs and objectives for an organization. - Establish recruitment objectives and strategies to meet staffing goals and workforce needs. - Assess job descriptions and interview processes for effective talent acquisition strategies. - Utilize effective conflict resolution strategies for improved employee relations in the workplace.
Recipients of the Management certificate from Western Governors University have built and demonstrated competence in change management, communications, people management, presentations, and total quality management.
Acknowledge cultural diversity and other differences.
Address internal and external stakeholders using the most appropriate written communication strategy.
Communicate to an audience with engaging volume, pitch, and tone.
Analyze the current business environment and challenges to build a strategic plan.
Create change management strategies and plans that maximize employee adoption and usage and minimize resistance.
Apply change management techniques to manage and overcome resistance to change.
Leverage appropriate communication techniques to persuade and guide outcomes.
Study cross-cultural psychology to successfully manage diverse teams.
Develop a strategic plan for an organization or process.
Implement Business Processes Improvement
Implement a systematic approach to improve business processes.
Implement a familiar organizational structure to achieve organizational goals.
Select technology to support presentation delivery.
Align business processes with business strategy.
Apply supervision strategies and consultation practices in a given situation.
Communicate messages using the most appropriate manner for the intended audience.
Total Quality Management Control Processes Recommendations
Meet with managers, department heads, vendors, and contractors to discuss and recommend total quality management control processes.
## Credential Detail Recipients of WGU’s Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Workforce Planning: Recruitment and Selection - The learner manages the recruitment process. - The learner evaluates jobs and develops job descriptions. - The learner develops a plan for recruiting employees. - The learner develops a strategy for selecting and hiring employees. - The learner identifies employee-relations activities, policies, and procedures for balancing the rights of employer and employee in order to support strategic goals, objectives, and values of the organization. ### Principles of Management - The learner can explain the strategic planning process. - The learner can describe how to establish a total quality management program in a product operation and in a service operation. - The learner can describe how to establish and promote an entrepreneurial emphasis within an organization. - The learner can recommend effective techniques for managing conflict and change. - The learner can correctly apply principles of human resource management in a given situation. - The learner responds appropriately to diversity issues in the workplace. - The learner can recommend an organizational structure to match a given organization's situation. ### Business Communication - The learner applies effective communication techniques and principles to business environments. - The learner applies the principles of business writing to communicate in a business environment. - The learner creates messages using technology and/or social media to communicate in a business environment. - The learner composes multiple types of business messages in response to scenarios. - The learner applies business research and writing skills to present information in a business environment. - The learner creates professional communication documents for employment and career advancement opportunities. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Understand the importance of incorporating cultural sensitivity in a multi-cultural workplace. - Demonstrate the ability to effectively use technology and present oneself to a prospective employer by creating and delivering a PowerPoint presentation using multi-media. - Prepare, deliver, and discuss the importance of social media in attracting and retaining job candidates. - Analyze factors in the internal and external labor market that influence supply and demand. - Identify recruitment objectives for an organization. - Design a recruitment plan for an organization. - Design a selection plan for target candidates.
Certificate in Population Health Equity from The Institute for Advancing Health Value at Western Governors University. Designation: Dr. Richard Merkin Scholar
Identify policies that influence the structure of healthcare, practice, and health outcomes.
Healthcare Financial Policies Identification
Identify policies that influence the financing of healthcare, practice, and health outcomes.
Determine if population health consent was created from a public health or healthcare perspective.
Population Health Principles Application Analysis
Analyze how the principles of population health can be applied to a specific agency or organization.
Describe how population health management aligns to the goals of an organization engaged in value-based care.
Determine data sources to leverage a project.
Identify all potential sources of data within an organization.
Identify relevant sources of data in the public domain.
Explain how to engage community relationships with strategic partners and organizational stakeholders.
Aggregate data from different sources into a combined dataset.
Resource and Service Trends Data Analysis
Analyze data collected to determine trends and changes in the use of resources and services.
Detect patterns within a volume of financial information.
Investigate a topic or phenomena to provide optimal care.
Client-Centered Care Intervention Selection
Select comprehensive interventions that promote client-centered care.
Project the potential impact of an intervention on financial or patient outcomes.
Interdisciplinary Team Collaboration for Care
Implement processes for interventions to meet the unique needs of a population.
Communicate project plans to stakeholders.
Develop clinical care practices to improve patient outcomes.
Document user feedback to ensure customer satisfaction.
Analyze the impact of changes in programs, services, or systems to improve patient, family, population, and community outcomes.
Students are required to successfully complete the following courses or equivalencies and their underlying competencies in order to earn this badge: **The Role of Population Health and Equity in Value-Based Care** - Explain the Origins of Value-Based Healthcare - Analyze Principles of Population Health - Assess Population Health Management Interventions **Conducting Population Health Analysis** - Create Analysis Datasets - Analyze Patient and Financial Data - Evaluate Health Interventions - Analyze Financial Impact **Deploying Population Health Interventions** - Lead Collaborative Decision-Making - Plan Population Health Intervention - Manage a Population Health Intervention
The Role of Population Health in Value-Based Care
The Role of Population Health in Value-Based Care competency-level credential from The Institute for Advancing Health Value at Western Governors University
Students are required to successfully complete the following course and its underlying competencies in order to earn this badge: **The Role of Population Health in Value-Based Care** - Explain the Origins of Value-Based Healthcare - Analyze Principles of Population Health - Assess Population Health Management Interventions
Conducting Population Health Analysis competency-level credential from The Institute for Advancing Health Value at Western Governors University
Students are required to successfully complete the following course and its underlying competencies in order to earn this badge: **Conducting Population Health Analysis** - Create Analysis Datasets - Analyze Patient and Financial Data - Evaluate Health Interventions - Analyze Financial Impact
Deploying Population Health Interventions
Deploying Population Health Interventions competency-level credential from The Institute for Advancing Health Value at Western Governors University
Interprofessional Team Strategy Collaboration
Select innovative strategies to improve patient outcomes through collaboration with an interprofessional care team.
Students are required to successfully complete the following course and its underlying competencies in order to earn this badge: **Deploying Population Health Interventions** - Lead Collaborative Decision-Making - Plan Population Health Intervention - Manage a Population Health Intervention
WGU Certificate: Azure Cloud DevOps badge image
Recipients of the Azure Cloud DevOps certificate from Western Governors University have accomplished proficiency in skills associated with the automated testing and deployment of cloud applications, specifically tailored to the Microsoft Azure framework.
Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. Assess system vulnerabilities for security risks and propose and implement risk mitigation strategies. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.
Administer, test, and implement computer databases, applying knowledge of database management systems. Coordinate changes to computer databases. Identify, investigate, and resolve database performance issues, database capacity, and database scalability. May plan, coordinate, and implement security measures to safeguard computer databases.
Research, design, and develop computer and network software or specialized utility programs. Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. Update software or enhance existing software capabilities. May work with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements. May maintain databases within an application area, working individually or coordinating database development as part of a team.
Software Quality Assurance Analysts and Testers
Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Configure data querying systems that delivers big data.
Software Deploying Automated Solution Implementation
Implement automated solutions for deploying software and infrastructure via basic scripting and continuous integration techniques.
Create group and system authentication access.
Describe automated solutions for deploying software and infrastructure.
Secure back-end databases, changes common ports, and reduces attack surface.
Build reference data sets for classification of master data.
Determine user or group access control and remote access eligibility or privilege for cloud security.
Identify various cloud solutions for business problems.
Cloud Solutions Pros and Cons Determination
Determine pros and cons of possible cloud solutions for a project.
Manage monthly costs in Microsoft Azure.
Transform data to optimize storage within a data warehouse.
Database Instance Logical Configuration Design
Design a database instance logical configurations.
Database Instance Physical Configuration Design
Design database instance physical configurations.
Design Extract, Transform, Load (ETL) Database Access Method
Design the database access method during the load phase of the Extract, Transform, Load (ETL) process for maximum performance.
Determine requirements for encrypting data at rest and in transit.
Develop processes that integrate best security practices across an organization.
Different Service Components Identification
Identify the different components that make up the infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) models.
Differentiate Between Artificial Intelligence and Machine Learning
Explain the differences between artificial intelligence (AI) and machine learning (ML).
Distributed Database Architecture Design
Design the architecture of a distributed database.
Demonstrate the fundamentals of encryption, virtual private network (VPN), and technologies.
Implement encryption levels for safeguarding data assets.
Establish alerting and event escalation handling policies.
Extract, Transform, and Load (ETL) Data Transformation
Transform data to increase quality based on requirements for extract, transform, and load (ETL).
Analyze data to determine the root cause of a failure.
Identity Management Systems Implementation
Implement systems and tools for identity management across an organization's infrastructure.
Information Technology Infrastructure Needs Evaluation
Evaluate the information technology infrastructure needs of an organization.
Infrastructure as a Service (IaaS) Implementation
Implement infrastructure as a service (IaaS).
List Platform as a Service (PaaS) Advantages and Disadvantages
List advantages and disadvantages of using platform as a service (PaaS).
Microsoft Azure Cloud Processing Solutions Implementation
Implement Microsoft Azure cloud processing solutions.
Microsoft Azure Cloud Solution Architecture Design
Design cloud solution architectures with Microsoft Azure.
Network Connectivity Point Protection Measure Implementation
Implement protective measures for network connectivity points, including zone and device firewalls, whitelists, and other applicable measures.
Networked Infrastructure Security Management
Manage the security of the networked infrastructure.
Perform Intermediate-Level System Administration Task
Perform intermediate-level system administration tasks, and implements standard deployments across cloud services.
Platform as a Service (PaaS) Identification
Identify platform as a service (PaaS) offerings.
Platform as a Service (PaaS) Implementation
Design a system environment for hosting relational databases.
Differentiate between scale-up and scale-out.
Software as a Service (SaaS) Implementation
System and Computer Network Hacking Protection
Implement digital gateways, perimeter networks, access controls, antivirus software, and antimalware software to protect systems and computer networks from hacking.
Measure the performance of a given system after a modification and make additional modifications if needed.
Design an Extract, Transform, Load (ETL) system for scalability.
Manage access to technology resources across business departments.
Test application programming interface (API) interoperability and compatibility.
Determine how to implement monitoring solutions.
Determine logging framework configuration.
Define performance indicators for telemetry models.
Describe system health check implementation.
Describe strategies for actionable alerting.
Explain how to protect sensitive information.
Defines Security and Compliance Parameters
Define parameters for automated security and compliance.
Identify mechanisms for governance enforcement.
Explains Source Control Configuration and Integration
Explain how to integrate and configure source control.
Determine branching strategies for source code.
Explains Strategies for Deployment and Release
Explain deployment and release plan tools and strategies.
Define DevOps processes and documentation.
Explain how to automate ongoing communication with stakeholders.
Recommend continuous delivery and release management deployment plans
Define standards for cross organizational builds
Explain methods for deployment release automation.
Define templates for process and code development.
Determines Authentication and Implementation Strategy
Determine strategies for authentication and implementation.
Microsoft Azure Database Solutions Implementation
Implement Microsoft Azure database solutions.
Microsoft Azure Storage Solutions Implementation
Implement Microsoft Azure storage solutions.
Develop identity solutions that ensure the security of an organization's resources.
Implement proper data storage mechanisms for specific types of files or data.
Manage identities through Microsoft Azure Active Directory.
Determine Authentication and Implementation Strategy
Determine strategies for authentication and implemenation
## Credential Details Recipients of WGU’s Azure Cloud DevOps Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Azure Fundamentals - The learner describes cloud computing and cloud services categories. - The learner describes core Azure services. - The learner configures Azure groups and identities based on architectural standards in Microsoft Azure. - The learner explains Azure core solutions and management tools. - The learner defines protective measures and network security protocols in Microsoft Azure. - The learner describes cost management and service lifecycles in Microsoft Azure. ### Azure DevOps Solutions - The learner describes instrumentation strategies. - The learner describes Site Reliability Engineering (SRE) strategies. - The learner defines components of security and compliance plans. - The learner manages source control. - The learner describes DevOps communication and collaboration techniques. - The learner defines continuous integration and automation. - The learner defines continuous delivery and deployment strategies. ### Azure Data Engineer - The learner configures environments for database instances with optimized storage and data query abilities in Azure. - The learner orchestrates data ingestion, movement, and transformation using Apache Spark and Databricks. - The learner architects the end-to-end data security and supporting infrastructures. - The learner optimizes performance, data storage, and data processing. ### Azure Developer Associate - The learner implements Azure infrastructure, platform, and software as a service (SaaS) solutions that address the information technology needs of an organization. - The learner determines requirements for storage of data assets using Microsoft Azure Cosmos DB and Redis Cache. - The learner implements secure user and group authentication and authorization with Microsoft Azure Active Directory, Microsoft Identity Platform, Azure Key Vault, and Microsoft Graph. - The learner designs secure data architectures and infrastructure as a service (IaaS) architectures based on Azure Monitor and Azure Application Insights. - The learner develops cloud platform integrations for interoperable and compatible functionality.
WGU Certificate: Azure Cloud Security badge image
Recipients of the Azure Cloud Security certificate from Western Governors University have built and demonstrated competence in cloud architecture, development, and ensuring the security of cloud-based data and workloads, with a specific focus on Microsoft Azure's ecosystem.
Access and Physical Security Protocal Designing
Design access and physical security protocols where users have only the access required to complete their assigned tasks.
Manage architecture standards around user access and authentication within and between systems.
Cloud Solution Pros and Cons Determination
Compliance Determination Through Information Analysis
Analyze gathered information for compliance with established policies or regulatory requirements.
Define the security policies and procedures necessary to securing an application development lifecycle.
Apply the most relevant design pattern for a partucular business doman type
Develop a strategy to mitigate risk for ethical and legal concerns.
Identify basic disaster recovery terminology, principles, and resources.
Disaster Recovery Contingency Plan Creation
Create a contingency plan that outlines the control measures used for implementing the disaster recovery plan.
Forensic Requirements and Capabilities Explanation
Explain forensic requirements and capabilities to applicable stakeholders.
Implement Data Policies and Restrictions
Implement data retention, deletion, and destruction policies and restrictions.
Industry Compliance Requirements Identification
Identify regional, national, and industry compliance requirements.
Perform Information Assets Risk Assessment
Perform a risk assessment for information assets.
Platform-as-a-Service (PaaS) Developments Security Requirements Assessment
Assess business needs and security requirements for Platform-as-a-Service deployments and design appropriate security protocols to minimize risk and achieve necessary levels of compliance.
Ensure that risk assessments, vulnerability assessments and threat analysis are consistently conducted at appropriate times to identify and assess risk to the organization's information from us of a vendor product.
Recommend controls and measures that mitigate the risks of identified organizational threats.
Evaluate compliance with security policies and procedures.
Design appropriate security protocols to minimize risk for Platform as a Service (PaaS) deployments and to achieve necessary levels of compliance.
Implement continuous security training for all necessary personnel.
Standard Operating Procedure Identification
Identify standard operating procedures (SOPs) for basic continuity processes and procedures.
Stored Personally Indentifiable Information Identification
Identify all personally identifiable information being stored in databases.
Design a management audit that identifies variances between official goals, objectives, and policies compared to what is happening in practice, reviewing budget management, communication, and personnel management.
Define performance indicators for telementry models
## Credential Detail Recipients of WGU’s Azure Cloud Security Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Azure DevOps Solutions - The learner describes instrumentation strategies. - The learner describes Site Reliability Engineering (SRE) strategies. - The learner defines components of security and compliance plans. - The learner manages source control. - The learner describes DevOps communication and collaboration techniques. - The learner defines continuous integration and automation. - The learner defines continuous delivery and deployment strategies. ### Azure Developer Associate - The learner implements Azure infrastructure, platform, and software as a service (SaaS) solutions that address the information technology needs of an organization. - The learner determines requirements for storage of data assets using Microsoft Azure Cosmos DB and Redis Cache. - The learner implements secure user and group authentication and authorization with Microsoft Azure Active Directory, Microsoft Identity Platform, Azure Key Vault, and Microsoft Graph. - The learner designs secure data architectures and infrastructure as a service (IaaS) architectures based on Azure Monitor and Azure Application Insights. - The learner develops cloud platform integrations for interoperable and compatible functionality. ### Managing Cloud Security - The learner safeguards cloud data with identity and access management. - The learner implements secure solutions in cloud service models. - The learner implements operational capabilities, procedures, and training in relation to organizational needs. - The learner identifies security policies and procedures for cloud applications. - The learner conducts risk analysis and risk management in alignment with disaster recovery and business continuity plans. - The learner identifies legal, compliance, and ethical concerns within a cloud environment.
WGU Certificate: AWS Cloud Security badge image
Recipients of the AWS Cloud Security certificate from Western Governors University have achieved proficiency in cloud architecture, development, and ensuring the security of cloud data and workloads, with a distinct alignment to Amazon Web Services.
Access and Physical Security Protocol Designing
Administer Amazon Web Services' (AWS) organizational-appropriate features.
Perform advanced-level system administration tasks.
Deploy an application with command line tools.
Modify an approach to tasks based on requirement changes.
Assess the Efficiency and Effectiveness of a Plan
Assess plans for efficiency and effectiveness in achieving a particular goal.
Manage automated server and software deployments.
Apply various cloud solutions and concepts.
Evaluate various cloud solutions to determine the best-fit solution for a project.
Test resiliency, performance, and security of computer hardware.
Container Pipeline and Application Securing
Secure the container pipeline and applications being deployed.
Continuous Automated Application Testing
Implement automated and continuous testing of in-development applications and the infrastructures on which they are deployed.
Cost and Licensing Considerations Identification
Identify cost and licensing considerations for various infrastructure as a service (IaaS) models.
Define the requirements for ongoing data access and privacy.
Design identity and access policies to the security requirements of an organization.
Identify opportunities for increased integration to establish and maintain consistency or performance of a system.
Identify opportunities to leverage infrastructure as a service (IaaS) for current infrastructure components.
Minimized Rank Order Problems Solution Design
Design solutions to minimize or eliminate potential problems based on rank order.
Platform-as-a-Service (PaaS) Deployments Security Requirements Assessment
Calculate costs and benefits across the life of a project.
Design relationships between software applications and services.
Root Cause Analysis Process Implementation
Implement a root cause analysis process and develops action plans to remedy the situation.
Monitor existing services to ensure that they are performing correctly.
Identify processes that can be performed simultaneously.
Write computer program source code in a selected language.
Implement patient and employee suggestions in practice.
Engineer systems that leverage multi-platform application programming interface (API).
Validate authorization and authentication runbooks and troubleshoots procedures (SOPs), and troubleshoots advanced authentication and authorization issues.
Network Availability, Performance, and Security Monitoring
Monitor network availability, performance, and security.
Analyze potential root causes and alternatives for resolution.
## Credential Detail Recipients of WGU’s AWS Cloud Security Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### AWS Cloud Architecture - The learner designs control measures for resilient architectures with cloud solutions and concepts. - The learner designs high-performing and scalable architectures for software performance workloads. - The learner designs security policies and access for cloud applications and architectures. - The learner designs cost-optimized storage, database, and network architectures based on situational feedback. ### AWS Developer - The learner implements automated and continuous testing processes for software deployments with cloud solutions. - The learner performs root cause analysis on testing or production failures. - The learner implements authentication, encryption, and authorization within an Amazon Web Services (AWS) environment. - The learner designs software applications with Amazon Web Services (AWS), software development kits (SDKs), and command line interface (CLI). - The learner designs cloud service deployments with Amazon Web Services (AWS) infrastructure services, platform services, and features. - The learner monitors automated testing for quality control. ### Managing Cloud Security - The learner safeguards cloud data with identity and access management. - The learner implements secure solutions in cloud service models. - The learner implements operational capabilities, procedures, and training in relation to organizational needs. - The learner identifies security policies and procedures for cloud applications. - The learner conducts risk analysis and risk management in alignment with disaster recovery and business continuity plans. - The learner identifies legal, compliance, and ethical concerns within a cloud environment.
WGU Certificate: AWS Cloud DevOps badge image
Recipients of the AWS Cloud DevOps certificate from Western Governors University have demonstrated their competence in skills associated with automated testing and deployment of cloud applications, with a focused alignment to Amazon Web Services.
Develop basic capacity models of existing environments to improve efficiency.
Cloud Security Principles Identification
Identify the basic principles of cloud security.
Articulate the value-add components of cloud versus on-premise software.
Apply the most relevant design pattern for a particular business domain type.
Enterprise Architecture Technologies Analysis
Analyze current and emerging technologies that support enterprise architecture.
Implement Information Encryption Methods
Implement information encryption methods and cryptography concepts.
Analyze network performance, availability, and security.
Configure firewalls and other network security devices.
Analyze network telemetry for performance and availability issues.
Articulate the fundamentals of networking.
Determine an acceptable or optimal baseline of performance for a given system.
Perform debugging of software assurance testing processes and tools.
Create an automation task that runs after an event has occurred.
Automate business processes to minimize the possibility of human error during business continuity operations.
Document business processes to minimize the possibility of human error during business continuity operations.
Software as a Service (SaaS) Subscription Services Support Levels Identification
Identify levels of support for software as a service (SaaS) subscription services.
Validate stability, interoperability, portability, security, and scalability of system architecture.
Identify the part of a given system that is preventing the acceptable or optimal baseline of performance.
Modify the part of a given system that is preventing the acceptable or optimal baseline of performance.
Define organizational systems integration needs.
Create an automation task that runs based on timed input.
Business Back-Up Requirements Identification
Identify data to back up based on business requirements.
## Credential Detail Recipients of WGU’s AWS Cloud DevOps Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Cloud Foundations - The learner articulates the value proposition of cloud solutions in business scenarios. - The learner defines cloud security and compliance. - The learner identifies cloud technology solutions in IaaS, PaaS, and SaaS models. - The learner determines the best-fit solution for a project based on the cost and support structures. ### Cloud Deployment and Operations - The learner automates cloud provisioning processes and maintenance. - The learner configures network connectivity as part of AWS network infrastructure design, troubleshooting, and remediation. - The learner determines optimal baseline for cost and performance using AWS Services. - The learner implements AWS data and infrastructure protection services for information security and compliance. - The learner implements AWS system scalability, elasticity, and backup systems in support of business continuity operations. - The learner remediates issues based on the output of implemented AWS systems monitoring and logging services. ### AWS Cloud Architecture - The learner designs control measures for resilient architectures with cloud solutions and concepts. - The learner designs cost-optimized storage, database, and network architectures based on situational feedback. - The learner designs high-performing and scalable architectures for software performance workloads. - The learner designs security policies and access for cloud applications and architectures. ### AWS Developer - The learner designs cloud service deployments with Amazon Web Services (AWS) infrastructure services, platform services, and features. - The learner designs software applications with Amazon Web Services (AWS), software development kits (SDKs), and command line interface (CLI). - The learner implements authentication, encryption, and authorization within an Amazon Web Services (AWS) environment. - The learner implements automated and continuous testing processes for software deployments with cloud solutions. - The learner monitors automated testing for quality control. - The learner performs root cause analysis on testing or production failures.
WGU Certificate: Network and Cyber Defense Foundations
WGU Certificate: Network and Cyber Defense Foundations badge image
Recipients of the Network and Cyber Defense Foundations certificate from Western Governors University have built and demonstrated competence in information security, network security, and digital forensics.
Address hacking threats via physical hardware security, asset inventory, device, and patch management.
Analyze collected data for evidence gathering and threat investigation processes.
Demonstrate the objectives of confidentiality, integrity, and availability (the CIA triad).
Separate presentational code from data code in a web page using cascading style sheets (CSS).
Computer System Component Identification
Identify common components of computer systems.
Create web pages and web documents using hypertext markup language (HTML).
Classify data based on provenance, type, and risks.
Define the requirements for a computer program.
Define basic network wiring systems concepts.
Apply forensic tools to obtain data from a computer's file system.
Format web page layout using cascading style sheets (CSS).
Hardware and Software Function Description
Describe the functions of common computer hardware and software in business.
Compare the strengths and weaknesses of various computer hardware technologies.
Identify the different types of programming languages.
Identify issues of social justice related to information access and use.
Record information accurately for the purpose of data collection.
Carry out investigation and documentation processes on security events as necessary.
Collect data manually from data files and databases.
Multi-Factor Authentication Methods Description
Describe multi-factor authentication methods.
Compare the strengths and weaknesses of various network technologies.
Compare different networking hardware technologies.
Obtain digital information images as necessary for a forensic data duplication investigation.
Identify the purpose of an operating system.
Describe the architecture and components of different operating systems.
Identify common programming constructs, variables, data types, functions, and operators.
Secure records, content, and data according to institutional policies.
Identify regulatory entities, laws, and case law that impact practice across organizations and practice settings.
Identify a script to accomplish particular tasks.
Identify the security needs of an organization.
Determine which security solutions best suit project needs.
Explain the logic and structure of simple algorithms.
Define the text styles, table aspects, and aesthetics of a web page using cascading style sheets (CSS).
Resolve a challenge using a problem-solving process.
Software Testing Environment Configuration
Configure software testing environments.
Identifies different types of networks and topologies.
Describe primary networking technologies.
Describe the basic concepts of programming.
Adhere to organizational policies with respect to securing and controlling access to data.
Follow data privacy guidance and basic information security principles (e.g., encryption, access control logs, etc.).
Information Security Strategy Standards Identification
Identify globally recognized standards, frameworks, and industry best practices related to information security strategy development.
Determine appropriate requirements to encrypt data.
## Credential Detail Recipients of WGU’s Network and Cyber Defense Foundations Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to IT - The learner explains different computer hardware and networking technologies and their developments. - The learner describes fundamental data management functions in databases. - The learner identifies components of software and its relation to operating systems. - The learner identifies computer hardware components. - The learner evaluates ethical concerns in information technology. - The learner describes the structure, function, and security associated with networks. - The learner describes the basics of programming languages in software development. - The learner describes the role of the IT department in IT infrastructure management, disaster recovery, and business continuity processes. ### Fundamentals of Information Security - The learner identifies security principles, policies, practices, and methods for asset protection and cyber defense. - The learner identifies security requirements based on principles of confidentiality, integrity, and availability. - The learner identifies cybersecurity guidelines in privacy and compliance. ### Web Development Foundations - The learner creates the structure of basic web documents using HTML and XML. - The learner implements web page formatting and interface aesthetics using CSS - The learner resolves software problems in web development environments with debugging tools. ### Network and Security – Foundations - The learner identifies basic network systems and concepts related to networking technologies. - The learner applies network security concepts for business continuity, data access, and confidentiality. - The learner identifies solutions for compliance with security guidance. ### Digital Forensics in Cybersecurity - The learner identifies laws, rules, standards, policies, and best practices related to digital forensics. - The learner conducts analysis on gathered evidence with forensic tools in alignment with investigation processes. - The learner collects forensic evidence from deleted files and artifacts. - The learner identifies steganography techniques for data transmission. ### Scripting and Programming Foundations - The learner identifies scripts for computer program requirements. - The learner uses fundamental programming elements as part of common computer programming tasks. - The learner explains the logic and outcome of simple algorithms. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develops investigative plans based on digital forensic tools, best practices, standards, and organizational policies. - Conducts a forensic investigation with industry-standard tools.
WGU Certificate: Network Technician badge image
Recipients of the Network Technician certificate from Western Governors University have earned CompTIA's A+ Core 1 certification and have built and demonstrated competence in implementing, maintaining, troubleshooting and repairing computer and networking systems.
Network and Computer Systems Administrators
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Analyze alternative hypotheses and scenarios
Apply Technology Communication Practices
Apply mobile and digital technology communication practices with attention to electronic security and privacy.
Solve problems in a manner most appropriate for each problem.
Computer Hardware and Software Implementation
Implement computer hardware and software for complex business use.
Configure advanced computer settings using the command line.
Customer Support Issue Impact Identification
Identify the business impact of customer support issues.
Customer Support Issue Resolution Determination
Determine if customer support issues are resolved.
Identify the correct team to solve a customer support issue.
Assembles matching components into a working system.
Troubleshoot hardware-related issues affecting computers, mobile devices, and peripherals.
Listen to customers and colleagues to increase responsiveness.
Interpret logs and alerts generated by system monitoring tools.
Minor Hardware Repair Installation Management
Manage the installation and performance of minor repairs to hardware on personal computers.
Minor Peripheral Equipment Repair Installation Management
Manage the installation and performance of minor repairs to peripheral equipment on personal computers
Minor Software Repair Installation Management
Manage the installation and performance of minor repairs to software on personal computers.
Design the network infrastructure to support voice, data, video, and wireless network services.
Install local wired and wireless network resources.
Perform simple troubleshooting steps when network issues are detected.
Resolve problems with failed components in the network, monitors traffic patterns, recommends needed upgrades, blocks certain types of traffic, and detects abnormal network traffic.
Identify causes of networking problems by using diagnostic software and equipment.
Identify detailed causes of technical issues using software and hardware tools.
Virtual Computer Network Resources Creation
Create virtual computer network resources.
Virtual Machines and Virtual Services Differences Identification
Identify differences between virtual machines and virtual services.
Wireless Data Transmission Hardware Determination
Determine the most effective hardware to accomplish the wireless transmission of the desired data based on business requirements.
## Credential Detail Recipients of WGU's Network Technician have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: **IT Foundations** - The learner troubleshoots hardware, software, and network issues with best practice methodologies. - The learner configures common hardware and software components of mobile devices. - The learner configures wired and wireless networks. - The learner configures common hardware in computer systems. - The learner creates client-side virtualization with cloud computing components. **Network Analytics and Troubleshooting** - The learner identifies network problems with telemetry, software, and equipment. - The learner performs network troubleshooting. - The learner provides customer support in resolution of network issues. **Telecomm and Wireless Communications** - The learner determines how to transmit data securely across multiple mediums. - The learner designs wired and wireless network infrastructures in alignment with telecommunication standards. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Utilize network monitoring and analytics tools and practices. - Troubleshoot and repair complex computer networks within a virtualized network environment.
WGU Specialization: Marketing Analytics badge image
Recipients of the Marketing Analytics specialization from Western Governors University have built and demonstrated competence in e-commerce, marketing analytics, digital marketing analytics, and search engine optimization (SEO). Covered skills include data visualization, marketing planning, media strategy, search engine marketing, strategic thinking, and more.
Plan, direct, or coordinate advertising policies and programs or produce collateral materials, such as posters, contests, coupons, or giveaways, to create extra interest in the purchase of a product or service for a department, an entire organization, or on an account basis.
Market Research Analysts and Marketing Specialists
Research conditions in local, regional, national, or online markets. Gather information to determine potential sales of a product or service, or plan a marketing or advertising campaign. May gather information on competitors, prices, sales, and methods of marketing and distribution. May employ search marketing tactics, analyze web metrics, and develop recommendations to increase search engine ranking and visibility to target markets.
Employ search marketing tactics to increase visibility and engagement with content, products, or services in Internet-enabled devices or interfaces. Examine search query behaviors on general or specialty search engines or other Internet-based content. Analyze research, data, or technology to understand user intent and measure outcomes for ongoing optimization.
Align web-based advertising of target company's product lines, customer segments, and budgetary constraints.
Monitor advertising campaign activities relative to set advertising goals.
Optimize an online advertising campaign using A/B testing.
Advertising Campaigns Effectiveness Summary
Summarize the effectiveness of advertising campaigns based on clear and objective metrics aligned to key performance indicators (KPIs) linked to strategy.
Develop advertising strategies to increase the number of prospective clients who convert based on various buyer profiles.
Analytical Report and Dashboard Creation
Create reports and dashboards to help analyze customer data and identify trends and opportunities.
Create budgets for organizational activities.
Modify budgets for organizational activities.
Analyze data from various connected sources to present the current state of business affairs using spreadsheet software.
Business Marketing Performance Optimization
Optimize a business's marketing performance through digital marketing analytics.
Conduct research on the client to identify the key stakeholders or decision makers and the potential client's goals.
Company and Customer Touchpoint Identification
Identify all touchpoints between a company and a customer to quantify a customer's experience.
Create a marketing strategy that reaches prospective customers through earned, owned, and paid media.
Customer Demographics and Potential Marketing Data Analysis
Analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
Present findings from a data analysis to appropriate stakeholders in an efficient and consumable way for stakeholder groups.
Develop a process to collect appropriate data for strategic planning activities.
Define the requirements for a website that supports a product or service.
Adapt digital marketing initiatives based on the collection and analysis of web metrics.
Analyze paid, owned, and earned digital marketing media for marketing insight.
Digital Marketing Strategy Development Participation
Participate in the development or implementation of a digital marketing strategy.
Digital Marketing Technology Recommendation
Recommend technology application for digital marketing or search marketing campaigns.
Develop a direct sales strategy for an organization.
Build dashboards that dynamically update and provide the ability to drill-down to explore data used by dashboard elements.
Effective Communication Skill Implementation
Implement effective communication skills in a variety of digital contexts and formats.
Apply ethics principles to business situations.
Implement frameworks for relating critical thinking to business challenges.
Create textual, statistical, and graphical presentations using a presentation software.
Evaluate historical sales data to identify patterns related to seasonality.
Key Performance Indicators (KPIs) Creation Coordination
Coordinate with internal stakeholders to create and select organizational key performance indicators (KPIs) linked to business goals.
Key Performance Indicators (KPIs) Development
Develop key performance indicators (KPIs) for a product to provide signals of product transition from one phase to another phase.
Manage search engine marketing by identifying keywords, differentiating types of advertisements, contrasting paid searches versus organic searches, and implementing a strategy for an advertising campaign.
Marketing Campaign Key Performance Indicators (KPIs) Identification
Identify key performance indicators (KPIs) for a marketing campaign.
Marketing Campaign Objectives Key Performance Indicators (KPIs) Creation
Create key performance indicators (KPIs) across objectives for a marketing campaign.
Integrate specialized tools to increase the efficiency of a digital marketing campaign (e.g., Google Ads and Google Analytics).
Assess marketing strategies based on the collection and analysis of digital marketing metrics.
Build a marketing technology stack appropriate for the size and needs of the business.
Online Product Advertising Strategy Creation
Create a strategy for advertising a product through online channels.
Sell products, goods, and services to customers online.
Organizational Key Performance Indicators (KPIs) Determination
Determine organizational key performance indicators (KPIs) to be featured on dashboards.
Performance Data for Reports Preparation
Prepare reports by collecting and analyzing sales and marketing campaign performance data.
Create a plan to increase an organization's profitability.
Generate recurring income to maximize and increase the business assets.
Return on Investment (ROI) Data Analysis
Analyze data to measure return on investment for different marketing activities.
Measure the return on investment (ROI) of different media channels used in a media campaign.
Analyze sales funnels and customer intent.
Compare data from a search analysis website (i.e., Google Trends) over several years in several geographies and related queries to determine an appropriate marketing strategy for products or services.
Search Engine Branding Strategy Development
Develop a strategy for branded and unbranded search engine optimization (SEO) keywords.
Optimize website content to ensure company products achieve higher rankings in search engine results pages.
Create a list of keywords related to a product for use by search engine optimization algorithms.
Revise web page content, modifying the Hypertext Markup Language (HTML) and associated coding, to both increase its relevance to specific keywords and to remove barriers to the indexing activities of search engines.
Search Engine Optimization (SEO) Plan Competition Assessment
Assess an overall search engine optimization (SEO) plan to properly position a brand or organization and benchmark it against competition.
Identify the most advantageous keywords and alt tags for a website or web page to move it to the top of a potential client's search list.
Evaluate sources (e.g., data, facts, observable phenomenon, research findings, etc.) for complex work challenges.
Specific Target Audience Presentation Preparation
Prepare presentations designed for a specific target audience.
Present data in table formats or charts using spreadsheet software.
Create reports using spreadsheets to answer questions with data.
Create a communication plan to manage the most important stakeholders (executives and end users) across a project's life span.
Develop strategic direction plans through market and competitive intelligence analysis.
Urchin Tracking Module (UTM) Code Development
Develop Urchin Tracking Module (UTM) codes to measure the performance of paid digital advertisements.
Plan a website analysis strategy to increase search engine optimization (SEO), customer engagement, and customer sales.
Audit website content to ensure density of targeted keywords.
Estimate changes to website traffic after launching an advertising campaign.
Create dashboards to visualize website traffic data and trends.
Track web analytics through a third-party analytics measurement and scheduling program (e.g., using analytics and scheduling tools, learner embeds scripts to capture page, event, e-commerce, and session tracking hits on a website).
Search Engine Optimization (SEO) Plan Strategy
Strategize an overall search engine optimization (SEO) plan to properly position a brand or organization and benchmark it against competition.
## Credential Detail Recipients of WGU’s Marketing Analytics Specialization have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### E-Commerce and Marketing Analytics - The learner evaluates campaign performance goals using web analytics. - The learner analyzes how to implement an e-commerce strategy through the design, development, and optimization of an e-commerce store. - The learner analyzes how digital marketing tools are used to reach and retain customers to e-commerce stores. ### Digital Marketing Analytics - The learner explains the dynamic between digital consumers and business using the digital marketing analytics framework for producing insights and recommendations. - The learner applies measurement models to analyze digital marketing performance and support data-driven decision-making. - The learner analyzes data from paid, earned, and owned media using marketing technology (MarTech) stacks to deliver actionable insights for marketing strategies. ### Search Engine Optimization - The learner describes the core elements of an SEO strategy that considers fundamental principles of how users search and what search engines value. - The learner explains how the key technical components for optimizing a website ensure crawlability and a positive user experience. - The learner determines how to optimize a web page including content, visible page elements, and metadata in order to rank well and obtain backlinks. - The learner explains approaches to developing a comprehensive SEO strategy using current and emerging technology. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Proficiently explains the interplay between digital consumers and businesses, employing the digital marketing analytics framework to generate valuable insights and actionable recommendations. - Skillfully applies advanced measurement models to analyze digital marketing data from paid, earned, and owned media using marketing technology (MarTech) stacks to identify actionable insights and guide data-driven strategies and strategic decision-making, optimize campaigns, and elevate overall digital marketing effectiveness. - Proficiently outlines the foundational elements of an SEO strategy which is designed to align with user intent and search behavior as well as keyword optimization, content relevance, and link authority in order to meet user needs and search engine ranking algorithms for enhanced online visibility and engagement. - Articulates the vital technical facets of website optimization, ensuring seamless crawlability for search engines and an enriching user experience. Focusing on aspects such as site structure, mobile responsiveness, page load speed, and schema markup, this approach balances technical needs and user satisfaction, driving both search engine ranking and user engagement. - Skillfully determines the holistic approach to web page optimization, encompassing strategic content creation, arrangement of visible page elements, and metadata, in order to improve rankings cultivate backlinks, amplifying the webpage's digital presence and authority.
WGU Specialization: Digital Marketing badge image
Recipients of the Digital Marketing specialization from Western Governors University have built and demonstrated competence in e-commerce, marketing analytics, social media marketing, and email marketing. Covered skills include lead generation, marketing software, media strategy, online communications, social media, and more.
Build a calendar of social media activities based on product and marketing initiatives.
Demonstrate the ability to use spreadsheets for business practices.
Communications Effectiveness Tracking Programs Creation
Create programs to track the effectiveness of communications efforts, emphasizing vanity metrics and key performance indicators (KPIs) linked to business objectives.
Conduct A/B testing of email message subject lines to optimize click-to-open rates.
Define the stages of a customer relationship with a company.
Adapt digital marketing channels based on an analysis of a key performance indicator (KPI) report that identifies the target audience, audience goals, shared value, and social technology platform.
Execute digital marketing initiatives, such as paid advertisement placement, affiliate programs, sponsorship programs, email promotions, or viral marketing campaigns on social media websites.
Evaluate an email campaign through the email dashboard and industry metrics (e.g., open and click rates).
Email Marketing Best Practices Identification
Identify best practices in email marketing.
Create lead generation activities of interest to targeted individuals.
Marketing Returns Email Campaign Development
Develop an email campaign name, email list management, relevant subject, and email content to optimize marketing returns.
Automate marketing tasks to create specific content for users to move the target audience toward predetermined actions at various touchpoints.
Marketing Tools for a Wide Range of Objectives Evaluation
Evaluate how marketing tools can contribute to meeting a wide range of strategic objectives within an organization.
Prevent negative customer perceptions of a company by quickly resolving issues.
Prospect Qualification Determination Standard Development
Develop a standard to determine when a lead is qualified as a prospect.
Demonstrate the use of responsible practices and principles.
Identify the social media channels that best reach prospective customers of a product or service.
Evaluate the tactics and social media content and their alignment with the overall strategy.
Differentiate the primary features of several social media platforms (e.g., Facebook advertising versus YouTube advertising).
Social Media Marketing (SMM) Campaign Evaluation
Evaluate a multi-channel, social media marketing (SMM) campaign for a specific customer segment and product based on key performance indicators (e.g., awareness, engagement, activation, conversion, and loyalty).
Set goals for each social media platform aligned to priorities.
Strategic and Tactical Marketing Goals Description
Describe both strategic and tactical marketing goals in a specific, measurable, achievable, relevant, and timely (SMART) format.
Create a target customer profile for a qualified lead.
Compose a written report of business performance given an associated report on business performance.
Marketing and Sales Platform Workflows Automation
Automate workflows in a marketing and sales platform (e.g., HubSpot) based on customer lists.
## Credential Detail Recipients of WGU’s Digital Marketing Specialization have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### E-Commerce and Marketing Analytics - The learner evaluates campaign performance goals using web analytics. - The learner analyzes how to implement an e-commerce strategy through the design, development, and optimization of an e-commerce store. - The learner analyzes how digital marketing tools are used to reach and retain customers to e-commerce stores. ### Social Media Marketing - The learner determines the appropriate social media platforms for intended target audiences. - The learner develops social media marketing strategies to achieve organizational goals. - The learner applies processes to manage social media marketing strategies. ### Email Marketing - The learner determines email marketing best practices for target audiences. - The learner creates an email marketing campaign to prospect and nurture leads. - The learner evaluates the performance of an email marketing campaign. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Expertly apply email marketing best practices that resonate with specific target audiences based on an understanding of audience preferences, content relevancy, personalized messaging opportunities, and optimal send times to cultivate compelling email campaigns that drive engagement and deliver value to recipients. - Proficiently crafts an email marketing campaign designed to effectively prospect and nurture leads by integrating lead segmentation, personalized content, strategically timed follow-ups, and compelling calls-to-action, to establish meaningful connections, cultivates relationships, and guides prospects toward conversion. - Accurately evaluates the performance metrics of an email marketing campaign, ranging from open rates and click-through rates to conversion rates and engagement metrics through insightful data analysis to identifies opportunities for enhancement and guides data-driven refinements for future campaigns to ensure optimization and improved results. - Proficiently crafts a social media strategy based on customer personas which are constructed based on understanding attractive target markets the value propositions which they find appealing and their platform and content preferences as well as organizational goals. - Accurately analyze social media performance and budget data to identify strategies which will positively impact key performance indicators and increase return on investment (ROI). - Proficiently use social media to engage in crisis management by understanding the type and magnitude of the crisis as well as determining the most appropriate means of responding to the crisis.
WGU Certificate: Solutions Design Thinking
WGU Certificate: Solutions Design Thinking badge image
Recipients of the Solutions Design Thinking certificate from Western Governors University have built and demonstrated competence in design thinking methodology for solving complex problems, identifying, planning, implementing, monitoring, and evaluating projects and successful change implementation.
Analyze and coordinate the ongoing logistical functions of a firm or organization. Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources.
Transportation, Storage, and Distribution Managers
Plan, direct, or coordinate transportation, storage, or distribution activities in accordance with organizational policies and applicable government laws or regulations. Includes logistics managers.
Plan, direct, or coordinate the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specifications.
Business Operations Specialists, All Other
Analyze Product Improvement Opportunities
Analyze product improvement opportunities based on a completed prototype.
Identify the anticipated impact of a given change to a process.
Assist with Continuous Improvement Projects
Assist in the implementation of continuous improvement projects for all aspects of operations.
Implement various change management models according to circumstances.
Create a change management plan to accomplish desired organizational outcomes.
Monitor the change management process to ensure people and organizational processes reach a desired outcome.
Identify the purposes of a given change to a process.
Create innovative solutions to problems by challenging assumptions.
Customer Satisfaction Evaluation for Improvement
Evaluate customer satisfaction feedback to identify areas for improvement.
Define Business Process Improvement Approach
Define a systematic approach to improve business processes.
Define the steps for creating a product prototype.
Demonstrate empathy for users to inform solutions to design problems.
Identify areas for growth within an organization.
Generate new ideas through brainstorming.
Present needed information to stakeholders.
Innovative Business Strategy Implementation
Implement innovative business strategies.
Create a low-fidelity (paper or storyboard) prototype of a solution.
Identify new uses for existing products.
Identify an independently reached solution to a stated problem in a novel way.
Define the problem and its potential causes.
Monitor project performance to scope and assesses resource requirements and change requests to budget.
Test a prototype against defined product requirements.
User-Centric Problem Solving Application
Apply a user-centric approach to problem solving.
Project Management Life Cycle Identification
Monitor project progress to keep stakeholders informed.
Explain a summary of findings in clear terms.
Maximize adoption of new processes and procedures.
Develop new ideas to solve problems and address challenges in a company and general field.
Create a plan to improve customer satisfaction based on customer satisfaction feedback.
## Credential Detail Recipients of WGU's Solutions Design Thinking Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: **Design Thinking for Business** - The learner describes the role of design thinking in problem solving. - The learner analyzes problems and solutions using design thinking methodology. - The learner proposes a solution to a complex problem using design thinking. **Change Management** - The learner summarizes the theories related to change management. - The learner explains how organizations diagnose the need for change and the approaches for implementing change. - The learner describes different innovation strategies and the role leaders play in innovation. - The learner explains the various approaches to implementing change and the roles that leaders and other stakeholders fulfill. - The learner explains the strategies, principles, roles, and models for sustaining change. - The learner explains how learning organizations develop and how learning organizations and traditional organizations approach change differently. **Project Management** - The learner explains how project management helps organizations achieve their goals. - The learner describes the project life cycle, including how project constraints will impact a project. - The learner explains the criteria and methods used for project selection. - The learner explains how different types of project-management methods are used. - The learner applies elements of project planning to prepare key documents of a project plan. - The learner constructs a project scheduling network diagram including the identification of the critical path. - The learner explains key activities for executing, monitoring and controlling, and closing projects. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Diagnoses the need for change within a scenario using a contingency model and organizational life cycle model. - Illustrates how a contingency model and organizational life cycle model can effectively guide the change planning process. - Leverages human-centered design principles to drive user-centric solutions and enhance the problem-solving process. - Generates a creative and practical solution by iterating through design thinking phases.
WGU Certificate: Operations Excellence badge image
Recipients of the Operations Excellence certificate from Western Governors University have built and demonstrated competence in operations management, quality management, lean six sigma, global supply chain management, transportation, logistics, and distribution.
Address the economic, environmental, and social pillars of sustainability by focusing on the triple bottom line of people, planet, and profits.
Analytical and Statistical Information Presentation
Present analytical and statistical information to decision makers and other stakeholders.
Areas for Improved Efficiency Identification
Assess processes continually to optimize business operations.
Coordinate activities of businesses or departments in relation to the production, pricing, sales, or distribution of products.
Analyze a wide range of business contexts for strategies to navigate ethical issues.
Analyze business operations and identifies opportunities for improvement.
Optimize business operations through industry trend adherence.
Business Operations Performance Methods Establishment
Establish methods to perform specific business operations.
Evaluate business strategy to determine areas of risk.
Plan for adequate capacity based on requirements.
Lead teams and collaborative partnerships.
Identify common goals among peers, business units, external partners, and clients.
Promote an organizational culture that values compliance with applicable laws and regulations.
Customer Goods and Services Cost Explanation
Explain how to calculate the total costs of goods and services to be paid by the customer.
Define Project Timelines and Dependencies
Define timelines and dependencies between multiple teams and projects.
Define Supply Chain Management Performance Metrics
Determine the demand forecast for a production planning process.
Demonstrate Awareness of Environmental Risk
Demonstrate an awareness of potential risks and issues relating to digital environments.
Determine the impact of theoretical business disasters on business operations.
Distribution Management Strategy Adoption
Adopt a distribution management strategy.
Environmentally Responsible Business Practices Opportunities Identification
Identify opportunities for incorporation of environmentally responsible business practices.
Establish the managerial direction of defined goals for a team.
Identify potential ethical risks and conflicts of interest.
Prepare financial forecasts that can be used to make strategic business decisions.
Analyze a company's financial information to produce forecasts.
Evaluate financial performance by comparing results and forecasts.
Apply a forecast model to determine the demand for goods and services in the near future.
Differentiate between qualitative and quantitative forecasting.
Governance Activities Planning and Coordination Assistance
Assist in the planning and coordination of governance activities to ensure compliance with ethical or regulatory standards.
Identify regulatory compliance requirements for a business.
Identify relevant quality management standards for an organization.
Identify relationship needs to build better relationships.
Inefficient Manufacturing Processes Identification
Identify areas within a manufacturing process that have high material waste or inefficiencies.
International Supply Chain Variation Identification
Identify variations in international supply chain processes in different parts of the world.
Manage inventory activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.
Operations Planning Concepts Demonstration
Demonstrate sales and operations planning concepts.
Organizational System Logistics Management
Manage the logistical aspects of organizational system and product life cycles.
Process and Product Optimization Identification
Identify areas of optimization with processes and products.
Participate in process design and redesign projects to increase process efficiency and effectiveness.
Explain current and future state processes.
Improve processes continually to optimize business operations.
Procurement Compliance Requirements Development
Develop procurement compliance requirements based on corporate spending and purchasing policy.
Explain the necessity of procurement within an organization.
Develop procurement plans to support business needs.
Forecast the demand for the product of a production process.
Organize storage of products in warehouses to optimize order picking processes.
Quality Management Initiative Recommendation
Recommend ways to lead quality management initiatives.
Resource Determination for Business Operations
Determine the types and numbers of resources required to implement identified business operations.
Analyze the effective use of resources, costs, and productivity.
Conduct business with an understanding of and respect for differences in rules, laws, regulations, and accepted business operations and practices.
Develop sales processes that reduce the sales cycle timeline.
Serve as a Recruitment and Procurement Partner
Serve as a strategic sourcing and procurement recruiting partner.
Evaluate shipping carrier options based on cost, efficiency, and distance.
Determine the best option to solve a problem by evaluating solutions using data and facts.
Storage Optimization Process Development
Develop a process to optimize storage of materials and finished goods in a warehouse.
Identify the components of a strategic plan for an organization.
Manage all aspects of the supply chain, with the overall responsibility of procurement, logistics, inventory management, operations, and production control.
Implement new or improved supply chain processes to improve efficiency or performance.
Supply Chain Processes Implementation Assistance
Assist in the implementation of supply chain processes that integrate strategy, technology, and people to enable process improvements.
Identify vendors, product availability, and terms of sales.
Warehouse Inventory Availability Management
Manage the availability and allocation of product inventory in a warehouse.
Integrate warehouse operations with other aspects of a business including transportation management.
Develop processes to manage the movement of product inventory within a warehouse.
Promote the best use of materials to eliminate waste and pollution to reach zero-waste goals.
Work-Related Logical Reasoning Application
Apply a logical reasoning process to a work-related situation or problem to arrive at an outcome.
Identify opportunities to simplify or consolidate existing manufacturing processes.
Decrease process variation by following the define, measure, analyze, improve, control (DMAIC) methodology.
## Credential Detail Recipients of WGU's Operations Excellence Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: **Managing Operations** - The learner describes how operations management processes support business functions. - The learner analyzes management systems and processes in operations management. - The learner analyzes the supply chain in operations management. - The learner describes ethical and sustainable strategies in operating models. - The learner describes processes to improve operating efficiency and foster continuous improvement. **Quality, Continuous Improvement, and Lean Six Sigma** - The learner explains appropriate quality management strategies for continuous improvement in an organization. - The learner applies quality management principles and strategies for continuous improvement in an organization. **Transportation, Logistics, and Distribution** - The learner describes key elements of distribution, logistics, and transportation management. - The learner identifies laws and regulations within operations and supply chains with respect to transportation, logistics, and distribution. - The learner explains how Total Cost of Ownership (TCO) management affects operations. - The learner describes key elements of distribution and warehouse management. **Global Supply Chain Management** - The learner describes concepts of supply chain management and supply chain risk management. - The learner describes the management of relationships, distribution, logistics, sourcing, and transportation within the supply chain. - The learner explains how the supply chain affects consumers. - The learner explains the role of the Sales and Operations Planning (S&OP) process in Operations and Supply Chain Management. **21st Century Operations and Supply Chain** - The learner explains how disruptions transform operations and supply chain. - The learner evaluates solutions to operational problems based on relevant qualitative and quantitative data. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Implements continuous improvement strategies within an organization, resulting in enhanced processes, product/service quality, and overall efficiency. - Utilizes data-driven approaches and performance metrics to drive meaningful improvements to ensure sustained quality enhancements over time. - Proficiently gathers, analyzes, and interprets both qualitative and quantitative data to assess operational challenges.
WGU Certificate: Business Analytics badge image
Recipients of the Business Analytics certificate from Western Governors University have built and demonstrated competence in data analysis, data visualization, data structures, and data discovery to make decisions in a business environment.
Develop or apply mathematical or statistical theory and methods to collect, organize, interpret, and summarize numerical data to provide usable information. May specialize in fields such as biostatistics, agricultural statistics, business statistics, or economic statistics. Includes mathematical and survey statisticians.
Applies basic aggregations and grouping.
Maintain independence from bias and interference.
Distinguish between relationships that are causal and non-causal.
Audit collected data to ensure accuracy, format, and integrity.
Create a dashboard that contains several types of data visualizations.
Creative Design Strategies Implementation
Implement design strategies in various creative design methods.
Implement skills that support the critical thinking process.
Apply appropriate data analytic techniques.
Calculate data by using formulas in a spreadsheet.
Discuss data and data findings with other individuals.
Import data into an R program from a local CSV file.
Manipulate data with structured query language (SQL) statements.
Analyze data in spreadsheets to assess progress towards objectives.
Compare sets of data in spreadsheet tables.
Design reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
Create simple data visualizations, including bar, line, and pie charts.
Analyze data visualization programs, such as spreadsheets or business intelligence software, to process data from internal and external sources.
Write persuasively and efficiently with an exact, thorough, and data-backed analysis.
Modify documentation requirements to deliver data-driven decision making.
Select ethical methodologies when collecting data.
Set rational expectations when working with others.
Analyze a fact, problem, or status of a specific issue.
Examine facts to aid in making a decision.
Identify correlations between factual evidence.
Experiment with creating a novel or unique idea, question, system, or product, connecting ideas or solutions in original ways.
Import Libraries R Studio Application Creation
Create basic applications using R Studio and the R command line to import libraries.
Create information reports in a software application.
Share information throughout a team in support of unified workforce.
Articulate a company's business objectives and long-term strategy as they relate to current business operations.
Identify patterns in data to inform decision making.
Solve problems using spreadsheets of various platforms to perform common tasks (e.g., sort data, remove data duplicates, perform basic math functions, freeze panes, insert current dates, make the same change, across worksheets, etc.).
Perform math calculations for data analysis.
Perform unbiased analyses to draw logical conclusions from data.
Design physical data models that generate data definition language objects to meet user story requirements.
Presentation Assembly for Managers and Executives
Assemble presentations for managers and executives for their use in strategic marketing and communication events that promote the company.
Implement problem-solving skills for issue resolution.
Call functions using R programming language.
Create functions using R programming language.
Create code in open-source R programming language packages.
Explain the value of the R programming language.
Declare variables using R programming language.
Write to communicate the analysis and quality of research to an audience.
Run an R program from an operating system command prompt.
Communicate through an awareness of own lens, bias, and world-view.
Insert simple calculations into spreadsheets through user interface tools.
Evaluate all solutions for a problem to determine the best solution.
Leverage spreadsheets to effectively organize data.
Format a spreadsheet using cell formatting tools.
Communicate with stakeholders via email, telephone, and face-to-face conversations.
Standardized Analysis and Report Creation
Create standardized analysis and reports.
Build static dashboards that visualize important aspects of projects.
Statistical and Nonstatistical Results Communication
Communicate statistical and nonstatistical results, using charts, bullets, and graphs to a wide variety of audiences.
Stored Data Type and Volume Identification
Identify the type and volume of data that an organization needs to store.
Ask questions to understand the needs of others.
Vector-Based Calculations Application Creation
Create applications that use vectors and vector-based calculations.
Verbal Communication Strategies Adaptation
Adapt verbal communication strategies to effectively communicate with a variety of stakeholders.
Build dashboards containing meaningful visuals using data from multiple data sources.
Develop business rules for processing and collecting data.
Clarify technical information as requested.
Clean data relevant to the task being performed.
## Credential Detail Recipients of WGU's Business Analytics Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: **Data Applications** - The learner explains processes for organizing, formatting, and adjusting data for analysis. - The learner explains processes for aggregating data in SQL and spreadsheets, using formulas and functions. - The learner explains how to set up an R environment using RStudio. - The learner identifies the R programming techniques used to clean, organize, analyze, and visualize data. - The learner explains post-analysis tasks using R and R Markdown. **Analyzing and Visualizing Data** - The learner demonstrates how to support arguments through data visualizations. - The learner constructs visualizations using business intelligence from a variety of datasets. - The learner explains data visualization techniques for effective storytelling. - The learner presents to stakeholders using effective data presentation best practices. **Exploring Data** - The learner explains key data structures, types, formats, and integrity in data collection. - The learner describes best practices for preparing data for analysis in spreadsheets and databases with SQL. - The learner explains data cleaning and verification processes using spreadsheet techniques and SQL queries and functions. **Discovering Data** - The learner describes the role of analytical thinking in decision-making. - The learner describes key analytical concepts, processes, and tools for data analysis. - The learner explains how to ask effective questions to address problems. - The learner explains how data can be organized, analyzed, and shared to drive the decision-making process. - The learner describes the role of effective communication when collaborating with teams and stakeholders to address problems. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Initiates the process of commissioning a consulting team comprising business and data analysts. - Demonstrates leadership in driving projects forward and ensuring alignment with organizational goals. - Leverages prototypes to effectively communicate a project's vision. - Exhibits the ability to convey complex data-driven insights in a comprehensible manner. - Ensures that key metrics drive decision-making processes for new projects.
WGU Certificate: Front-End Developer badge image
Recipients of the Front-End Developer certificate from Western Governors University have acquired proficiency in the creation of responsive, visually captivating, and fully functional websites. In particular, students have mastered sought-after skills, including Front End Design, JavaScript, Cascading Style Sheets (CSS), HyperText Markup Language (HTML), and Software Development.
Analyze user needs to determine technical requirements.
Determine the type of user interface to use.
Design user interface to meet functional requirements.
Develop wireframes and prototypes around customer needs.
Organize websites with a navigational scheme.
Implements fully reactive user interfaces and web pages with cascading style sheets (CSS).
Develop design specifications to ensure that all user interfaces and web pages behave and look similar.
Create page layouts that enable learners to understand and find information.
Design solutions that keep the users' needs at the center of all development efforts.
Find the appropriate solution to a problem by using a model to view a problem from several unique perspectives.
Describe the basic syntax, data structures, and operators of JavaScript.
Determine the most appropriate development framework for web development.
Leverage existing frameworks, assets, and content for a website.
Implement branding, design, usability, and function.
Source Code Creation Process Implementation
Implement a process to create and maintain software source code to achieve goals.
Implement a version control solution as part of the software development life cycle for an organization.
## Credential Detail Recipients of WGU's Front-End Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: **Web Development Foundations** - The learner identified data in an extensible format. - The learner implements web page formatting and interface aesthetics using cascading style sheets (CSS). - The learner resolves software problems in web development environments with debugging tools. **Front End Web Development** - The learner implements navigational schemes in websites. - The learner develops reactive user web interfaces using CSS. - The learner implements data entry and data storage capabilities in a web environment. - The learner implements user-centered solutions from multiple perspectives emphasizing usability and functional page layouts. **Scripting and Programming Foundations** - The learner identifies scripts for computer program requirements. - The learner uses fundamental programming elements as part of common computer programming tasks. - The learner explains the logic and outcome of simple algorithms. **User Interface Design** - The learner determines the purpose and technical requirements of webpages. - The learner designs user interface that addresses user needs and functional requirements development efforts. - The learner builds wireframes, mockups and prototypes for the user interface that address customer needs. **Java Script Programming** - The learner writes basic scripts to accomplish tasks with JavaScript. - The learner uses existing frameworks, assets, and web content that address stakeholder preferences and enhance website functionality. - The learner adds data capabilities to web applications with application programming interfaces (APIs) and web services. **Version Control** - The learner implements version control processes and solutions that maintains source code. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Creates basic web documents. - Implements Cascading Style Sheets (CSS). - Builds Wireframes, Mockups, and Prototypes. - Designs User Interfaces. - Adds APIs and Web Services. - Implements version control processes and solutions that maintains source code.
WGU Certificate: Back-End Developer badge image
Recipients of the Back-End Developer certificate from Western Governors University have acquired specific back-end software skills in Object-Oriented Programming (OOP), Java programming, structured query language (SQL), database management, software design patterns, Spring Framework, mySQL, and mobile application development.
Analyze what might have done differently when working toward the achievement of a goal.
Articulate findings and resolutions to a problem.
Create client-server systems using object-oriented programming.
Write updated data to a relational database using UPDATE statements.
Data Update Data Manipulation Language (DML) Statement Creation
Create data manipulation language (DML) statements to insert, update, and remove data.
Implement databases and database management systems.
Mobile Application Components Identification
Identify infrastructure components of mobile applications.
Configure authentication, notifications, and storage for mobile applications.
Design multi-platform and platform-specific mobile applications.
Develop multi-platform and platform-specific mobile applications.
Uses existing frameworks, assets, and content for object-oriented programming
Create an object-oriented program using Java.
Perform basic concepts of object-oriented programming, data processing, web design, and operating systems.
Perform Create, Read, Update, and Delete (CRUD) Operations
Perform read, update, and delete (CRUD) operations on data in tables.
Perform real-time system design using object-oriented programming.
Document potential solutions to a problem based on gathered requirements.
Manage data in relational databases using structured query language (SQL).
Validate the need for software design patterns in an application.
Define the requirements for a software solution.
Spring Framework Data Access Components Design
Design applications with Spring Framework data access components.
Spring Framework Model-View-Control Components Design
Design applications with Spring Framework model-view-control components.
Spring Framework Solution Implementation
Structured Query Language (SQL) Queries Creation
Create structured query language (SQL) queries to retrieve data stored in relational databases.
Structured Query Language (SQL) Query Creation
Write structured query language (SQL) queries using complex joins, grouping, aggregation, nested subqueries, cursors, or other applicable functions.
Structured Query Language (SQL) Query Run
Run a structured query language (SQL) query.
Structured Query Language (SQL) Scripts Maintenance
Maintain structured query language (SQL) scripts.
Structured Query Language (SQL) Tables Combination
Join structured query language (SQL) tables using inner and outer joins.
Implement the software design patterns in an application.
## Credential Detail Recipients of WGU’s Back-End Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Java Fundamentals - The learner creates object-oriented programs. - The learner creates methods in Java. ### Java Frameworks - The learner implements user interfaces. - The learner implements object-oriented programming frameworks. ### Back End Programming - The learner develops object-oriented applications that can be integrated with relational databases. - The learner writes code for object-oriented applications using Spring framework. - The learner implements design patterns for object-oriented applications. ### Mobile Application Development (Android) - The learner creates page layouts with clean navigation. - The learner designs mobile​ application infrastructure and user interfaces. - The learner develops secure database-backed mobile applications in an object- oriented language. - The learner documents solutions for application requirements with​ storyboards and emulators. - The learner articulates challenges in the development process. - The learner describes alternative methods in overcoming mobile application development​ problems. ### Data Management - Applications - The learner recommends databases and database management systems to meet organizational needs. - The learner queries database tables and views with SQL code. - The learner creates DML statements that insert, update, and delete data in data tables. - The learner implements joins and aggregate functions in SQL queries. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develops and implements data-processing applications using Object-Oriented Programming (OOP). - Creates object-oriented programs using Java. - Implements and manages relational databases, including database administration, joins, aggregate functions, and data manipulation using SQL. - Designs and implements Spring Framework solutions, including data access components and model-view-control components, to enhance the efficiency and structure of Java applications. - Develops multi-platform and platform-specific mobile applications.
Recipients of the Human Resource Management certificate from Western Governors University have built and demonstrated competence in the strategic functions of human resource management, employment and labor law compliance, mitigating risk, and talent acquisition.
Human Resources (HR) Strategy Development
Develop human resource (HR) strategy, vision, and goals that align with and support the organization's strategy and goals.
Human Resources (HR) Organizational Strategies Support Identification
Identify the ways in which the human resource (HR) function can support the organization's strategy and goals.
Organizational Structures Benefits Identification
Identify benefits of various types of organizational structures.
Define the tactics required to make progress toward the long-term plans for an organization.
Human Resources (HR) Function Elements Alignment
Ensure all elements of the human resource (HR) function (e.g., recruiting, talent management, compensation and benefits, learning and development) are aligned and integrated.
Interpret the talent needs of the organization or business unit.
Oversee effective strategies for sourcing, recruiting, and evaluating qualified job candidates.
Organizational Strategy Alignment Evaluation
Evaluate how the organization's strategy and goals align with future and current staffing levels and workforce competencies.
Forecast future workforce needs based on input from business leaders.
Best Practices' Based Employee Performance Management Systems Design
Design best practices-based employee performance management systems that meet the organization's talent management needs.
Create plans to address issues from employee performance review.
Create systems for managing, evaluating, and influencing work performance and employee engagement.
Perform research using social media, surveys, and interviews to gather relevant information to support training initiatives.
Training and Development Plans Prioritization
Prioritize training and development plans to focus on skills deficits.
Update human resource policies to comply with changes in laws.
Ensure Labor and Management Relations Laws Compliance
Work effectively with all levels of management to provide information and ensure the department is in compliance with labor and management relations laws, policies, procedures, and collective bargaining agreements.
Create policies and procedures that describe the tenets of applicable laws and regulations.
Human Resources (HR)-Related Legal and Regulatory Compliance Issues Advisement
Advise senior leadership on human resource (HR)-related legal and regulatory compliance issues.
Compensation and Benefits Data Collection
Collect compensation and benefits data from various sources (e.g., remuneration surveys, labor market trends).
Compensation and Benefits Strategies Design
Design organizational compensation and benefits philosophies, strategies, and plans that align with the organization's strategic direction and talent needs.
Ensure Compensation Systems Internal Equity
Ensure the internal equity of compensation systems.
Reduce or Eliminate Prejudice and Discrimination
Actively look for ways to reduce or eliminate prejudice and discrimination.
Develop workplace policies, handbooks, and codes of conduct.
Decipher regulatory policies for legal compliance.
Union Complaints Resolutions Achievement
Achieve resolutions of employee or union-initiated grievances, complaints, and disputes.
Provide guidance to employees on the terms and implications of their employment agreement and the organization's policies and procedures (e.g., employee handbook).
Analyze data and presents ideas and information effectively both orally and in writing.
Identify the bank's Bank Secrecy Act (BSA) / Anti Money Laundering (AML) risks.
Goal-Supporting Human Resource Policies Creation
Create human resource policies that support organizational goals.
Forecast the human resources required to achieve a business objective.
Analyze staffing levels and projections, to forecast workforce needs.
Design job descriptions to meet the organization's resource needs.
Employment-Related Policies Gaps Identification
Identify gaps by comparing existing employment-related policies with the desired future state.
Develop recruiting plans that leverage knowledge of internal and external markets.
Lead recruiting initiatives that include using best practices.
Develop strategies for sourcing and acquiring a workforce that meets the organization's needs.
Implement effective onboarding and orientation programs for new employees.
Create methods for addressing compliancy regulatory entities and laws that impact practice across organizations and settings.
Adhere to applicable negotiation and bargaining-related laws and regulations.
Perform accurate job evaluations to determine appropriate compensation.
## Credential Detail Recipients of WGU’s Human Resource Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Functions of Human Resource Management - The learner identifies the roles and functions in strategic human resource management. - The learner explains how the talent acquisition process works to meet the current and future needs of the organization. - The learner describes training and development activities that improve employees’ current and future job performance and systems for measuring, evaluating, and influencing employee performance. - The learner explains applicable federal employment-related regulations and human resources' role in organizational compliance and employee relations. - The learner describes direct and indirect monetary and nonmonetary rewards based on employment. ### Employment and Labor Law - The learner recommends strategies to prevent discrimination, limit employer risk, and manage compliance with employment laws and workplace policies. - The learner describes how statutory, administrative, and judicial decisions impact labor relations. - The learner recommends appropriate employment actions to balance risk management with the rights of both the employer and employee. ### Talent Acquisition - The learner evaluates capacity forecasts, job requirements, and job descriptions. - The learner develops a plan for recruiting qualified employees to meet organization needs and goals. - The learner develops a strategy for selecting and onboarding employees. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Evaluation of workforce planning needs including job analysis and job descriptions to support organizational goals. - Establish talent acquisition objectives and processes to increase a diverse candidate pipeline and enhance recruitment methods. - Identify compliant and competitive talent selection and onboarding strategies for employee and organization success.
WGU Certificate: Post-Master's Certificate, Nursing - Family Nurse Practitioner
WGU Certificate: Post-Master's Certificate, Nursing - Family Nurse Practitioner badge image
Recipients of the Post Master's Certificate, Nursing - Family Nurse Practitioner from Western Governors University have built and demonstrated competence in advanced health assessment techniques, synthesizing subjective and objective data from across the patient lifespan to provide accurate diagnoses, creating evidence-based and family-centered health plans, and evaluating the effectiveness of patient health plans in order to improve quality outcomes.
Nursing Instructors and Teachers, Postsecondary
Demonstrate and teach patient care in classroom and clinical units to nursing students. Includes both teachers primarily engaged in teaching and those who do a combination of teaching and research.
Diagnose and treat acute, episodic, or chronic illness, independently or as part of a healthcare team. May focus on health promotion and disease prevention. May order, perform, or interpret diagnostic tests such as lab work and x rays. May prescribe medication. Must be registered nurses who have specialized graduate education.
Adapt ideas or solutions into new forms for the changing healthcare system.
Analyze how, and advocates for, policies that influence the structure and financing of healthcare, practice, and health outcomes.
Analyze information for developing solutions to healthcare-related issues.
Analyze patient and family comprehension of health, disease, and care plan to identify potential problems with health literacy.
Analyze patient and family comprehension of health, disease, and care plan to identify solutions for improving comprehension.
Analyze patient cues as expected or unexpected with application of altered health knowledge and identify patient care tasks using appropriate rationale.
Apply knowledge of patients pathophysiology when analyzing lab data, test results, physical assessment data, telemetry, invasive monitoring, and vital signs.
Collect a patient history that describes functional patterns for activities of daily living (ADL) and instrumental activities of daily living (IADL).
Conduct a comprehensive, systematic collection of patients' medical information and biometrics to make decisions.
Conduct patient-centered, culturally competent and responsive strategies in the delivery of clinical prevention and health promotion interventions and services to individuals, families, communities, aggregates, and clinical populations.
Create a community of practice for the purpose of completing a health impact assessment that examines needed, proposed, and existing social policies for their impact on the health of populations or communities.
Create health improvement programs for individuals, cohorts of patients, families, populations, or groups on topics such as health education, disease prevention, or self-care management.
Create new knowledge for the changing healthcare system.
Healthcare System Boundary-Crossing Knowledge Creation
Create new knowledge or knowledge that crosses boundaries and transforms ideas or solutions into entirely new forms for the changing healthcare system.
Demonstrate Resilience in Thoughts and Emotions
Demonstrate resilience through thought processing and emotion management.
Design nurse-initiated strategies to improve health status and quality of life, and to promote the health of populations.
Interprofessional Care Team Collaboration
Determine the most desirable patient outcomes through collaboration with an interprofessional care team.
Develop a communication plan to facilitate mutually respectful communication and collaboration within an interprofessional care team.
Healthcare Decision Making Master Plan Development
Develop a master plan for decision making regarding healthcare issues.
Healthcare Education Programs Development
Develop education programs for staff, individual patients and families, patient groups, cohorts, or populations that will improve health outcomes for patient populations.
Develop evidence-based processes based upon research findings to improve access and quality of care.
Differentiate modifiable from nonmodifiable social determinants of health (SDOH) for the purpose of prioritizing interventions that have the potential to positively impact at-risk populations.
Medico-Legal Recommendation Documentation
Document recommendations for medico-legal accuracy.
Draw conclusions from interpreted research results.
Educate patients on disease process and treatment plan using credible sources.
Eliminate differentials and determine definitive diagnosis.
Engage in cross-cultural encounters with patients, families, and personnel with diverse cultural and ethnic backgrounds.
Information Evaluation to Understand Stakeholders
Evaluate information to understand stakeholders' positions regarding a healthcare policy, technology, or process issue, and to propose a fair and equitable solution.
Evaluate outcomes of a patient care plan to prioritize and modify the plan according to the patient's changing status and needs.
Evaluate patients' medical information and biometrics.
Evaluate tests and results of inspections of products, services, or processes to determine quality or performance.
Evaluate the appropriateness of programs designed for specific individuals or communities.
Evaluate the needs of individuals, families, populations, and communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.
Evaluate the patient's plan of care according to changing status and needs.
Social Determinant Health Affects Explanation
Explain how programs, practices, and policies that impact social determinants of health (SDOH) affect the health of individuals, families, populations, and communities.
Implement changes in programs, services, systems, or networks to improve patient, family, population, and community outcomes.
Implement custom programs designed to improve the health of individuals or communities.
Patient Improvement Evidence-Based Practice Guidelines Implementation
Implement evidence-based practice guidelines and interventions designed to improve patient and population outcomes.
Health Improvement Programs Implementation
Implement health improvement programs for individuals, cohorts of patients, families, populations, or groups on topics such as health education, disease prevention, or self-care management.
Nurse-Initiated Strategies Implementation
Implement nurse-initiated strategies to improve health status and quality of life, and to promote the health of populations.
Implement Resources to Support Perseverance
Implement resources to support perseverance through challenge.
Manage distress in nursing staff and self through rest periods and relief during shifts.
Modify the patient's plan of care according to the patient's changing status and needs.
Diagnostic Testing Result Interpretation Observation
Observe a skilled provider interpreting diagnostic testing results.
Plan services for individuals and populations.
Plan time by concentrating on priorities.
Present synthesized research data based on the health literacy level of the intended audience.
Recognize bias in the collection and analysis of data.
Review the results of analyses to identify evidence-based best practices.
Scientific Evidence, Patient Preferences, and Nursing Expertise Synthesis
Synthesize scientific evidence, patient preferences, and nursing expertise to design effective interventions for improving patient and population outcomes.
Analyze Information for Healthcare Solutions
Analyze information for recommending solutions to healthcare-related issues.
Develop evidence-based processes based upon research findings to decrease cost of care.
## Credential Detail Recipients of WGU’s Post Master's Certificate, Nursing - Family Nurse Practitioner have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Advanced Pathophysiology for the Advanced Practice Nurse - The learner evaluates foundational concepts of pathophysiology, including the genetic, immunological, and lifestyle factors associated with the development of disease, in order to improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the HEENT, neurologic, and endocrine systems, as well as the neurobiology of psychiatric disorders, to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the reproductive and pulmonary systems to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the hematologic, cardiovascular, and lymphatic systems to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the renal, urologic, and gastrointestinal systems to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the musculoskeletal and integumentary systems to determine disease management and improve patient education and health outcomes. ### Advanced Pharmacology for the Advanced Practice Nurse - The learner integrates the practice of evidence-based medicine and pharmacology principles to effectively, safely, and responsibly make decisions to improve patient care and address underlying health concerns. - The learner analyzes how the nervous system is affected by neuropharmacology to improve quality of life and health outcomes. - The learner analyzes how pharmacology affects the pulmonary and cardiovascular systems to inform decisions that improve quality of life and health outcomes. - The learner synthesizes pharmacological changes for patients in the transition of care to improve the overall patient experience. - The learner analyzes how pharmacology affects wellness, nutrition, and women’s and men’s health to improve quality of life and health outcomes. - The learner analyzes how pharmacology affects the gastrointestinal and endocrine systems, as well as obesity, to improve quality of life and health outcomes. - The learner analyzes how pharmacology affects infectious diseases, allergies, and musculoskeletal disorders to make evidence-based decisions to improve quality of life and health outcomes. ### Advanced Health Assessment for the Advanced Practice Nurse - The learner generates a comprehensive patient health assessment using subjective and objective data. - The learner evaluates the head, eyes, ears, nose, and throat (HEENT), lymphatic, central nervous, and psychiatric systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the pulmonary, cardiovascular, and peripheral vascular systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the gastrointestinal and urinary systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the female and male reproductive systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the musculoskeletal, integumentary, and peripheral nervous systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. ### Adult Primary Care for the Advanced Practice Nurse - The learner recommends evidence-based health promotion activities to achieve optimal health outcomes in the care of adults. - The learner synthesizes evidence-based management of in-office health emergencies and acute illnesses affecting the eyes, ears, nose, and throat, as well as the respiratory and gastrointestinal systems, in adult patients to achieve optimal health outcomes. - The learner synthesizes evidence-based management of acute illnesses affecting the urinary and renal, dermatological, and musculoskeletal systems, as well as infectious diseases, in adult patients to achieve optimal health outcomes. - The learner synthesizes evidence-based management of chronic diseases affecting the pulmonary, cardiovascular, and gastrointestinal systems in adult patients to achieve optimal health outcomes. - The learner synthesizes evidence-based management of chronic musculoskeletal, rheumatic, and neurologic diseases in adult patients to achieve optimal health outcomes. - The learner synthesizes evidence-based management of chronic endocrine, metabolic, hematologic, urinary and renal, and mental health diseases in adult patients to achieve optimal health outcomes. ### Pediatric Primary Care for the Advanced Practice Nurse - The learner synthesizes age-specific approaches to the evaluation of infant development, including management of abnormal developmental conditions, to achieve optimal health outcomes. - The learner synthesizes age-specific approaches to the evaluation of early childhood development, including management of abnormal developmental conditions, to achieve optimal health outcomes. - The learner synthesizes age-specific approaches to the evaluation of school-age child development, including management of abnormal developmental conditions, to achieve optimal health outcomes. - The learner synthesizes age-specific approaches to the evaluation of adolescent development, including management of abnormal developmental conditions, to achieve optimal health outcomes. - The learner analyzes guidelines for healthy environmental conditions, behaviors, and nutrition to promote pediatric wellness. - The learner analyzes the roles of self-perception, sexual development, mental health, family relationships, and values to create health promotion plans for pediatric development. - The learner synthesizes infectious disease prevention, immunizations, and prescribing guidelines to achieve optimal health outcomes in pediatric patients. - The learner analyzes the importance of physical activity and rest in the overall wellness plan of pediatric patients. - The learner synthesizes evidence-based care management plans for system-specific pediatric health conditions and disorders. ### Special Populations Primary Care for the Advanced Practice Nurse - The learner evaluates the social and physical healthcare needs of women, using evidence-based practice to formulate a holistic plan of care. - The learner evaluates the healthcare needs of pregnant and postpartum patients, integrating interprofessional collaboration and evidence-based practice to optimize maternal and fetal outcomes. - The learner evaluates the social and physical healthcare needs of men, using evidence-based practice to formulate a holistic plan of care. - The learner analyzes the physical and socioemotional healthcare needs of LGBTQIA populations to advocate for effective, ethically appropriate, and culturally responsive care. - The learner analyzes the needs of older adults and their caregivers to develop a comprehensive plan of geriatric care that maximizes health, minimizes disease burden, and promotes autonomy. - The learner evaluates the needs of diverse populations to develop personalized care plans to improve the quality of life for individuals and communities. - The learner integrates a systems approach across the healthcare continuum by incorporating evidence-based, multimodal, and interprofessional therapies to promote high-quality patient outcomes. ### Health Promotion of Patients and Populations Across the Lifespan - The learner assesses health barriers unique to specific individuals and populations, as well as determinants of health, foundations of wellness, and evidence-based lifestyle interventions, to determine health promotion and preventative care solutions. - The learner evaluates the role of behavior and lifestyle intervention on wellness to enhance community and population health outcomes. - The learner assesses specific areas of need in the population, including the efficacy of existing community support systems, opportunities to better serve vulnerable groups, and the role of the nurse practitioner in identifying solutions. - The learner assesses current population health stakeholders, resources, policy, and programs to determine their effect on community health outcomes. - The learner proposes novel, evidence-based, collaborative, and patient-centered nursing plans to address community health needs. - The learner recommends innovative healthcare solutions for nurse practitioners to enable continuous improvement and address individual and community healthcare needs. ### Family Nurse Practitioner Clinical Internships - The learner demonstrates advanced health assessment techniques that are comprehensive and focused to gather patient health data in the care of individuals and groups across the lifespan. - The learner synthesizes subjective and objective data from across the patient lifespan to provide accurate diagnoses. - The learner creates evidence-based and family-centered health plans, including guidelines, clinical expertise, consumer preferences and values, organizational context, and resource limitations. - The learner evaluates the effectiveness of patient health plans in order to modify the plan, offer additional education, or refer patients to improve quality outcomes. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Demonstrate advanced health assessment techniques. - Gather patient health data. - Provide accurate diagnoses using subjective and objective data from across patient's lifespan. - Create evidence-based and family-centered health plans. - Evaluate and modify patient health plans.
WGU Certificate: Post-Master's Certificate, Nursing - Psychiatric Mental Health Practitioner
WGU Certificate: Post-Master's Certificate, Nursing - Psychiatric Mental Health Practitioner badge image
Recipients of the Post Master's Certificate, Nursing - Psychiatric Mental Health Practitioner from Western Governors University have built and demonstrated competence in gathering patient mental health data in the care of individuals, families, and populations across the lifespan and care settings, synthesizing subjective and objective data in order to provide accurate mental health diagnoses, creating evidence-based mental health plans, and evaluating the effectiveness of mental health plans in order to improve quality outcomes.
Document sufficient evidence in support of findings for medico-legal accuracy.
Advocate for others who's rights are being violated.
Protect the rights, health, and safety of patients and populations.
Advocate for the inclusion of patients and families in all areas of the care planning process, across all disciplines within the healthcare spectrum.
Access evidence-based data for patients through online databases and professional journals.
Customer Relationship Management (CRM) Training
Train employees to use a customer relationship management (CRM) tool.
Achieve healthcare goals using evidence-based practices and approaches.
Provide efficient and accurate service to all customers at all service points.
Apply stress management methods to mitigate professional stress.
Analyze the Need for Active Listening in Various Situations
Recognize the epidemiology of illness in disease prevention.
Conduct a structured assessment of a patient's behavioral and cognitive functioning.
Work with patients to create individualized plans of care that are defined by the patient's condition and goals.
Implement Comprehensive Treatment Planning
Engage with current trends to strategically implement comprehensive treatment planning methods, tools, and techniques in highly complex and multidimensional environments.
Promote well-being through assessment and mitigation of mental illness, substance use, and other addictions.
Verify patients receive all items needed for medication administration.
Identify the signs of substance abuse in individuals.
Provide clients with information about addiction issues.
Medication Administration Rule Verification
Develop treatment plan goals and strategies for a patient.
Assess a therapeutic intervention plan based on the clinical presentation of a patient.
Diagnose mental health disorders using the Diagnostic and Statistical Manual of Mental Disorders (DSM).
Treatment Plan Medical Condition Revision
Revise treatment plans to accommodate changes to the patient's medical condition as directed by a provider.
Express sensitivity for the feelings of others.
Analyze the facts when forming a judgment about a patient’s health status.
Examine the impact of environmental factors on mental health.
Examine the role of biological factors in mental health.
Explain the importance of protective factors in mental health.
Observe objective findings in older adults.
## Credential Detail Recipients of WGU's Post Master's Certificate, Nursing - Psychiatric Mental Health Practitioner have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Advanced Pathophysiology for the Advanced Practice Nurse - The learner evaluates foundational concepts of pathophysiology, including the genetic, immunological, and lifestyle factors associated with the development of disease, in order to improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the HEENT, neurologic, and endocrine systems, as well as the neurobiology of psychiatric disorders, to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the reproductive and pulmonary systems to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the hematologic, cardiovascular, and lymphatic systems to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the renal, urologic, and gastrointestinal systems to determine disease management and improve patient education and health outcomes. - The learner evaluates the pathophysiology of diseases affecting the musculoskeletal and integumentary systems to determine disease management and improve patient education and health outcomes. ### Advanced Pharmacology for the Advanced Practice Nurse - The learner integrates the practice of evidence-based medicine and pharmacology principles to effectively, safely, and responsibly make decisions to improve patient care and address underlying health concerns. - The learner analyzes how the nervous system is affected by neuropharmacology to improve quality of life and health outcomes. - The learner analyzes how pharmacology affects the pulmonary and cardiovascular systems to inform decisions that improve quality of life and health outcomes. - The learner synthesizes pharmacological changes for patients in the transition of care to improve the overall patient experience. - The learner analyzes how pharmacology affects wellness, nutrition, and women’s and men’s health to improve quality of life and health outcomes. - The learner analyzes how pharmacology affects the gastrointestinal and endocrine systems, as well as obesity, to improve quality of life and health outcomes. - The learner analyzes how pharmacology affects infectious diseases, allergies, and musculoskeletal disorders to make evidence-based decisions to improve quality of life and health outcomes. ### Advanced Health Assessment for the Advanced Practice Nurse - The learner generates a comprehensive patient health assessment using subjective and objective data. - The learner evaluates the head, eyes, ears, nose, and throat (HEENT), lymphatic, central nervous, and psychiatric systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the pulmonary, cardiovascular, and peripheral vascular systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the gastrointestinal and urinary systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the female and male reproductive systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. - The learner evaluates the musculoskeletal, integumentary, and peripheral nervous systems using a holistic assessment approach to document normal and abnormal findings and incorporate lifespan considerations. ### Foundations of Advanced Psychiatric Mental Health Practice - The learner analyzes policies related to the individual practice and advocacy of rights, health, and safety of patients and populations. - The learner applies principles of effective communication, collaboration, and cultural sensitivity when working with diverse populations in behavioral healthcare delivery. - The learner analyzes evidence-based data for effective psychotherapeutic treatment modalities. - The learner applies logic and reasoning skills to understand the relationship between patients’ behaviors and their intentions or motivations. - The learner evaluates evidence-based therapeutic relationship strategies to reduce emotional distress, facilitate cognitive and behavioral change, and foster personal growth in individuals and communities. - The learner explains how to use self-reflective practices and stress management techniques that build relationships, promote behavior change, and mitigate professional stress. ### The Assessment and Diagnostic Process of Psychiatric Nurse Practitioner Practice - The learner applies holistic evidence-based mental health strategies to promote disease prevention and optimal mental health across the life span. - The learner conducts a structured assessment of a patient's behavioral and cognitive functioning to guide safe patient care. - The learner develops individualized mental health plans of care that reflect current comprehensive treatment planning methods, tools, and techniques. - The learner collaborates with interprofessionals or care team members to achieve quality patient care outcomes through shared decision-making. - The learner determines psychotherapy techniques that promote well-being, health maintenance, and positive health outcomes. ### Psychopharmacology for Advanced Psychiatric Mental Health Practice - The learner assesses a patient’s mental health status to safely prescribe appropriate pharmacologic agents. - The learner incorporates best practices when caring for patients who present with signs of substance abuse or addiction issues. - The learner recommends appropriate and effective medications used to treat various mental health conditions and psychiatric disorders. ### Advanced Psychiatric Mental Health Care of Adults and Older Adults Across Care Settings - The learner diagnoses acute and chronic mental conditions in adults and older adults across care settings using the Diagnostic and Statistical Manual of Mental Disorders (DSM-5-TR). - The learner synthesizes patient-centered treatment plans including Psychotherapeutic and/or Pharmacological treatments for adults and older adults across care settings. - The learner incorporates mental health best practice approaches, therapeutic interventions, and health teaching into the care of adults, couples, and families across care settings. - The learner incorporates mental health best practice approaches and therapeutic interventions into the care of older adults throughout the developmental life stage and across care settings. ### Advanced Psychiatric Mental Health Care of Children and Adolescents Across Care Settings - The learner diagnoses acute and chronic mental conditions in children and adolescents across care settings using the Diagnostic and Statistical Manual of Mental Disorders (DSM-5-TR). (4, 5.2) - The learner synthesizes patient-centered treatment plans including psychotherapeutic and/or pharmacological treatments for children and adolescent patient populations across care settings. - The learner incorporates mental health best-practice approaches, therapeutic interventions, and health teaching into the care of children, adolescent patients, and their families across care settings. ### Psychiatric Mental Health Nurse Practitioner Clinical Internships - The learner gathers patient mental health data in the care of individuals, families, and populations across the lifespan and care settings . - The learner synthesizes subjective and objective data from individuals, families, and populations across the lifespan in order to provide accurate mental health diagnoses in a range of care settings. - The learner creates evidence-based individual-, family-, and population-centered mental health plans, including guidelines, clinical expertise, consumer preferences and values, organizational context, and resource limitations in a range of care settings. - The learner evaluates the effectiveness of individual-, family-, and population-centered mental health plans in order to modify the plan, offer additional mental health education, or refer patients to other providers to improve quality outcomes in a range of settings. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Gather patient mental health data in the care of individuals, families, and populations. - Synthesize subjective and objective mental health data from individuals, families, and populations. - Create evidence-based individual-, family-, and population-centered mental health plans of care. - Evaluate and modify mental health plans of care.
WGU Certificate: HR Technology and Analytics for Decision Making
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Recipients of the HR Technology and Analytics for Decision Making certificate from Western Governors University have built and demonstrated competence in human resource information systems (HRIS), research, decision making, data analysis, employee engagement, analytical skills, applicant tracking systems, performance management, interpersonal communications, consulting, and change management.
Plan, direct, or coordinate compensation and benefits activities of an organization.
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Compensation, Benefits, and Job Analysis Specialists
Conduct programs of compensation and benefits and job analysis for employer. May specialize in specific areas, such as position classification and pension programs.
Design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.
Plan, direct, or coordinate the training and development activities and staff of an organization.
The Society for Human Resource Management (SHRM) Behavioral Competencies
The Society for Human Resource Management (SHRM) Behavioral Competencies: Leadership and Navigation, Ethical Practice, DEI, Relationship Management, Communication, Global Mindset, Business Acumen, Consultation, Analytical Aptitude, Organization Knowledge
The Society for Human Resource Management (SHRM) HR Knowledge Content Areas
The Society for Human Resource Management (SHRM) HR Knowledge Content Areas: Change Management, Employment Law, Globalization, HR Career Planning, HR's Role in Organizations, HRIS/HR Technology, HR Strategy, Metrics and Measurement of HR, Performance Management, Training and Development, Workforce Planning and Talent Management
Develop solutions based on data analysis results.
Make inferences about a population based on statistics calculated from a sample.
Apply statistical methods to draw conclusions from data.
Make an inference beyond the data explicitly included in a mathematical model.
Provide feedback from quality control test results to management and staff.
Apply analytical and logical reasoning to discover useful information for decision making.
Best-Suited Human Resources Information System (HRIS) Identification
Identify the human resources information system (HRIS) best suited for the capabilities needed in a selected company.
Human Resources Information System (HRIS) Information Management
Manage all employee information through the human resources information system (HRIS).
Address Business Needs with Human Resources Information Systems (HRIS)
Address needs with human resources information systems (HRIS) and business technology.
Applicant Tracking System (ATS) Needs Identification
Identify the correct applicant tracking system (ATS) for a particular firm.
Validate the outcomes of change management processes to ensure the processes achieved the desired results.
Build buy-in among senior leadership and staff at all levels for organizational change.
Change Initiatives Implementation Oversight
Oversee implementation of change initiatives across business units and throughout the organization.
Analyze basic company financial and operational performance reports to influence business decisions.
Identify new sources of data or new methods of data collection to inform and evaluate human resource (HR) initiatives.
Employee Data Storage Solution Implementation
Implement technology solutions that support or facilitate delivery of effective human resource (HR) services and storage of critical employee data.
Human Resources-Focused Technology Solutions Evaluation
Evaluate technology solutions that support the achievement of human resources' (HR's) strategic direction, vision, and goals.
Human Resources-Focused Technology Solutions Implementation
Implement technology solutions that support the achievement of human resources' (HR's) strategic direction, vision, and goals.
Employee Engagement and Retention Metrics Monitoring
Monitor the organization's metrics on employee attitudes, turnover, retention, and other information about employee engagement and retention.
Present data analysis findings to stakeholders in an efficient and consumable way.
## Credential Detail Recipients of WGU's HR Technology and Analytics for Decision Making Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Data-Driven Decision Making - The learner uses decision-making methods to develop strategies for organizational decision processes. - The learner uses a variety of decision-analysis tools to evaluate alternatives during the decision-making processes. - The learner uses quantitative techniques and statistical tools to identify the most appropriate decision alternatives. - The learner analyzes how work is accomplished and applies quality metrics and tools to increase efficiency, effectiveness, and quality. - The learner analyzes data from business intelligence and knowledge management systems to make appropriate decisions. - The learner uses appropriate data to improve organizational performance. ### HR Technology and People Analytics - The learner examines human resource information systems (HRIS) to address the needs of organizations and their employees. - The learner evaluates change management strategies for HRIS implementation. - The learner analyzes quantitative and qualitative data within human resource metrics. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Formulate and apply statistical models, including linear regression analysis and decision trees, to recommend a business decision based on relevant and reliable data. - Conduct research analysis using analytical tools to make informed decisions. - Visually present and communicate data, analyses, and findings using scatter plots and line charts.
WGU Certificate: Data Analyst Practitioner
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Recipients of the Data Analyst Practitioner certificate from Western Governors University have built and demonstrated competence in foundational analytics, including the data analytics lifecycle, data analysis and visualization techniques, applied probability and statistics, and spreadsheets.
Develop and implement a set of techniques or analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualization software. Apply data mining, data modeling, natural language processing, and machine learning to extract and analyze information from large structured and unstructured datasets. Visualize, interpret, and report data findings. May create dynamic data reports.
Mathematical Science Occupations, All Other
“All Other” titles represent occupations with a wide range of characteristics which do not fit into one of the detailed O*NET-SOC occupations. O*NET data is not available for this type of title.
Identify the skills required for a specific job role.
Expand knowledge base to learn additional skills required of the career.
Translate a business problem into a data science task.
Develop a plan to mitigate or eliminate a problem.
Write pseudocode to describe the functionality of a computer program.
Determine solutions to business problems based on business needs.
Define business success criteria for given data metrics.
Relational and Non-Relational Data Stores Comparison
Compare relational and non-relational data stores.
Design logical data models that define the detailed structure of data elements and their relationships.
Describe the fundamental data types used in computing.
Differentiate between JavaScript Object Notation (JSON) and Extensible Markup Language (XML) for interoperable data exchange.
Application Programming Interface (API) Task Identification
Identify the application programming interface (API) required for a task.
Identify potentially misleading or flawed data.
Implement performance tuning, query optimization, database restores, and database mirroring.
Perform exploratory data analysis (EDA).
Evaluate tools needed to collect and integrate data into a data warehouse.
Data Visualization Purpose Identification
Identify the data visualization purpose.
Create a scatter plot to visualize correlations in data.
Collect evidence by analyzing data using appropriate methods and tools.
Use data visualization tools to effectively communicate data.
Perform data analysis on data generated by reports or queries.
Analyze data from various sources and contexts.
Information Security Responsibilities Specification
Specify information security responsibilities throughout the organization and lines of authority.
Information Security Responsibilities Determination
Determine information security responsibilities throughout the organization.
Synthesize findings of data sets using analytical thinking skills.
Perform analyses to draw conclusions from data.
Convert between Fractions, Decimals, Percentages
Convert between fractions, decimals, and percentages.
Apply unit multipliers to convert between common household measurements and metric measurements.
Apply the four basic operations to fractions, decimals, and percentages to evaluate quantitative expressions.
Perform calculations using a calculator.
Use Problem-Solving to Solve Math Problems
Use problem-solving strategies to solve mathematical problems.
Determine Graphical Display Appropriateness
Determine which graphical display is appropriate for a given data set.
Interpret data from graphical displays and numerical measures.
Determine Numerical Measurement Appropriateness
Determine which graphical display or numerical measurement is appropriate to evaluate the relationship between two variables
Identify outliers and explain how they affect the relationship between two variables.
Interpret numerical measures to understand the relationship between two variables.
Evaluate the Relationship Between Variables
Evaluate the relationship between two variables through interpretation of visual displays.
Interpret Results of a Linear Regression Equation
Interpret the results of a linear regression equation.
Differentiate between types of study design and how they can affect the conclusions drawn.
Interpret the strength of the relationship between two variables from a visual display.
Make predictions with probability-based mathematics.
Construct the sample space to calculate the probability for an event in an experiment.
Use basic probability theory to solve problems.
Add simple formulas to workbooks, including sums, averages, and counts.
Complete basic spreadsheet tasks for structured business practices and applications.
Review data for identification of the distribution of values, missing values, and other aspects of a dataset.
Present findings from a data analysis to appropriate stakeholders in an efficient and consumable way for stakeholder groups.​
Summarize values in a spreadsheet using statistical functions.
Explore the shape of data for interpreting statistical results and informed decision-making.
## Credential Detail Recipients of WGU's Data Analyst Practitioner Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to Analytics - The learner identifies the variety of careers and roles related to the broad field of data analytics. - The learner identifies the phases of the data analytics life cycle, including contextualizing and defining the scope of each phase. - The learner identifies the potential drivers of value from deploying an analytical solution. ### Data Analytics Applications - The learner applies basic concepts to analyze data types and data structures. - The learner applies appropriate data acquisition and manipulation techniques to address business’s data requirement for analysis. - The learner applies data analysis techniques and tools to address a business need. - The learner applies data visualization techniques to communicate a business need. - The learner selects the data visualization technique to communicate a business requirement. - The learner applies data management concepts to ensure the accuracy and quality of data. ### Applied Probability and Statistics - The learner applies the operations, processes, and procedures of fractions, decimals, and percentages to evaluate quantitative expressions. - The learner applies the operations, processes, and procedures of basic algebra to evaluate quantitative expressions, and to solve equations and inequalities. - The learner evaluates categorical and quantitative data pertaining to a single variable using appropriate graphical displays and numerical measures. - The learner evaluates the relationship between two quantitative variables through correlation and regression. - The learner applies principles and methods of probability-based mathematics to explain and solve problems. ### Fundamentals of Spreadsheets and Data Presentations - The learner performs common spreadsheet tasks requiring basic formatting, formulas, and functions. - The learner prepares data for analysis. - The learner creates a presentation from a spreadsheet dataset.
WGU Certificate: Data Engineering Practitioner
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Recipients of the Data Engineering Practitioner certificate from Western Governors University have built and demonstrated competence in data and information governance, big data foundations, advanced data management using SQL, and scripting and programming in Python.
Develop applications by using an integrated development environment (IDE).
Test a computer program to confirm it meets requirements.
Model data using object-oriented programming.
Design policies and systems that control data ingress and egress, security, storage, and growth.
Design data security models to facilitate management of data access.
Assess an organizational need to implement big data strategies.
Relational and Non-Relational Use Cases Description
Describe the use cases of relational and non-relational data stores.
Business Requirement Data Identification
Identify data and sources aligned with business requirements.
Big Data Processing Frequency Estimation
Estimate the frequency at which the data for big data is processed.
Identify information needed by stakeholders for business intelligence insights.
Design reports summarizing business, financial, or economic data.
Configure file backups to a cloud solution.
Search Structured Query Language (SQL) Queries Creation
Create structured query language (SQL) queries that search, modify, and create new databases and database elements.
Process data in relational databases through configuration of stored procedures.
Develop software that automatically creates reports.
## Credential Detail Recipients of WGU's Data Engineering Practitioner Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Scripting & Programming - Applications - The learner applies fundamental programming concepts in a specific programming environment. - The learner applies data processing methods to solve complex problems. - The learner applies object-oriented programming concepts to create a basic application. - The learner analyzes a business problem and divides it into tasks. ### Data & Information Governance - The learner evaluates data governance components to identify deficiencies in the organization's data quality, completeness, and management strategy. - The learner recommends data and information governance policies, standards, procedures, and best practices. ### Big Data Foundations - The learner identifies an appropriate data architecture according to organizational needs. - The learner designs aspects of data architecture according to business requirements. - The learner designs aspects of big data processing according to business requirements. ### Advanced Data Management - The learner identifies opportunities to optimize data management to meet an organizational need. - The learner writes complex Structured Query Language (SQL) statements for data analysis and manipulation. - The learner automates data integration tasks within a relational database. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Write object-oriented scripts in Python to interface with databases and APIs. - Analyzing business requirements and specifying appropriate data governance processes. - Specifying big data storage and processing architectures to satisfy business needs. - Create data processing pipelines using SQL.
Recognize common organizational structures and their strengths and limitations.
Target Audience Information Articulation
Articulate ideas, opinions, and information suitable for a limited target audience.
Create strategies to manage culturally and geographically diverse teams.
Manage the work and collaboration in culturally and geographically diverse teams.
Implement strategies to manage culturally and geographically diverse teams.
Complete one task at a time within the confines of basic activities.
Influential Leadership Style Demonstration
Demonstrate a leadership style that embraces the four key influencing skills: political savvy, self-promotion, building and maintaining trust, and leveraging networks.
Identify problems using various common frameworks.
Identify an area where a novel approach is needed.
Assess the functioning of an existing team to identify common dynamics or sources of dysfunction.
Knowledge Expansion Opportunities Identification
Identify opportunities to expand knowledge, skills, and abilities.
Develop action plans designed to motivate and guide a person or group toward a goal.
Demonstrate Nonverbal Cues While Listening
Demonstrate active listening using appropriate nonverbal cues.
## Credential Detail Recipients of WGU's Leadership Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Fundamentals for Success in Business - The learner identifies common ethical issues that individuals face within organizations. - The learner recognizes common organizational functions and values in order to collaborate within them. - The learner communicates ideas, opinions, and information suitable for a professional setting. - The learner recognizes the emotional reactions of self and others in a variety of professional situations. - The learner identifies leadership opportunities to enhance organizational performance. ### Organizational Behavior - The learner can describe the effects of specified influences on individual behavior. - The learner can recommend appropriate principles or techniques for guiding the development of a group. - The learner can determine which type of team and team leadership should be used to accomplish a task or project. - The learner analyzes the culture within an organization to determine how to work effectively within that organization. - The learner can analyze leadership theories, methods, and tools in given situations and select the appropriate behavior of the leader. - The learner can develop and recommend how to implement effective performance evaluation processes. ### Values-Based Leadership - The learner identifies their personal values, including honesty, integrity, respect, emotional intelligence, and ethical responsibility, to develop self-awareness through self-assessment. - The learner describes how interpersonal skills are applied to effectively collaborate, communicate, and lead within a team and across an organization. - The learner demonstrates how their leadership abilities, including active listening, influence, and ethical responsibility, solve problems and deliver results within an organization. - The learner explains how the leadership of cultures fosters diversity, inclusion, ethics, and problem-solving. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develop self-awareness and personal values. - Describe how interpersonal skills are applied in leadership. - Demonstrate how leadership delivers results. - Explain leadership of cultures. - Exhibit introspection for self-awareness and to define personal values. - Illustrate the practical application of interpersonal skills within a leadership context. - Demonstrate how effective leadership leads to tangible and meaningful outcomes. - Explain the role of leadership in shaping and navigating diverse cultures.
## Credential Detail Recipients of WGU's Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Business Communication - The learner applies effective communication techniques and principles to business environments. - The learner applies the principles of business writing to communicate in a business environment. - The learner creates messages using technology and/or social media to communicate in a business environment. - The learner composes multiple types of business messages in response to scenarios. - The learner applies business research and writing skills to present information in a business environment. - The learner creates professional communication documents for employment and career advancement opportunities. ### Principles of Management - The learner can explain the strategic planning process. - The learner can describe how to establish a total quality management program in a product operation and in a service operation. - The learner can describe how to establish and promote an entrepreneurial emphasis within an organization. - The learner can recommend effective techniques for managing conflict and change. - The learner can correctly apply principles of human resource management in a given situation. - The learner responds appropriately to diversity issues in the workplace. - The learner can recommend an organizational structure to match a given organization's situation. ### Talent Acquisition - The learner develops a plan for recruiting qualified employees to meet organization needs and goals. - The learner evaluates capacity forecasts, job requirements, and job descriptions. - The learner develops a strategy for selecting and onboarding employees. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Evaluate Workforce Planning Responsibilities - Develop a Recruitment Plan - Develop an Employee Selection Strategy - Initiates the talent acquisition process by addressing workforce planning, encompassing labor forecasting, job analysis, and the creation of job descriptions. me. - Progresses to the next stage of talent acquisition, which is recruiting, encompassing the identification of recruitment methods, establishment of recruitment objectives, creation of job postings, and promotion of a diverse candidate pool. - Engages in the talent acquisition process such as selection, covering interview strategy, effective questions, suitable tests, background checks, job offer, and onboarding, while ensuring legal and ethical alignment. - Understand the importance of incorporating cultural sensitivity in a multi-cultural workplace. - Demonstrate the ability to market oneself to a prospective employer by creating a cover letter and resume. - Demonstrate the ability to effectively use technology and present oneself to a prospective employer by creating and delivering a PowerPoint presentation using multi-media. - Prepare, deliver, and discuss the importance of social media in attracting and retaining job candidates.
Analyze another person's logic in making a decision.
Identify when additional sources are needed to minimize bias.
Draw conclusions about credibility with limited information.
Evaluate research evidence for weaknesses, inconsistencies, biases, and other problems.
Evaluate the credibility of information from a variety of sources.
Avoid Stereotypes or Biases in Situations
Examine a situation in a way that avoids stereotypes or biases.
Identify potential sources of bias when analyzing a given issue.
Apply logical reasoning to a real-world problem-based inquiry.
## Credential Detail Recipients of WGU's Strategic Thinking and Innovation Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Critical Thinking: Reason and Evidence - The learner evaluates the quality of an argument. - The learner evaluates evidence based on source credibility. - The learner evaluates bias and its impact. - The learner makes claims based on evidence. ### Emotional and Cultural Intelligence - The learner applies emotional intelligence (EI) to improve intrapersonal and interpersonal interactions. - The learner demonstrates cultural intelligence (CI) within multicultural and contemporary business situations. ### Innovative and Strategic Thinking - The learner identifies the impact of innovation in personal and professional settings. - The learner utilizes evidence-based techniques to make strategic decisions. - The learner applies appropriate business practices to formulate recommendations that impact organizational effectiveness. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Identify the impact of innovation in personal and professional settings. - Apply appropriate business practices to formulate recommendations that impact organizational effectiveness. - Utilize evidence-based techniques to make strategic decisions.
WGU Certificate: Data Analytics Foundations
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Recipients of the Data Analytics Foundations certificate from Western Governors University have built and demonstrated competence in a basic coverage of scripting & programming, networking, spreadsheets, data management, and data analytics methods.
Create code in open-source Python packages.
Write modular scripts by using JavaScript.
Apply appropriate data types to data columns.
Differentiate between SQL statement categories.
Create a database by using Structured Query Language (SQL) statements.
Choose appropriate primary keys for a relational database.
Implement primary keys to identify unique records.
Implementing foreign keys that relate lookup tables to other tables.
Eliminate fields from a table that do not depend on the primary key.
## Credential Detail Recipients of WGU’s Data Analytics Foundations Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Applied Probability and Statistics - The learner applies the operations, processes, and procedures of fractions, decimals, and percentages to evaluate quantitative expressions. - The learner applies the operations, processes, and procedures of basic algebra to evaluate quantitative expressions, and to solve equations and inequalities. - The learner evaluates categorical and quantitative data pertaining to a single variable using appropriate graphical displays and numerical measures. - The learner evaluates the relationship between two variables through interpretation of visual displays and numerical measures. - The learner evaluates the relationship between two quantitative variables through correlation and regression. - The learner applies principles and methods of probability-based mathematics to explain and solve problems. ### Introduction to Programming in Python - The learner creates python scripts with basic programming concepts. - The learner creates control flow with functions and loops. - The learner implements code with packages, modules, and libraries. ### Data Management - Foundations - The learner explains attributes of databases, database tables, and structured and associated query language (SQL) commands. - The learner determines how to run queries for creation and manipulation of data in relational databases. - The learner defines primary and foreign keys in data normalization. ### Data Management - Applications - The learner recommends databases and database management systems to meet organizational needs. - The learner queries database tables and views with SQL code. - The learner creates DML statements that insert, update, and delete data in data tables. - The learner implements joins and aggregate functions in SQL queries. ### Introduction to Analytics - The learner identifies the variety of careers and roles related to the broad field of data analytics. - The learner identifies the phases of the data analytics lifecycle, including contextualizing and defining the scope of each phase. - The learner identifies the potential drivers of value from deploying an analytical solution. ### Data Analytics - Applications - The learner applies basic concepts to analyze data types and data structures. - The learner applies appropriate data acquisition and manipulation techniques to address businesses' data requirements for analysis. - The learner applies data analysis techniques and tools to address a business need. - The learner selects the data visualization technique to communicate a business requirement. - The learner applies data management concepts to ensure the accuracy and quality of data.
## Credential Detail Recipients of WGU’s Human Resource Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Functions of Human Resource Management - The learner articulates the strategic roles of human resource management. - The learner explains the employment relationship and influential factors. - The learner forecasts the human resource needs of the organization and plans the steps necessary to meet those needs. - The learner explains the process of recruiting a qualified group of candidates. - The learner explains the process of selecting employee(s) for a position. - The learner explains common training and development activities that improve an employee’s current and future job performance. - The learner evaluates the contributions of employees in order to distribute direct and indirect monetary, and non-monetary, rewards. - The learner identifies a system for measuring, evaluating, and influencing an employee’s work performance. ### Employment and Labor Law - The learner explains the U.S. legal environment governing the employment relationship. - The learner recommends strategies to prevent discrimination and limit employer risk. - The learner manages compliance with workplace regulations. - The learner explains statutory, administrative, and judicial decisions affecting labor relations. - The learner assesses compliance with employment laws governing the employment relationship. ### Talent Acquisition - The learner evaluates capacity forecasts, job requirements, and job descriptions. - The learner develops a plan for recruiting qualified employees to meet organization needs and goals. - The learner develops a strategy for selecting and onboarding employees. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze workforce planning needs and objectives for an organization. - Establish recruitment objectives and strategies to meet staffing goals and workforce needs. - Assess job descriptions and interview processes for effective talent acquisition strategies. - Utilize effective conflict resolution strategies for improved employee relations in the workplace.
## Credential Detail Recipients of WGU’s Human Resource Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to Human Resource Management - The learner articulates the strategic roles of human resource management. - The learner explains the employment relationship and influential factors. - The learner forecasts the human resource needs of the organization and plans the steps necessary to meet those needs. - The learner explains the process of recruiting a qualified group of candidates. - The learner explains the process of selecting employee(s) for a position. - The learner explains common training and development activities that improve an employee’s current and future job performance. - The learner evaluates the contributions of employees in order to distribute direct and indirect monetary, and non-monetary, rewards. - The learner identifies a system for measuring, evaluating, and influencing an employee’s work performance. ### Employment and Labor Law - The learner explains the U.S. legal environment governing the employment relationship. - The learner recommends strategies to prevent discrimination and limit employer risk. - The learner manages compliance with workplace regulations. - The learner explains statutory, administrative, and judicial decisions affecting labor relations. - The learner assesses compliance with employment laws governing the employment relationship. ### Talent Acquisition - The learner evaluates capacity forecasts, job requirements, and job descriptions. - The learner develops a plan for recruiting qualified employees to meet organization needs and goals. - The learner develops a strategy for selecting and onboarding employees. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze workforce planning needs and objectives for an organization. - Establish recruitment objectives and strategies to meet staffing goals and workforce needs. - Assess job descriptions and interview processes for effective talent acquisition strategies. - Utilize effective conflict resolution strategies for improved employee relations in the workplace.
## Credential Detail Recipients of WGU’s Human Resource Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to Human Resource Management - The learner articulates the strategic roles of human resource management. - The learner explains the employment relationship and influential factors. - The learner forecasts the human resource needs of the organization and plans the steps necessary to meet those needs. - The learner explains the process of recruiting a qualified group of candidates. - The learner explains the process of selecting employee(s) for a position. - The learner explains common training and development activities that improve an employee’s current and future job performance. - The learner evaluates the contributions of employees in order to distribute direct and indirect monetary, and non-monetary, rewards. - The learner identifies a system for measuring, evaluating, and influencing an employee’s work performance. ### Employment Law - The learner explains the U.S. legal environment governing the employment relationship. - The learner recommends strategies to prevent discrimination and limit employer risk. - The learner manages compliance with workplace regulations. - The learner explains statutory, administrative, and judicial decisions affecting labor relations. - The learner assesses compliance with employment laws governing the employment relationship. ### Talent Acquisition - The learner evaluates capacity forecasts, job requirements, and job descriptions. - The learner develops a plan for recruiting qualified employees to meet organization needs and goals. - The learner develops a strategy for selecting and onboarding employees. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze workforce planning needs and objectives for an organization. - Establish recruitment objectives and strategies to meet staffing goals and workforce needs. - Assess job descriptions and interview processes for effective talent acquisition strategies. - Utilize effective conflict resolution strategies for improved employee relations in the workplace.
## Credential Detail Recipients of WGU’s Human Resource Management Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Functions of Human Resource Management - The learner articulates the strategic roles of human resource management. - The learner explains the employment relationship and influential factors. - The learner forecasts the human resource needs of the organization and plans the steps necessary to meet those needs. - The learner explains the process of recruiting a qualified group of candidates. - The learner explains the process of selecting employee(s) for a position. - The learner explains common training and development activities that improve an employee’s current and future job performance. - The learner evaluates the contributions of employees in order to distribute direct and indirect monetary, and non-monetary, rewards. - The learner identifies a system for measuring, evaluating, and influencing an employee’s work performance. ### Employment Law - The learner explains the U.S. legal environment governing the employment relationship. - The learner recommends strategies to prevent discrimination and limit employer risk. - The learner manages compliance with workplace regulations. - The learner explains statutory, administrative, and judicial decisions affecting labor relations. - The learner assesses compliance with employment laws governing the employment relationship. ### Talent Acquisition - The learner evaluates capacity forecasts, job requirements, and job descriptions. - The learner develops a plan for recruiting qualified employees to meet organization needs and goals. - The learner develops a strategy for selecting and onboarding employees. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze workforce planning needs and objectives for an organization. - Establish recruitment objectives and strategies to meet staffing goals and workforce needs. - Assess job descriptions and interview processes for effective talent acquisition strategies. - Utilize effective conflict resolution strategies for improved employee relations in the workplace.
WGU Certificate: Design Foundations badge image
Recipients of the Design Foundations certificate from Western Governors University have built and demonstrated competence in foundations of design, design applications, and strategies for empathizing, defining and ideating.
Design or create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos. May use a variety of mediums to achieve artistic or decorative effects.
Develop and implement websites, web applications, application databases, and interactive web interfaces. Evaluate code to ensure that it is properly structured, meets industry standards, and is compatible with browsers and devices. Optimize website performance, scalability, and server-side code and processes. May develop website infrastructure and integrate websites with other computer applications.
Design digital user interfaces or websites. Develop and test layouts, interfaces, functionality, and navigation menus to ensure compatibility and usability across browsers or devices. May use web framework applications as well as client-side code and processes. May evaluate web design following web and accessibility standards, and may analyze web use metrics and optimize websites for marketability and search engine ranking. May design and test interfaces that facilitate the human-computer interaction and maximize the usability of digital devices, websites, and software with a focus on aesthetics and design. May create graphics used in websites and manage website content and links.
Develop audience profiles and personas to inform communication strategies.
Communicate ideas and thoughts honestly and openly with others for a given task.
Create computer-aided drawings from conceptual ideas and plans.
Apply knowledge of design principles and best practices to create visually cohesive and aesthetically pleasing designs using digital tools.
Brainstorm novel and useful ideas to meet a need.
Information Architecture and User Flow Development
Develop information architectures and user flows to optimize the organization and navigation of digital products.
Create intuitive and user-friendly interfaces that align with business goals and target audience expectations.
Determine patterns and trends based on research.
Conduct user research to understand target audiences' preferences and behaviors.
Qualitative and Quantitative Research Methods
Utilize qualitative and quantitative research methods to gather user insights.
Analyze another individual's situation to consider how one might feel in that same situation.
Identify target segments that align with the organization's mission, values, and brand positioning.
Develop personas and user profiles to represent target audience segments.
Apply principles of universal design in design.
Use digital illustration software to create professional-looking artwork.
Leverage user research to understand target audience preferences, behaviors, and motivations
Apply User-Centered Design (UCD) principles to develop innovative and intuitive product designs that meet user needs and preferences.
Utilize wireframing and prototyping tools to develop interactive and iterative design concepts.
## Credential Detail Recipients of WGU’s Design Foundations Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Foundations of Design - The learner analyzes the role of ethics in design. - The learner explains the purpose of various design types. - The learner explains foundational theories and concepts of design. ### Design Applications - The learner creates a low-fidelity digital prototype by using digital art tools and techniques. - The learner creates a digital wireframe by using simple shapes. ### Empathizing, Defining, and Ideating - The learner applies ideation strategies to generate potential solutions to user, consumer, and stakeholder needs. - The learner defines the needs of users and stakeholders using research. - The learner determines audience segments and user personas for a product or service based on target audience. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Creates digital wireframes that serve as foundational blueprints for digital product development, aligning with user needs and project objectives. - Produces low-fidelity prototypes to visualize and test design concepts, refining them based on user feedback and project requirements. - Conducts in-depth research and effectively interprets findings to address specific research queries, supporting informed design decisions. - Conducts competitive analyses and connects insights with user and stakeholder needs to drive design decisions and product enhancements. - Develops comprehensive user journeys based on empathetic understanding derived from research.
WGU Certificate: Strategic Communications
WGU Certificate: Strategic Communications badge image
Recipients of the Strategic Communications certificate from Western Governors University have built and demonstrated competence in foundations of strategic communication, crafting a communications strategy through research and data, and delivering a communications strategy.
Promote or create an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media. May specialize in using social media.
Originate and prepare written material, such as scripts, stories, advertisements, and other material.
Plan, direct, or coordinate activities to solicit and maintain funds for special projects or nonprofit organizations.
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.
Accurately represent information and avoid misleading or false narratives.
Adapt language, tone, and content to resonate with the specific characteristics, interests, and needs of each audience segment.
Monitor changes in the business environment.
Communicate effectively through visual storytelling.
Demonstrate appropriate methods of communication for a given situation.
Comply with laws related to communication to help prevent unethical behavior including defamation, copyright, and data protection.
Create content that resonates with diverse audiences.
Analyze data to derive actionable insights for segmentation strategies.
Identifying patterns, trends, and key findings that inform decision-making.
Develop messaging that is clear, concise, and compelling.
Ethical Considerations in Media Analysis
Apply ethical considerations in media analysis, respecting privacy and adhering to professional standards and guidelines.
Evoke Emotion Through Visual Storytelling
Evoke emotion and reaction through visual storytelling.
Gather insights from surveys, interviews, focus groups, and other research methods.
Conduct market research, collecting and analyzing data, and identifying relevant segmentation variables.
Message Positioning for Different Channels
Tailor message positioning for various channels and formats.
Universal Design Principles in Communication
Apply principles of universal design in communication.
Conduct user research to understand learning preferences and behaviors.
## Credential Detail Recipients of WGU’s Strategic Communications Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Foundations of Strategic Communication - The learner analyzes strategic communications and content for legal and ethical considerations. - The learner explains foundational theories and concepts of strategic communication. ### Crafting a Communications Strategy Through Research and Data - The learner conducts an audience analysis to plan effective and persuasive communication strategies. - The learner creates internal and external communication strategy based on research and data insights. ### Delivering a Communications Strategy - The learner develops content for an external communications strategy based on audience, purpose, and channel. - The learner develops content for an internal communications strategy based on audience, purpose, and channel. - The learner delivers communication that achieves a desired impact with an intended audience. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Conducts audience analysis based on data and research insights to create personas for effective communication strategies. - Develops a communication plan for internal and external audiences to achieve organizational goals for a given business need. - Creates internal and external communication content based on audience, purpose, and channel. - Creates a professional portfolio of industry artifacts to demonstrate their skills to employers.
WGU Certificate: Business Power Skills badge image
Recipients of the Business Power Skills certificate from Western Governors University have built and demonstrated competence in giving, receiving, and incorporating feedback, adapting to ambiguity, empathy and inclusive collaboration, and navigating complex problems.
Analyze the impact of power structures on a population.
Apply Collaboration Strategies for Diverse Teams
Apply strategies to develop, manage, and foster collaboration of culturally and professionally diverse work groups in complex and dynamic environments to achieve desired goals.
Articulate the connection among artifacts, personal brand, and career goal.
Ask thought-provoking and probing questions using reflective and unbiased language.
Develop awareness of one's motivations, assumptions, expectations, and biases.
Identify potential sources of bias on an issue.
Builds a collaborative, inclusive, and positive team culture.
Communication and Personal Brand Alignment
Communicate in a manner consistent with one's personal professional brand.
Create a plan to achieve identified goals.
Critique the work of others in ways that are constructive and rhetorically appropriate.
Define the problem, challenge, or opportunity by gathering facts.
Demonstrate understanding of different cultures.
Demonstrate Flexibility and Adaptability
Describe how economic disparity affects communities.
Describe how social disparity affects communities.
Develop a set of artifacts that demonstrate qualifications and accomplishments.
Demonstrate the ability to embrace ambiguous conditions and change.
Evaluate the results of a creative solution.
Experiment with different solutions to problems.
Examine how one's explicit biases can influence interactions with individuals from different demographic groups.
Develop diversity sensitive workflows for equitable and inclusive responses to feedback.
Identify Business Networking Opportunities
Identify key professional networking contacts.
Identify networking strategies and best practices.
Identify When Collaboration is Appropriate
Identify when collaboration with or involvement of other roles in an interaction is appropriate.
Implement feedback from stakeholders to improve content.
Develop a list of potential career paths that match one's personal attributes.
Develop one's ability to listen and communicate.
Maintain a consistent brand identity across all professional pieces in a curated collection.
Make Sense of Ambiguous Issues or Events
Make sense of ambiguous, equivocal or confusing issues or events.
Build awareness of others' needs after nonbiased listening.
Organize artifacts in a way that showcases experience and skills.
Conduct thorough investigations of problems that utilize problem solving techniques.
Solve a problem using all collected information.
Research the labor market for a potential career path.
Analyze data for confirmation of the root cause of a problem.
Use one's personal attributes to help focus career goals.
## Credential Detail Recipients of WGU’s Business Power Skills Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Giving, Receiving, and Incorporating Feedback - The learner addresses and incorporates feedback through reflection and iteration. - The learner demonstrates foundational knowledge of self and of career pathways and uses that knowledge to identify potential career goals. - The learner leverages networking strategies and best practices to build and harness professional connections and relationships. - The learner provides appropriate and constructive feedback to others. ### Adapting to Ambiguity - The learner creates a strategic approach to ambiguous situations to foster forward progression. - The learner develops the practice of curating artifacts and articulates how those artifacts demonstrate their educational and professional qualifications and accomplishments. - The learner reframes ambiguous situations as opportunities for innovation or change. ### Empathy and Inclusive Collaboration - The learner creates a plan to facilitate work with a diversity of identities. - The learner develops strategies for overcoming their own bias. - The learner examines how power structures, economic and social disparity, and interdependencies within global systems influence perspective. - The learner examines their own personal bias and its potential influence when collaborating with others. ### Navigating Complex Problems - The learner analyzes data and facts to inform the definition of a complex problem. - The learner applies problem-solving techniques to address a complex problem. - The learner evaluates the effectiveness of problem solving techniques in a given context. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Applies feedback frameworks to specific situations to enhance performance and outcomes. - Reflects on how incorporating feedback drives personal growth and promotes professional advancement. - Employs strategic network approaches to soliciting feedback, particularly concerning career progression and development. - Determines ambiguous situations and transforming them for growth opportunities. - Creates comprehensive plans of action to navigate and excel in ambiguous situations. - Identifies personal biases and actively reflect on them to mitigate their influence in decision making and interactions. - Employs strategies to increase collaboration and to promote diversity and inclusivity. - Uses data-driven problem-solving techniques to accurately identify, analyze, and clarify a problem. - Creates and communicates an implementation plan for a given problem or challenge to stakeholders.
WGU Certificate: Graduate Accounting badge image
Recipients of the Graduate Accounting certificate from Western Governors University have built and demonstrated competence in management communication, ethics for accountants, accounting research and critical thinking, fraud and forensic accounting, and data analytics for accountants. Covered skills include analyzing financial data and using critical thinking skills to prepare information for ethical decision-making.
Tax Examiners and Collectors, and Revenue Agents
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Negotiate between parties for a mutually acceptable solution.
Recommend an action given a business situation and certain constraints.
Analyze indications, contraindications, and complication risks of actions to make informed choices.
Obtain any evidence required to objectively determine the factual basis of allegations during an investigation.
Make ethical decisions that best serve the client.
Determine the content and communication path to be disseminated.
Design effective communication strategies using a variety of digital communication tools.
Support researchers in conducting investigation and research analysis.
Communicate content using appropriate design.
Create solutions that benefit all parties, including the organization.
Establish personal credibility with an audience.
Communicate effectively across cultural contexts.
Recognize cultural differences within diversity dimensions.
Resolve customer issues to prevent negative company perception.
Identify the data sources to be mined for insights.
Demonstrate Appropriate Nonverbal Communication
Demonstrate appropriate nonverbal communication signals.
Determine Investigation Scope and Direction
Determine the scope, timing, and direction of the investigation based on the appropriate guidelines.
Communicate promptly, effectively, and appropriately.
Engaging and Reliable Message Communication
Communicate messages in an engaging and reliable manner.
Demonstrate ethically responsible behavior.
Apply ethics principles to business situations, including handling of fraudulent practices, misleading advertising, and unfair practices.
Investigate reported violations of an organization's ethical code of conduct.
Extract, Transform, Load (ETL) Data Validation
Validate that data pulled from the sources during extraction of the Extract, Transform, Load (ETL) process has the expected values.
Financial Data Analysis Concepts and Models
Explain basic financial data analysis concepts and models.
Comply with the five fundamental principles of ethics for professional accountants: integrity, objectivity, professional competence and due care, confidentiality, and professional behavior.
Collaborate as a member of a group to attain agreement and a collective outcome.
Identify appropriate modes of written communication based on situational parameters.
Write reports detailing investigation findings to provide actions according to the appropriate guidelines.
Comply with relevant laws and regulations.
Create training metrics that measure effectiveness, cultural impact, and completion.
Promote mutual respect as a key rewardable value in organizational policies, procedures, and training.
Integrate fairness into organizational policies.
Recognize another individual's point of view.
Evaluate primary and secondary sources of research.
Act diligently and in accordance with applicable technical and professional standards.
Provide information relevant to an investigation through review of financial transactions.
Conduct a risk assessment to identify potentially fraudulent activities.
Leverage social media websites as an extension of external marketing efforts.
Evaluate all identified solutions to a problem.
Modify stock media to customize for project requirements.
Investigate reasons for unethical conduct in an organization.
Identify common financial fraud schemes to catch fraud early.
## Credential Detail Recipients of WGU's Graduate Accounting Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Management Communication - The learner communicates effectively, both in writing and speaking, within an organizational setting. - The learner demonstrates best practices to overcome biases that inhibit organizations and teams from communicating effectively. - The learner recognizes cultural differences in communication and develops strategies and techniques to effectively communicate with internal and external stakeholders. - The learner applies negotiation and conflict management strategies to improve organizational performance. - The learner utilizes appropriate technology and/or social media to communicate effectively. ### Ethics for Accountants - The learner applies ethical reasoning and objectivity to analyze ethical situations. - The learner applies the American Institute of Certified Public Accountants (AICPA) Professional Code of Conduct and Institute of Management Accountants (IMA) State of Ethical Professional Practice to situations involving organizational ethics, corporate governance and independence. - The learner analyzes auditor responsibilities, corporate governance, and motivations for fraudulent financial reporting. - The learner explains auditors’ legal liabilities, defenses, and legislative acts. ### Fraud and Forensic Accounting - The learner analyzes types of occupational fraud abuse, schemes, and their prevention and detection. - The learner explains the legal environment of fraud and law-related fraud. - The learner analyzes fraud investigation, interview techniques and reporting. - The learner analyzes methods for fraud prevention and deterrence. ### Accounting Research and Critical Thinking - The learner explains primary and secondary sources of professional research as used in the accounting field. - The learner applies critical thinking and effective writing skills for the professional accountant. - The learner researches financial accounting issues with appropriate tools, including research question development, source validation, and sorted and validated data from public databases. ### Data Analytics for Accountants I - The learner explains data analysis concepts and models for the accounting field. - The learner explains data mining techniques and the extract-transform-load (ETL) process. - The learner analyzes structured financial data for patterns and trends using descriptive or diagnostic techniques. - The learner creates a consumable presentation from accounting data results. ## Competency Demonstration Highlights - Designs and delivers multimedia presentations by evaluating communication strategies and methods. - Demonstrates professional communication skills by creating a portfolio of communication documents including internal and external emails, blog posts, persuasive letters, and customer complaint responses. - Analyzes the ethical decision-making thought process and identifies the influence of cognitive biases on decision-making. - Applies the integrated ethical decision-making model and utilizes the Giving Voice to Values Methodology to analyze and address ethical dilemmas. - Applies critical thinking skills to evaluate potential violations of an organization's ethical codes and identifies factors contributing to unethical conduct within the organization. - Communicates investigation findings effectively to stakeholders across diverse cultural contexts. - Conducts research and applies critical thinking and effective communication to describe specific accounting issues, identify the appropriate authoritative guidance, analyze the issues, and recommend accounting treatments. - Demonstrates ethically responsible behavior. - Performs data analysis on data generated by reports or queries. - Applies the extract, transform, and load (ETL) process to prepare financial data for analysis, and analyzes the resulting dataset using descriptive and diagnostic techniques and processes. - Creates visuals based on processed data to support business decision making and presents accounting data analysis results to stakeholders in an efficient and consumable manner.
WGU Certificate: Healthcare Administration
WGU Certificate: Healthcare Administration badge image
Recipients of the Healthcare Administration certificate from Western Governors University have built and demonstrated competence in comprehensive skills in healthcare system leadership, policy governance, evidence-based administration, and strategic management to improve regulatory compliance, operational effectiveness, and healthcare delivery.
Interpret the results of analyses to identify evidence-based best practices.
Apply Evidence-Based Practice (EBP) Processes
Assess the external environment for opportunities and threats.
Communicate organizational vision and culture to all employees.
Analyze complex personal, professional, or social situations using ethical concepts or theories.
Identify reliable and credible sources of information.
Develop a method and materials for data analysis.
Demonstrate connections among the various parts of complex systems.
Describe Factors that Contribute to Change
Describe factors that contribute to change over time.
Work with team members and leadership to define clear roles and responsibilities.
Make informed decisions supported by empirical evidence.
Examine the environment for factors that might impact organizational direction or performance.
Summarize data on fiscal operations, including budgeting, cost-benefit analysis, variance analysis, and marketing.
Identify information to understand stakeholders' positions regarding a healthcare policy, technology, or process issue.
Research the laws governing healthcare that apply to members of disadvantaged communities.
Healthcare Services Processes Management
Manage the daily business processes of a healthcare services organization.
Healthcare Structure Policies Interpretation
Interpret policies that influence the structure and financing of health care, a practice, and health outcomes.
Key Personnel and Process Identification
Identify the key personnel and processes for an organization.
Legal Environment of Business Explanation
Explain the legal environment of business, including government authority to regulate business, commerce, and trade, as well as basic outline of the jurisdiction of federal, state, and local governments.
Make sound decisions based on evidence and reasoning.
Organizational Governance Impact Description
Describe the impact of organizational governance.
Develop a streamlined organizational structure to increase business efficiency.
Compare potential policy options to choose the most effective, efficient, and feasible one to solve a problem.
Evaluate the impact of government policies on issues of public importance.
Identify policy options to address a problem.
Track public policy changes related to the business on the state and federal level.
Recognize that others will differ in their thinking, views, interests, and beliefs.
Explain the purposes of research in one's chosen field of expertise.
Make decisions based on current public policy and market research.
Study the socioeconomic impact of public policies, such as proposed legislation, taxes, services, and regulations.
Provide a solution-oriented, rather than problem-oriented, mindset.
Use data and evidence to support claims and hypotheses.
Develop a vision and goals for the team that align with the organization.
## Credential Detail Recipients of WGU’s Healthcare Administration Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Healthcare Administration Evolution, Systems, and Leadership - The learner describes the evolution of healthcare administration structure and function. - The learner explains the influence of business principles on healthcare operations and delivery. - The learner describes the role of leadership and management in healthcare administration. - The learner identifies opportunities and solutions in healthcare administration. ### Healthcare Policy and Governance - The learner explains the purpose of legal and regulatory frameworks in healthcare administration. - The learner analyzes the impact of healthcare governance, policies, and regulations in various healthcare contexts. - The learner proposes a healthcare administration solution that complies with health care policies and regulations. ### Evidence Based Healthcare Administration - The learner explains how data supports decision-making in healthcare administration. - The learner selects applied research paradigms and methods in support of evidence-based practice. - The learner applies data analytics to make decisions within healthcare administration in various contexts. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Assess how the decision-making structures and governance within a healthcare organization influence policy implementation, clinical operations, and patient care. - Communicate data analytics results effectively, ensuring stakeholders understand and can act upon the findings. - Conduct comparative assessments of different policy options, selecting the one that offers the most practical and impactful solution to a healthcare issue. - Create a systematic approach for analyzing healthcare data, ensuring comprehensive evaluation of information.
WGU Certificate: Data Operations badge image
Recipients of the Data Operations certificate from Western Governors University have built and demonstrated competence in the organization and preparation of data for downstream analysis as well as deployment of data analytics models.
Design strategies for enterprise databases, data warehouse systems, and multidimensional networks. Set standards for database operations, programming, query processes, and security. Model, design, and construct large relational databases or data warehouses. Create and optimize data models for warehouse infrastructure and workflow. Integrate new systems with existing warehouse structure and refine system performance and functionality.
Analyze the relationships between data elements.
Analyze data to identify trends and relationships.
Write complex queries for data analysis, data manipulation, and data validation.
Create data architectures, including databases, and large-scale processing systems.
Evaluate data quality and quantity for application, service, or data store usage.
Design data storage solutions for specific data types.
Articulate how various data structures will affect a solution.
Explain the basics of database systems and how to use them.
Explore data using patterns for exploratory data analysis.
Identify relationships between events and their associated probabilities.
Explain the core concepts of relational databases.
Create a script that contains documentation within the script.
Explore summary statistics and the basic shape of data.
Assess business requirements and priorities to determine needed changes to technology.
Create unit tests embedded within software projects.
Use statistical methods to analyze data.
Use visualizations to explore and analyze data.
Wrangle data relevant to the task being performed.
Write Text To Accompany Data Visualizations
Write clear and concise text to accompany data visualizations.
## Credential Detail Recipients of WGU’s Data Operations Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Data Management - The learner recommends an appropriate data architecture. - The learner examines the data available for analysis to determine their dimension, quality, relations, and limitations. - The learner constructs a logical data model. - The learner implements physical data models by incorporating required data. - The learner performs database queries to answer a business question. - The learner uses appropriate data manipulation language statements to manage data. ### Data Preparation and Exploration - The learner profiles the data to gain critical insights. - The learner interprets probability, descriptive and inferential statistics and visualization. - The learner wrangles data to ensure accuracy, format, and integrity relevant to the task being performed. ### Deployment - The learner analyzes a business case to determine the requirements necessary for deployment. - The learner implements a data product pipeline to address organizational needs. - The learner implements a function to call and receive information between multiple systems for deployment. - The learner deploys a data product based on project requirements. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Created a design document recommending an appropriate data architecture and constructing logical and physical data models for their solution. - Analyzed a business case to determine the objectives, requirements, and constraints for a deployment model. - Analyzed selected data sets and described an organizational question or decision that could be addressed using the selected data set. - Demonstrated ordinal, label, and one-hot encoding methods; and wrangled a transactional data set. - Wrote code to manage interactions between multiple systems, such as developing Python or R scripts for REST API creation. - Recommended an appropriate data architecture, relational or non-relational database, and performed database queries for each using data manipulation language (DML) statements or equivalent for non-relational. - Implemented a proof-of-concept data pipleline and explained what modifications would be necessary to address business constraints and requirements in a given scenario. - Produced and interpreted descriptive statistics, including measures of central tendency, standard deviation, and shape of a selected data set. Produced and interpreted a Market Basket Analysis on a transactional data set. - Deployed a data product based on business requirements and planned how to monitor the deployment's performance over time.
WGU Certificate: Data Analytics Professional
WGU Certificate: Data Analytics Professional badge image
Recipients of the Data Analytics Professional certificate from Western Governors University have built and demonstrated competence in typical data analytics workflows, data mining approaches using statistics, and communication of data insights to drive organizational decision-making.
O*Net OnLine by U.S. Department of Labor Code
Adjust expectations and actions based on different cultural settings.
Demonstrate analytical thinking when communicating recommendations from data sets.
Assess the needs of technical communication audiences.
Choose Appropriate Data Visualization Techniques
Choose appropriate data visualization techniques for data storytelling.
Describe The Target Audience Of A Communication
Evaluate potential ethical risks and conflicts of interest.
Identify Different Methods of Data Analysis
Identify The Audience For The Data Story
Analyze the impact on, and risk to, essential business functions or information systems to identify business requirements.
Distinguish between regression, classification, clustering, and dimensionality reduction.
Evaluate the model, using the model to make predictions based on the data being analyzed.
Phases of Data Analytics Product Lifecycle
Apply the phases of the data analytics life cycle.
Use Data Storytelling To Persuade An Audience
Use Data To Create Compelling And Persuasive Narratives
Use storytelling techniques to influence, inform, or motivate a target audience.
Visualize data to communicate key information.
## Credential Detail Recipients of WGU’s Data Analytics Professional Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### The Data Analytics Journey - The learner applies the data analytics life cycle to real world business scenarios. - The learner proposes a data analytics plan to solve a business problem. - The learner differentiates the variety of careers and roles related to the broad field of data analytics. - The learner identifies potential career goals based on foundational knowledge of self and career pathways. ### Statistical Data Mining - The learner performs linear and logistic regressions to make recommendations based on the results. - The learner performs principal component analysis to make recommendations based on the results. ### Data Storytelling for Diverse Audiences - The learner demonstrates how interpersonal skills are applied to effectively communicate. - The learner conducts an audience analysis. - The learner communicates data insights to technical and nontechnical audiences. - The learner creates data representations to offer insight into an organizational problem. - The learner designs interactive dashboards to support executive decision-making. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyzed different career paths in data analytics field and created a career plan. - Applied a deterministic linear approach to dimensional reduction to perform a principal component analysis to solve a business scenario. - Applied a supervised learning approach to perform a linear regression to solve a business scenario. - Created a multimedia presentation including dashboards to communicate key results of data analysis and reflected upon their use of audience analysis, design for universal access, and elements of effective storytelling in the creation process. - Described the phases of the Data Analytics Lifecycle and evaluated their level of expertise with each. - Identified their career strengths and academic interests to reflect on their personal career goals. - Recommended a data analytics tool or technique for an organization, explaining their decision-making process, identifying potential risks, and highlighting ethical considerations.
WGU Specialization: Data Science Professional
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Recipients of the Data Science Professional specialization have built and demonstrated competence in machine learning, advanced analytics techniques including neural networks and natural language processing, and numerical optimization used to address business needs.
Algorithm-Based Machine Learning Model Training
Train an algorithm-based machine learning model.
Apply a logical reasoning process to a situation or problem to arrive at an outcome.
Articulate ethical guidelines and considerations regarding artificial intelligence to stakeholders.
Apply models and algorithms for solving new and unique business problems.
Explain complex mathematical models and algorithms.
Train a deep learning model to classify an image.
Determine The Most Appropriate Data Model For A Given Problem
Apply linear algebra and calculus concepts.
Use machine learning libraries and frameworks.
Apply mathematical concepts to a model to solve a problem.
Adjust the model based on previous results.
Optimize model performance using hyperparameter tuning techniques.
Natural Language Data Solutions Development
Develop solutions to process natural language data.
Select the optimal solution for a problem.
Apply the appropriate predictive model based on assumptions and population parameters for the data.
Testing, Validation, and Training Set Creation
Create data sets for testing, validation, and training for a given machine learning scenario.
Use optimization methods for data analysis.
Use time series analysis methods for data analysis.
Utilize machine learning techniques to optimize processes.
## Credential Detail Recipients of WGU’s Data Science Professional Specialization have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Machine Learning - The learner recommends a supervised machine learning model based on a comparison of model performance given a business problem. - The learner recommends a unsupervised machine learning model based on a comparison of model performance given a business problem. - The learner applies time series models in generating forecasts. ### Advanced Analytics - The learner applies neural networks to solve a business problem. - The learner applies natural language processing to solve a business problem. ### Optimization - The learner analyzes a business case to recommend a particular optimization approach. - The learner identifies the objective function and constraints for an optimization problem. - The learner solves an optimization problem programmatically. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyzed possible approaches to an optimization problem, justified their selected solution, and assessed the risks and limitations of their choice. - Coded a solution to an optimization problem, invoking a solver in their code, and analyzed their solution and its output. - Designed a computer vision analysis project using neural network models and natural language processing techniques, prepared the data, performed the analysis, and discussed the process and results. - Leveraged neural network models to analyze text-based sentiment tracking data or to incorporate text to caption or describe images, audio, or video data; and discussed the process, results, and ethical considerations of their work. - Proposed a data mining project using a time series modeling technique, justified their approach, prepared the data, performed the analysis, and reported the results and implications. - Proposed a data mining project using k-means or hierarchical techniques, justified their approach, prepared the data, performed the analysis, and discussed the results and implications. - Proposed a data mining project using k-nearest neighbor (KNN) or Naive Bayes methods, justified their approach, prepared the data, performed the analysis, and presented the results and implications. - Recommended an optimization approach to solve a business scenario.
WGU Specialization: Data Engineering Professional
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Recipients of the Data Engineering Professional specialization from Western Governors University have built and demonstrated competence in the design, development, and evaluation of data pipelines to acquire, transform, and store data in scalable environments for downstream analysis.
Describe the differences between cloud services categories.
Cloud Computing Architectures Differences
Describe the differences between public, private, and hybrid cloud computing architectures.
Design databases to support business applications, ensuring system scalability, security, performance, and reliability for data architecture.
Design Relational Conceptual Data Models
Design conceptual data models that define the broad structure of data elements and their relationships.
Craft the content of communications (e.g., translate technical jargon) through an understanding of the audience.
Create a diagram of the steps required in a process.
Assist in the creation of business strategy and the presentation of information, models, frameworks, and tools of strategic thinking to effectively implement the strategy.
Align the interests and workflows of various groups related to customer satisfaction, organizational change, and quantifiable metrics.
Develop a plan to implement a creative solution.
Business Requirements Translation to Technical Requirements
Translate business requirements into technical requirements.
Incorporate data cleansing tasks within extract, transform, load (ETL) pipelines.
Implement new technology for resolving business challenges.
Troubleshoot issues with integrated systems.
Implement strategies for the continuous improvement of systems.
Business Operations Opportunities Identification
Identify opportunities for business operations improvement.
Identify methods for measuring the effectiveness of implemented solutions.
Ensure business requirements are met related to customer satisfaction, organizational change, and quantifiable metrics.
Promote the benefits of implementing big data strategies for specific data sets.
Develop data visualization models that map big data to graphical elements.
Implement technologies for data analysis.
Implement system architectures that meet requirements and adhere to industry standards.
Conduct analytics on large datasets using MapReduce approaches.
## Credential Detail Recipients of WGU’s Data Engineering Specialization have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Cloud Data Systems - The learner explains the advantage of using a cloud data solution. - The learner recommends a cloud data storage structure to address organizational requirements. - The learner implements a cloud data storage structure to address organizational requirements. ### Data Processing - The learner recommends a data processing solution that includes a data flow diagram and a process flow diagram. - The learner implements a process that extracts, transforms, and loads data for use. - The learner creates a plan for continuous monitoring of data processing pipelines. ### Data Analytics at Scale - The learner explains the advantage of using a big data analytics solution. - The learner proposes a large-scale data analytics solution to meet a business need. - The learner implements a big data architecture to demonstrate the solution to the business problem. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Recommended a cloud-based business solution based on an analysis of functional and non-functional requirements. - Documented proposed cloud storage solution for an organization based on the organization's requirements. - Designed and built a sandbox environment to demonstrate proposed cloud storage solution. - Recommended a comprehensive data flow solution for an organization that optimally integrates with the organization's existing systems and processes. - Extracted data from provided data sources and transformed it to meet business and analytical requirements before loading it into a designated data repository. - Developed a comprehensive plan for continuous monitoring of data systems to ensure the integrity, reliability, and efficiency of the data processing system. - Proposed a big data architecture solution to address a business need and created a presentation to communicate the proposal to appropriate stakeholders. - Demonstrated how to implement a data architecture solution in a sandbox environment.
WGU Specialization: Decision Process Engineering Professional
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Recipients of the Decision Process Engineering Professional specialization from Western Governors University have built and demonstrated competence in the design and development of project plans, business process re-engineering maps, and decision intelligence workflows to integrate analytics within an existing business context.
Create a diagram to represent data, relationships, or abstract ideas.
Implement actions to resolve issues and address project risks.
Create analytical models for a company to support decision making processes.
Analyze external and internal factors that impact projects.
Break down a problem into smaller, more manageable parts.
Generate new ideas, relationships, systems, or products to improve business functions.
Analyze business operations and identify opportunities for improvement.
Analyze business processes using various methods, such as gap analysis or plan-do-check-act (PDCA).
Conduct a current state and requirements analysis for an organization.
Modify schedules for deliverables based on changes in work flows, human resource requirements, customer demands, schedule, and project budget.
Ensure teams deliver products on time and within a project's scope.
Explanation of Cognitive Psychology Principles
Explain principles of cognitive psychology.
Perform financial analysis to influence procurement decisions and the management of purchasing budgets.
Inform business decisions with cost-benefit analysis, organizational metrics, and key performance indicators (KPIs).
Lead meetings to align team members' interactions to efforts and work tasks.
Apply theories of motivation to understand behavior.
Perform quality reviews and performance analysis of the project.
Analyze process maps to identify opportunities for process improvements.
Create a process to manage procurement processes.
Facilitate communication between multiple project parties.
Analyze cost projections for projects in progress.
Estimate the time needed to complete a project.
Project Management Approaches Application
Apply familiar project management approaches to a highly structured range of contexts and situations.
Identify elements of project management such as life cycle stages and assigned tasks.
Modify schedules for deliverables based on project change.
Establish project work-flows and assigns work tasks.
Quantify the risks and uncertainties associated with a decision.
Apply theories of social psychology to explain group behavior.
Stakeholder Project Requirements Collaboration
Collaborate with stakeholders to define project requirements, scope, and budget.
Apply utility maximization in business decision support.
Utilize function-based equations to develop solutions to problems.
Evaluate the value proposition of a product or service.
## Credential Detail Recipients of WGU’s Decision Process Engineering Professional Specialization have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Project Management - The learner explains the core concepts that make up the Project Management Institute framework and life cycle and the environment in which projects operate. - The learner describes the artifacts, inputs, outputs, and processes associated with project procurement management. - The learner describes the artifacts, inputs, outputs, and processes associated with project stakeholder management. - The learner describes the purpose, activities, and interrelationships of the five project management process groups. - The learner examines the competencies, experience, and skills necessary to effectively manage a project. - The learner describes the artifacts, inputs, outputs, and processes associated with project integration management. - The learner solves problems using the artifacts, inputs, outputs, and processes associated with the project scope, time, and cost management. - The learner describes the artifacts, inputs, outputs, and processes associated with project quality management. - The learner describes the artifacts, inputs, outputs, and processes associated with project resource management. - The learner describes the artifacts, inputs, outputs, and processes associated with project communication management. - The learner solves problems using the artifacts, inputs, outputs, and processes associated with project risk management. ### Business Process Engineering - The learner analyzes a business process. - The learner evaluates opportunities to implement process improvement methodologies to address a business need. - The learner proposes a process improvement solution to address a business need. - The learner plans for implementation of process improvements to address a business need. ### Decision Intelligence - The learner evaluates psychological frameworks of decision making. - The learner applies theoretical frameworks of decision theory to address a business need. - The learner frames a problem in terms of a decision to be made. - The learner applies utility functions to solve utility and value problems. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyzed a case study and proposed a decision intelligence workflow (DIW) and prepared presentations for executives to approve the proposal and managers to implement it. - Created a business case, communications management plan, stakeholder management plan, and project charter summary to initiate a project. - Created a business case, communications management plan, stakeholder management plan, and project charter summary to initiate a project; and reflected upon the process of managing the project. - Created a business case, communications management plan, stakeholder management plan, and project charter summary to initiate a project; defined the scope of work for a project; and reflected upon the process of managing the project. - Created a comprehensive process improvement plan demonstrating an analysis of the current situation and its stakeholders, identifying opportunities for improvement, and including key performance indicators to measure the results of the proposed improvements. - Defined the scope of work for a project, including the methodology, project scope, Work Breakdown Structure (WBS), and all aspects of managing the project, such as resource management, cost management, risk register, budget, and procurement plan. - Explained various aspects of managing the project (the change management process, the quality management plan, closing activities) and reflected on a hypothetical ethical dilemma related to the project.
WGU Certificate: Health Science Foundations
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Recipients of the Health Science Foundations certificate from Western Governors University have built and demonstrated competence in communication, analytical skills, and problem solving.
Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system. Classify medical and healthcare concepts, including diagnosis, procedures, medical services, and equipment, into the healthcare industry's numerical coding system. Includes medical coders.
Communicate in a manner that details performance and recommends actions.
Apply principles of forces and motion to an example.
Apply public health terminology accurately.
Apply scientific methods to problem solving.
Write text in the appropriate language and tone of voice for the intended audience.
Develop awareness of how one's language and behaviors may be perceived by members of a different cultural community.
Communicate In Person or Electronically Professionally
Communicate in person or electronically in a professional manner.
Communicate Strengths, Weaknesses, Opportunities, and Threats (SWOT)
Determine strengths, weaknesses, threats, and opportunities in written communications.
Compose texts that use appropriate expository structure such as cause and effect, problem and solution, or sequence.
Understand the connections within complex systems that contribute to cause and effect in decision making.
Demonstrate Understanding for Marginalized Individuals
Demonstrate understanding of marginalized individuals' diverse experiences.
Describe the properties of matter and the process of matter cycling.
Use understanding of energy to describe a physical phenomenon.
Describe different factors that impact public health.
Describe key principles of public health.
Describe the core functions and essential services of public health.
Describe the composition of matter in terms of molecules and their interactions.
Describe the Organization of the Universe
Describe the organization of the universe from the subatomic to the universe level.
Determine the arithmetic operations needed to calculate basic math equations.
Determine the correct coefficients for a chemical equation.
Develop flexible strategies for creating, revising, editing, and proofreading written texts.
Differentiate Core Public Health Functions
Differentiate between the core functions of public health.
Evaluate strategies for public health and minimizing the impact of disease.
Explain the flow of energy in the universe.
Explain How Scientific Knowledge Changes
Explain how scientific knowledge is created and how it changes over time.
Explain how the structure of molecules affects their behavior.
Explain System Connections and Properties
Explain connections and properties that exist between subsystems in a complex system.
Explain the Affect of Orbitals on the Formation of Chemical Bonds
Explain how electron orbitals dictate the formation of those chemical bonds.
Explain how the composition of a substance dictates its properties.
Explain the Relationship Between Atom Structure and Substance Properties
Explain the relationship between the electronic structure of atoms and the properties of various substances.
Factors Affecting Psychological Well-being
Identify factors affecting psychological well-being.
Identify factual evidence to establish a basis for forming a judgment.
Health Psychology Theories Explaining Behavior
Apply theories of health psychology to explain behavior.
Healthcare Access Barriers Identification
Identify how social, socioeconomic, and physical barriers impact health and healthcare access.
Identification of Strengths and Weaknesses of Solutions
Identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems using logic and reasoning.
Identify a Balanced and Unbalanced Chemical Equation
Identify when a chemical equation is balanced or unbalanced.
Identify Factors That Influence Complex Problems
Identify factors that influence difficult or complex problems or issues.
Identify Health Information Promotion Strategies
Identify communication strategies to promote health information with the population.
Identify factors that influence a problem.
Identify the structure of a public health organization.
Explain the influence of culture on individual perspectives.
Normal Physiological Function Identification
Identify normal physiological functions of living organisms and their parts.
Organize writing in a logical and coherent manner.
Predict Effects of Human Actions on the Environment
Predict effects of human actions to the environment.
Establish a clear definition for a problem being solved.
Implement problem-solving skills that promote critical thinking.
Properties of Matter and Process of Matter Cycling
Understand properties of matter and process of matter cycling.
Provide Action Performance Needs Information
Provide detail-oriented information on how and why an action needs to be performed.
Public Health Disease Prevention Strategy
Identify strategies for disease prevention.
Identify essential public health services.
Recognize inequities and unjust practices.
Reflect On One's Experiences To Gain Insight
Reflect on one's experiences to gain insight into personal growth and development.
Articulate research questions as hypotheses that can be tested.
Role of Cause and Effect in Decision Making
Explain the role of cause and effect in human interactions and decision making.
Analyze the impact of the dynamics of social, socioeconomic, and physical factors across diverse environments on health and healthcare access.
Evaluate solutions for a problem to determine the best solution.
Specific, Measurable, Achievable, Relevant, Time-Bound (SMART) Goals Creation
Create personal specific, measurable, achievable, relevant, and time-bound (SMART) goals and a plan for measuring progress toward goal attainment.
Demonstrate an understanding that one can develop and improve skills over time through thoughts, behaviors, and language.
Use professional judgment consistent with ethical dimensions of professional contexts.
Use Scientific Knowledge to Evaluate Claims
Use scientific knowledge to evaluate the validity of a claim.
Use the Periodic Table to Determine Number of Protons
Use the periodic table to determine the number of protons in an atom of each element.
Use the Periodic Table to Predict Element Properties
Use the periodic table to predict the properties of various elements.
Utilize A Range Of Persuasive Techniques
Utilize a range of persuasive techniques to support arguments.
## Credential Detail Recipients of WGU’s Health Science Foundations Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Health Psychology - The learner creates a definition of health drawn from community and empirical sources. - The learner applies a framework to assess factors impacting individual well-being. - The learner applies principles of health psychology to a behavior change project. ### Foundations of Public Health - The learner identifies the history and role of public health. - The learner identifies the basic principles of public health. - The learner identifies general strategies that public health specialists recommend to promote health, longevity, and disease prevention. ### Health Equity and Social Determinants of Health - The learner explains the social determinants of health that contribute to health disparities. - The learner analyzes how social determinants of health impact health outcomes of a population. - The learner analyzes strategies to improve health equity for a population. ### Introduction to Psychology - The learner explains the foundations of psychology. - The learner explains the biological perspectives of psychology. - The learner explains the theories of learning and memory. - The learner explains the concepts of personality development and social psychology. - The learner identifies psychological disorders and treatment methods. ### Composition: Writing with a Strategy - The learner writes with purpose for a given context and target audience. - The learner incorporates writing strategies and techniques for written communication. - The learner constructs a written document with correct format, style, structure, and grammar. - The learner formulates a strategy for editing and revising written text. - The learner composes constructive feedback of written texts. ### Integrated Physical Sciences - The learner describes the nature and process of science. - The learner examines applications of physics including fundamental concepts such as forces, motion, energy, and waves. - The learner examines applications of key chemistry concepts including the structure of matter and the behavior and conservation of matter in chemical reactions. - The learner describes the underlying organization, interactions, and processes within the Earth system including the Earth's structure and atmosphere, and Earth's interactions within the solar system. ### Introduction to Chemistry - The learner calculates quantities associated with a balanced chemical equation. - The learner records measured numbers following scientific standards. - The learner describes the arrangement of the periodic table and the electronic structure of atoms. - The learner explains how chemical bonds are formed. - The learner estimates the quantitative properties of solutions and gases. - The learner describes the behavior of acids, bases, and gases. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Identified suitable written formulas to convey information effectively for varying audiences. - Created purposeful constructive feedback for written communications. - Articulated how social determinants of health affect health outcomes in different populations. - Proficiently developed approaches to apply community-based strategies in various educational settings. - Articulated the importance of social, socioeconomic, and physical barriers that impact health and healthcare access. - Developed SMART goals to address healthy behavioral change plans through thoughts, behaviors, and language.
WGU Certificate: Transformative Technology for Inclusive P-12 Classrooms
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Recipients of the Transformative Technology for Inclusive P-12 Classrooms certificate from Western Governors University have built and demonstrated competence in the use of technology to support online, blended, and in-person learning, enhance teacher productivity, and create digital learning experiences while applying and analyzing ethical theories and frameworks to address technology and privacy issues.
Elementary School Teachers, Except Special Education
Teach academic and social skills to students at the elementary school level.
Kindergarten Teachers, Except Special Education
Teach academic and social skills to kindergarten students.
Special Education Teachers, Middle School
Teach academic, social, and life skills to middle school students with learning, emotional, or physical disabilities. Includes teachers who specialize and work with students who are blind or have visual impairments; students who are deaf or have hearing impairments; and students with intellectual disabilities
Special Education Teachers, Secondary School
Teach academic, social, and life skills to secondary school students with learning, emotional, or physical disabilities. Includes teachers who specialize and work with students who are blind or have visual impairments; students who are deaf or have hearing impairments; and students with intellectual disabilities.
Secondary School Teachers, Except Special and Career/Technical Education
Teach one or more subjects to students at the secondary school level.
Middle School Teachers, Except Special and Career/Technical Education
Teach one or more subjects to students at the middle, intermediate, or junior high school level.
Special Education Teachers, Kindergarten
Teach academic, social, and life skills to kindergarten students with learning, emotional, or physical disabilities. Includes teachers who specialize and work with students who are blind or have visual impairments; students who are deaf or have hearing impairments; and students with intellectual disabilities.
Special Education Teachers, Elementary School
Teach academic, social, and life skills to elementary school students with learning, emotional, or physical disabilities. Includes teachers who specialize and work with students who are blind or have visual impairments; students who are deaf or have hearing impairments; and students with intellectual disabilities.
Analyze Ethical Implications of Technology
Analyze the ethical implications of new technologies.
Apply ethical concepts to complex situations.
Describe how different types of human behavior affect society.
Classroom Technological Resources Implementation
Implement technological resources in the classroom that align with the school, district, and state policies.
Convey ideas using written communication techniques.
Identify technologies that facilitate the delivery of educational instruction.
Communicate with others regarding ethical issues affecting patient care.
Identify potential risks in a given situation.
Integrate technology into lesson plans to support instruction and assessment for learners.
Promote student engagement through active learning.
Select technologies that align with learning goals.
Develop a lesson that engages students in a range of learning skills and technology tools in which the student will access, interpret, and apply knowledge.
Integrate technology tools that support learner interaction with content in online learning environments.
Use technology to improve productivity and efficiency.
Adjust instructional plans in relation to short- and long-range goals.
Adjust lesson plans based on needs in the learning environment.
Select appropriate technology applications to meet specific needs.
Support learner-to-learner interaction in online learning environments through the use of strategies or tools.
## Credential Detail Recipients of WGU’s Transformative Technology for Inclusive P-12 Classrooms Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Technology for Instruction and Online Pedagogy - The learner plans instruction focused on building students' digital literacy skills. - The learner applies instructional technologies to facilitate mastery of standards and objectives for all learners. - The learner implements technology solutions to support teacher productivity. - The learner applies online pedagogy to facilitate student learning experiences. - The learner adapts instruction to meet student needs in a blended environment. ### Technology and Ethics: A Look at Emerging Trends and Society - The learner describes ethical decision-making frameworks as applied to technology. - The learner applies ethical concepts to emerging technology as it relates to society. - The learner analyzes privacy ethics and identity as related to emerging technologies. - The learner evaluates a contemporary technological case study using multiple ethical theories and frameworks to provide an ethical analysis. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Plan a lesson on digital literacy skills for in-person and online educational settings. - Implement solutions that address teacher productivity challenges. - Adapt instructional activities, materials, and technologies for a blended learning environment. - Research theories for informed decisions about ethical technology use. - Evaluate technologies for ethical implications, such as privacy. - Propose strategies for ethical technology use.
WGU Certificate: Innovative Technology for Inclusive P-12 Classrooms
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Recipients of the Innovative Technology for Inclusive P-12 Classrooms certificate from Western Governors University have built and demonstrated competence in the use of technology to support online and in-person learning, enhance teacher productivity, and create digital learning experiences while applying ethical frameworks to address technology and privacy issues.
Apply technologies in appropriate, safe, legal, ethical, and effective ways.
## Credential Detail Recipients of WGU’s Innovative Technology for Inclusive P-12 Classrooms Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Instructional Technology and Online Pedagogy - The learner plans instruction focused on building students' digital literacy skills. - The learner applies instructional technologies to facilitate mastery of standards and objectives for all learners. - The learner implements technology solutions to support teacher productivity. - The learner applies online pedagogy to facilitate student learning experiences. ### Technology and Ethics: Emerging Trends and Society - The learner describes ethical decision-making frameworks as applied to technology. - The learner applies ethical concepts to emerging technology as it relates to society. - The learner analyzes privacy ethics and identity as related to emerging technologies. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Plan a lesson on digital literacy skills for in-person and online educational settings. - Implement solutions that address teacher productivity challenges. - Evaluate technologies for ethical implications, such as privacy. - Propose strategies for ethical technology use.
WGU Certificate: AI Optimization Developer
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Recipients of the AI Optimization Developer certificate from Western Governors University have built and demonstrated competence in identifying, designing, implementing, testing, and optimizing AI-driven solutions in real-world applications, emphasizing techniques in data processing, model refinement, and algorithmic optimization to solve complex challenges.
Computer and Information Research Scientists
Conduct research into fundamental computer and information science as theorists, designers, or inventors. Develop solutions to problems in the field of computer hardware and software.
Interpret AI-generated data and draw insights.
Compare between different AI types, their applications, and limitations.
Create applications in alignment with business requirements.
Evaluate different types of applications for client requirements.
Artificial Intelligence (AI) Systems Functionality
Ensure Artificial Intelligence (AI) systems function optimally and efficiently to achieve their intended purpose.
Complex Mathematical Models and Algorithms in AI Application
Apply complex mathematical models and algorithms within artificial intelligence (AI) contexts
Analyze the purpose of a component and how it relates to other components to accomplish the main function of a system.
Data Cleaning and Outlier Removal for Quality Training Data
Eliminate irrelevant data points, outliers, or inconsistencies that may hinder the quality of training data for AI models.
Develop Data-driven Models and Algorithms
Develop Predictive Models To Forecast Outcomes
Evaluate AI solutions, their potential impacts, and limitations.
Explain How Artificial Intelligence Systems Are Designed
Explain how artificial intelligence systems are designed and how they work.
Identify Different Types Of Artificial Intelligence
Identify Key Concepts In Artificial Intelligence
Identify Data Types And Structures Used In Programming
Identify the different data types and structures used in programming.
Develop detailed timelines for project implementation.
Integrate Artificial Intelligence Into Existing Systems
Machine Learning Techniques for Predictive Model Building
Apply machine learning techniques to build predictive models for data analysis.
Make predictions based on data analysis.
Determine delivery milestones in a project timeline.
Optimizing AI Algorithms for Enhanced Performance
Optimize artificial intelligence algorithms for enhanced performance.
Parameter Optimization for AI Model Performance
Optimize AI model performance by adjusting parameters.
Modify a system to serve new purposes or improve workflow.
Validating Training Data Sources for Reliable AI Model Training
Ensure reliable data for AI model training by validating the credibility of training data sources.
## Credential Detail Recipients of WGU’s AI Optimization Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to AI for Computer Scientists - The learner describes types of artificial intelligence for decision-making in real-world applications. - The learner identifies the difference between reasoning and knowledge through a step-by-step representation in AI. - The learner identifies suitable data sources and explains the techniques of data collection, data wrangling, and data cleaning to implement the AI/ML data model. ### AI Optimization for Computer Scientists - The learner implements and tests Artificial Intelligence solutions. - The learner optimizes the Artificial Intelligence solution. - The learner creates assumptions and interpretations of data to assist in the future prediction of data. - The learner adapts the AI-optimized solution for additional applications. ### Advanced AI & Machine Learning - The learner describes which type of analytic method will be used to meet a defined project’s purpose and goals. - The learner creates a design and development plan of an ML/AI project. - The learner designs and develops a fully functional ML/AI product that addresses the needs of a business problem or organizational need. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze datasets to uncover patterns, trends, and correlations, providing actionable insights for informed decision-making and future predictions. - Design, develop, and deploy AI/ML solutions that address business problems, documenting and pushing final products to GitLab. - Research, implement, and evaluate AI/ML models using performance metrics to ensure their effectiveness in solving real-world business challenges. - Adapt AI solutions for new use cases or industries, outlining strategies and requirements while ensuring scalability and relevance across different domains.
Recipients of the Back-End Developer certificate from Western Governors University have built and demonstrated competence in back-end software skills in Object-Oriented Programming (OOP), Java programming, structured query language (SQL), database management, software design patterns, and Spring Framework.
Create ad hoc structured query language (SQL) queries and commands.
## Credential Detail Recipients of WGU’s Back-End Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Data Management - Foundations - The learner explains attributes of databases, database tables, and structured and associated query language (SQL) commands. - The learner determines how to run queries for creation and manipulation of data in relational databases. - The learner defines primary and foreign keys in data normalization. ### Data Management - Applications - The learner recommends databases and database management systems to meet organizational needs. - The learner queries database tables and views with SQL code. - The learner creates DML statements that insert, update, and delete data in data tables. - The learner implements joins and aggregate functions in SQL queries. ### Java Fundamentals - The learner creates object-oriented programs. - The learner creates methods in Java. ### Java Frameworks - The learner implements user interfaces. - The learner implements object-oriented programming frameworks. ### Back-End Programming - The learner develops object-oriented applications that can be integrated with relational databases. - The learner writes code for object-oriented applications using Spring framework. - The learner implements design patterns for object-oriented applications. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develop and implement data-processing applications using Object-Oriented Programming (OOP) principles. - Create object-oriented programs with Java. - Implement and manage relational databases using SQL, including database administration, joins, aggregate functions, and data manipulation. - Design and implement solutions using the Spring Framework, focusing on data access and model-view-control components to optimize Java applications.
WGU Certificate: Java Developer badge image
Recipients of the Java Developer certificate from Western Governors University have built and demonstrated competence in developing robust, scalable applications with Java, using object-oriented programming, data structures, APIs, and software engineering best practices, building and optimizing Java-based solutions for various industries.
Container Principles Orchestration Description
Describe the principles of container orchestration.
Describe the principles of containerizations.
## Credential Detail Recipients of WGU’s Java Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Java Fundamentals - The learner creates object-oriented programs. - The learner creates methods in Java. ### Java Frameworks - The learner implements user interfaces. - The learner implements object-oriented programming frameworks. ### Advanced Java - The learner writes multithreaded, object-oriented code using Java frameworks​. - The learner determines how to deploy software applications using cloud services. ### Back-End Programming - The learner develops object-oriented applications that can be integrated with relational databases. - The learner writes code for object-oriented applications using Spring framework. - The learner implements design patterns for object-oriented applications. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develop a Java Spring back-end for an application using object-oriented programming, perform unit testing on a SQL database, and integrate with an Angular front-end. - Modify an object-oriented scheduling application to support multithreading, save updates to a database, and deploy the solution to the cloud. - Develop Java programs that implement methods, pass arguments, manipulate object fields, use inheritance, and use various data structures to accomplish specific tasks. - Modify a Java-based Spring application and HTML user interface using object-oriented design principles to meet specific customer needs, following a UML class diagram. - Create Java programs that handle formatted output, mathematical operations, user input, decision-control structures, string manipulation, and one-dimensional array processing.
Algorithm Optimization for IT Efficiency
Implement AI algorithms to optimize algorithms and data structures for improved computational efficiency in IT contexts.
Artificial Intelligence (AI) Agorithms Application
Apply various Artificial Intelligence (AI) algorithms in practical scenarios.
Machine Learning Algorithms for AI Solutions Analysis
Analyze various machine learning algorithms for artificial intelligence (AI) solutions
Normalize data relevant to the task being performed.
Specialized Artificial Intelligence (AI) Hardware
Differentiate the role of GPUs, TPUs, and other specialized hardware in Artificial Intelligence (AI).
## Credential Detail Recipients of WGU’s AI Optimization Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to AI for Computer Scientists - The learner describes types of artificial intelligence for decision-making in real-world applications. - The learner identifies the difference between reasoning and knowledge through a step-by-step representation in AI. - The learner identifies suitable data sources and explains the techniques of data collection, data wrangling, and data cleaning to implement the AI/ML data model. ### AI Optimization for Computer Scientists - The learner implements and tests AI solutions. - The learner optimizes the AI solution. - The learner creates assumptions and interpretations of data to assist in the future prediction of data. - The learner adapts the AI-optimized solution for additional applications. ### Artificial Intelligence and Machine Learning Foundations - The learner analyzes artificial intelligence and machine learning capabilities. - The learner prepares data for use in machine learning. - The learner applies artificial intelligence and machine learning algorithms to solve diverse real-world problems. - The learner optimizes artificial intelligence systems for enhanced performance and efficiency. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Analyze datasets to uncover patterns, trends, and correlations, providing actionable insights for informed decision-making and future predictions. - Design, develop, and deploy AI/ML solutions that address business problems, documenting and pushing final products to GitLab. - Research, implement, and evaluate AI/ML models using performance metrics to ensure their effectiveness in solving real-world business challenges. - Adapt AI solutions for new use cases or industries, outlining strategies and requirements while ensuring scalability and relevance across different domains.
Acquire data in a forensic manner necessary for covering the scope of the threat assessment.
Articulate complex ideas and information, pointing out connections and relationships.
Computer Information Resources Development
Develop computer information resources for data security.
Describe data security issues and how to protect data.
Information Security Policies Communication
Communicate information security policies, standards, procedures, and guidelines.
Information Security Processes Description
Describe information security processes and resources, including people and technologies, in alignment with the organization's business goals and methods for applying them.
Latest Cyber-Security Threats Description
Describe the latest cyber-security threats affecting the industry.
Configure operating systems from the command line utility.
Organizational Security Documentation Explanation
Explain the importance of policies, plans, and procedures related to organizational security.
Report findings from security analytics.
Analyze the security of software components.
Identify the components of a systems architecture.
## Credential Detail Recipients of WGU’s Network and Cyber Defense Foundations Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Introduction to IT - The learner explains different computer hardware and networking technologies and their developments. - The learner describes fundamental data management functions in databases. - The learner identifies components of software and its relation to operating systems. - The learner identifies computer hardware components. - The learner describes the structure, function, and security associated with networks. - The learner describes the basics of programming languages in software development. - The learner describes the role of the IT department in IT infrastructure management, disaster recovery, and business continuity processes. - The learner evaluates ethical concerns in information technology. ### Scripting and Programming - Foundations - The learner identifies scripts for computer program requirements. - The learner uses fundamental programming elements as part of common computer programming tasks. - The learner explains the logic and outcome of simple algorithms. ### Linux Foundations - The learner identifies the fundamentals of open-source software. - The learner develops resources for data access and security. ### Network and Security - Foundations - The learner identifies basic network systems and concepts related to networking technologies. - The learner applies network security concepts for business continuity, data access, and confidentiality. - The learner identifies solutions for compliance with security guidance. ### Fundamentals of Information Security - The learner identifies the threats, principles, standards, and industry best practices related to data security. - The learner identifies the threats, principles, standards, and industry best practices related to software and component security. - The learner identifies the threats, principles, standards, and industry best practices related to connection and system security. - The learner explains how human, organizational, and societal factors impact cybersecurity. ### Digital Forensics in Cybersecurity - The learner identifies laws, rules, standards, policies, and best practices related to digital forensics. - The learner analyzes gathered evidence with forensic tools in alignment with investigation processes. - The learner collects forensic evidence from deleted files and artifacts - The learner creates incident reports communicating the conclusions of a forensic investigation to organizational stakeholders. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Collects and analyzes digital evidence using digital forensic tools, best practices, standards, and organizational policies. - Creates an incident report as part of an incident response plan.
Recipients of the AWS Cloud Security certificate from Western Governors University have built and demonstrated competence in cloud architecture, development, and the security of cloud data and workloads, specifically aligned with Amazon Web Services.
Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning, including analysis of capacity needs for network infrastructures. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Advanced Security Technology Implementation
Implement advanced security technologies and tools to detect and prevent data loss and exposure.
Identify opportunities for automation for tools.
Cloud Performance Optimization Practices Identification
Identify cloud performance optimization practices.
Optimize computing resources through artificial intelligence.
Define security policies and procedures for securing an application throughout the development life cycle.
Create a contingency plan that outlines the control measures used for implementing a disaster recovery plan.
Design identity and access policies that meet security requirements.
Implement tools that perform specific automation operations.
Design a management audit to assess and compare organizational practices against official goals, objectives, and policies.
Platform as a Service (PaaS) Deployments Security Requirements Assessment
Assess business needs and security requirements for platform as a service deployments.
Calculate the costs and benefits across the life of a project.
Recommend basic optimization improvements for advanced virtual services.
Design appropriate security protocols to minimize risk for platform as a service deployments and to achieve necessary levels of compliance.
Standard Operating Procedure (SOP) Identification
Stored Personally Identifiable Information Identification
Ensure that risk assessments, vulnerability assessments and threat analysis are consistently conducted at appropriate times to identify and assess risk to the organization’s information from us of a vendor product.
## Credential Detail Recipients of WGU’s AWS Cloud Security Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### AWS Cloud Architecture - The learner designs control measures for resilient architectures with cloud solutions and concepts. - The learner designs high-performing and scalable architectures for software performance workloads. - The learner designs security policies and access for cloud applications and architectures. - The learner designs cost-optimized storage, database, and network architectures based on situational feedback. ### Managing Cloud Security - The learner safeguards cloud data with identity and access management. - The learner implements secure solutions in cloud service models. - The learner implements operational capabilities, procedures, and training in relation to organizational needs. - The learner identifies security policies and procedures for cloud applications. - The learner conducts risk analysis and risk management in alignment with disaster recovery and business continuity plans. - The learner identifies legal, compliance, and ethical concerns within a cloud environment. ### AI for IT Automation and Security - The learner performs network modeling and scalability using AI tools. - The learner applies AI enhanced security practices for threat prevention, detection, and remediation in a network. - The learner evaluates the output of an AI tool against the automation and optimization needs of a network. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Design and refine a network architecture diagram. - Analyze AI-driven security practices. - Assess the effectiveness of AI in automating and optimizing network operations.
Recipients of the Azure Cloud Security certificate from Western Governors University have built and demonstrated competence in cloud architecture, development, and the security of cloud data and workloads, specifically aligned with Microsoft Azure.
Define an application management strategy.
Define standards for cross-organizational builds.
## Credential Detail Recipients of WGU’s Azure Cloud Security Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Azure DevOps Solutions - The learner describes instrumentation strategies. - The learner describes Site Reliability Engineering (SRE) strategies. - The learner defines components of security and compliance plans. - The learner manages source control. - The learner describes DevOps communication and collaboration techniques. - The learner defines continuous integration and automation. - The learner defines continuous delivery and deployment strategies. ### Managing Cloud Security - The learner safeguards cloud data with identity and access management. - The learner implements secure solutions in cloud service models. - The learner implements operational capabilities, procedures, and training in relation to organizational needs. - The learner identifies security policies and procedures for cloud applications. - The learner conducts risk analysis and risk management in alignment with disaster recovery and business continuity plans. - The learner identifies legal, compliance, and ethical concerns within a cloud environment. ### AI for IT Automation and Security - The learner performs network modeling and scalability using AI tools. - The learner applies AI enhanced security practices for threat prevention, detection, and remediation in a network. - The learner evaluates the output of an AI tool against the automation and optimization needs of a network. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Design and refine a network architecture diagram. - Analyze AI-driven security practices. - Assess the effectiveness of AI in automating and optimizing network operations.
Recipients of the Brand Storytelling certificate from Western Governors University have built and demonstrated competence in creating, measuring, and refining content and brand strategies that build brand equity, engage target audiences, and drive business results.
Adapt content and messages to the target audience's interests and preferences.
Tailor presentations to the specific needs of an audience.
Brand Integration Stakeholder Collaboration
Collaborate with internal stakeholders to achieve integration of a brand.
Formulate a brand strategy to position oneself as a thought leader in a specific industry.
Ensure communications are delivered periodically and in the most practical manner to reach the appropriate audience.
Audit a current campaign communication strategy for the desired approach to current and prospective customers.
Submitted Communication Document Editing
Edit submitted corporate communication documents for external distribution.
Create programs to track the impact of communications efforts linked to business objectives.
Compare Societal and Cultural Attributes
Differentiate between various cultural and societal attributes, characteristics, mores, customs, and practices.
Create a comparison report of competitor brands.
Execute content marketing strategies on different social media platforms.
Plan content marketing strategies on different social media platforms.
Content Marketing Strategy Communication
Communicate a content marketing strategy for the organization aligned to buyer personas and buyer journeys.
Ideate a content marketing strategy for the organization aligned to buyer personas and buyer journeys.
Content Marketing Strategy Implementation
Implement a content marketing strategy for the organization aligned to buyer personas and buyer journeys.
Content Marketing Strategy Rollout Scheduling
Schedule the rollout of a content marketing strategy aligned to the channel strategy to completion.
Prioritize a content plan for consistency with buyer personas to achieve key performance indicators (KPIs).
Content Strategy Rollout Modification Process Flow Creation
Create the process flow for deploying content strategy rollout modifications to the appropriate channels.
Marketing Goals Effectiveness Assessment
Assess the impact of channel-specific content marketing goals based on objective metrics and key performance indicators.
Marketing Material Publication Content Preparation
Develop content for marketing materials.
Track metrics that are linked to a campaign's success criteria.
Align brand strategy objectives with targeted business objectives.
Create presentations using presentation software.
Revise the existing product plan to relaunch and drive growth by addressing life cycle transitions, based on shifts in company vision.
Products Promotional Activities Organization
Organize promotional activities for new products and services.
Promotional Material Design Coordination
Coordinate the design of promotional material.
Create company policies for resource scheduling priorities.
Create paid, owned, and earned content based on its appropriateness to the social platform while also aligning to business goals.
Create a brand management strategy and reputation management strategy to increase brand awareness and positioning for a product.
Deliver high-impact presentations tailored to an audience.
Adopt a message that is suitable for the target audience.
Use appropriate colors, fonts, and other design elements to convey a message.
Use language to create vivid images and pictures in the reader's mind.
Use stories to explain an idea or solution to stakeholders.
Adapt one's writing style for different audiences.
Review submitted communications documents for external distribution.
Assess how well a business's unique strengths and value propositions align with customer needs.
Evaluate product suitability to meet customer needs and deliver value.
Internal Communication Guidelines Establishment
Establish guidelines for internal corporate communications.
Content Marketing Strategy Documentation
Document the rollout of a content marketing strategy.
Develop targeted marketing content tailored to buyer personas and optimized for the selected channels.
Present organizational improvements aligned with goals and the company vision.
## Credential Detail Recipients of WGU’s Brand Storytelling Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Brand Management - The learner describes how brand equity supports an organization’s business strategy. - The learner interprets how brand equity is measured to support an organization’s business strategy. - The learner describes how branding strategies support an organization’s business strategy. - The learner applies a portfolio of branding strategies that grow and sustain brand equity to support an organization’s business strategy. ### Content Marketing - The learner creates content aligned to an organization’s marketing strategy. - The learner identifies content marketing metrics to align with content marketing goals. - The learner creates a content plan aligned to an organization’s marketing strategy. - The learner applies the components of distribution and promotion to align with content marketing goals. ### Influential Communication through Visual Design and Storytelling - The learner adapts communications to the basic needs and motivations of their audience. - The learner applies storytelling techniques to motivate, inform, or influence a target audience. - The learner applies visual design techniques to motivate, inform, or influence a target audience. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develop, measure, and execute a strategic content marketing plan aligned to organizational goals, applying appropriate metrics, distribution, and promotion to drive impact. - Analyze, measure, and apply branding and brand-equity strategies to strengthen brand value and support an organization’s overall business strategy. - Adapt communication and visual design strategies to effectively inform, motivate, and influence target audiences based on their needs and motivations.
WGU Certificate: C# .NET Back-End Developer
WGU Certificate: C# .NET Back-End Developer badge image
Recipients of the C# .NET Back-End Developer certificate from Western Governors University have built and demonstrated competence in C# software engineering, object-oriented programming, backend API development, database integration, and data-driven application development aligned with engineering roles.
.Net Framework Windows-Based Applications Troubleshooting
Troubleshoot Windows-based applications dependent on the .NET Framework.
Access Application Programming Interface (API) to Process Task
Access an application programming interface with a programming language to process a task.
Develop applications by using an integrated development environment.
C# Object-Oriented Programming Implementation
Implement object-oriented programming using C#.
Access data and data stores using the .NET Framework.
Manipulate data with structured query language statements.
Apply appropriate data types to data columns in a relational database.
Distinguish between AI and machine learning.
Ethical Implications Of Artificial Intelligence
Identify the ethical implications of AI.
Differentiate between types of joins in structured query language.
Natural Language Processing (NLP) Techniques Identification
Identify Natural Language Processing (NLP) techniques.
Create a database by using structured query language statements.
Manage data in relational databases using structured query language.
Build service-oriented applications using the .NET Framework.
Differentiate between structured query language statement categories.
Execute a unit test and reacts to success or failure results.
Write a unit test framework to develop automated test cases.
Use machine learning models for data analysis.
## Credential Detail Recipients of WGU’s C# .NET Back-End Developer Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Data Management - Foundations - The learner explains attributes of databases, database tables, and structured and associated query language (SQL) commands. - The learner determines how to run queries for creation and manipulation of data in relational databases. - The learner defines primary and foreign keys in data normalization. ### Azure AI Fundamentals - The learner describes common AI workloads and considerations for their responsible use. - The learner explains fundamental machine learning principles and how they operate using Azure. - The learner identifies Azure AI features and services for computer vision, natural language processing, and generative AI. ### Advanced C# - The learner applies advanced C# constructs to develop applications. - The learner applies core .NET libraries to build robust applications. - The learner writes automated unit tests to improve reliability and performance. ### C# .NET Back End Development - The learner constructs RESTful services with ASP.NET to meet functional and non-functional requirements. - The learner builds unit tests for backend to validate service behavior under typical and edge conditions. - The learner configures .NET applications for deployment, logging, and metrics to support operations. ### AI Engineering with C# - The learner applies Programming Logic and UI Elements to C#. The learner applies programming logic and user interface elements to applications in C#. - The learner implements basic input, event handling, and output in C# applications. - The learner integrates external AI libraries or services into C# applications to extend their functionality. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Develop scalable and maintainable applications using advanced C# constructs, core .NET libraries, and automated unit testing. - Design, implement, test, and deploy RESTful backend services using ASP.NET, incorporating security, observability, and integration of AI models into production environments. - Develop functional C# applications that implement programming logic, user interface elements, data input/output, and external library integrations, including AI component.
WGU Certificate: Computer Science for AI Engineering
WGU Certificate: Computer Science for AI Engineering badge image
Recipients of the Computer Science for AI Engineering certificate from Western Governors University have built and demonstrated competence in core computer science principles including algorithms and data structures, algorithmic problem solving, computational complexity, and object-oriented software design, along with foundational knowledge of computer architecture and system performance considerations.
Algorithm Performance Impact Interpretation
Interpret the impacts of various algorithms on performance.
Artificial Intelligence and Cloud Technologies Usage
Leverage cloud technologies for artificial intelligence.
Identify system data and the hardware or software components required to meet business needs.
Implements business processes that include complex algorithms to orchestrate business processes efficiently and to scale applications.
Collaborate with a team to solve challenging issues.
Analyze the logic and structure of complex algorithms.
Apply models and algorithms to solve new and unique business problems.
Computer Hardware and Software Evaluation
Evaluate computer hardware and software for business use.
Analyze the impacts of computing systems evolution on modern computing architecture.
Demonstrate the functionality of an expert system in AI.
Hardware and Operating System Configuration
Configure computer hardware and operating system software.
Write different algorithms for sorting a list.
Design the logical architecture for a solution to meet defined design requirements.
Collaborate with design, content, acquisition, product, and sales teams to implement product marketing strategies.
Process Implementation with Complex Algorithms
Implements processes that include complex algorithms.
Construct a robot based on a set of engineering designs.
Analyze the logic and structure of simple algorithms.
Software and Hardware Update Configuration
Configure updates to computer software and hardware.
Strategic Thinking in Deploying AI Solutions Applications
Apply strategic thinking in the deployment of AI solutions for complex challenges.
Design system architectures based on specifications.
Design system data and modules that best fit different system architecture requirements.
Classify algorithms according to how their running time grows using Big O notation.
## Credential Detail Recipients of WGU’s Computer Science for AI Engineering Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Data Structures and Algorithms I - The learner applies algorithms that address a desired outcome based on space and time complexity in big-O notation. - The learner determines how data structure types impact operations within application, service, or data stores. - The learner explains the use, logic, and structure of algorithms. ### Data Structures and Algorithms II - The learner creates software applications that incorporate non-linear data structures for efficient and maintainable software. - The learner evaluates computational complexity theories in order to apply models to specific scenarios. - The learner evaluates the space and time complexity of self-adjusting data structures using big-O notation to improve the performance of applications. - The learner incorporates dictionaries and sets in order to organize data into key-value pairs. - The learner writes code using hashing techniques within an application to perform searching operations. - The learner writes code using self-adjusting heuristics to improve the performance of applications. ### Computer Architecture - The learner analyzes computer architecture choices affecting information system solutions in order to effectively communicate and apply design considerations within an organization. - The learner analyzes the purpose and function of the operating system and how it interacts with the computer architecture. - The learner assesses the impacts of hardware and software design choices (i.e., cost, performance, optimization techniques, power consumption, size, compatibility, etc.) to improve quality and capabilities. - The learner evaluates characteristics of computer architecture to meet business objectives. - The learner evaluates performance of hardware and software interaction to maximize system capabilities. ### Computer Systems for AI - The learner analyzes how modern computer architectures and their evolutions support AI workloads. - The learner designs systems for AI applications. - The learner evaluates resource requirements for AI models to meet organizational requirements. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Build applications using advanced data structures and algorithms, evaluates performance with big-O notation, and applies computational complexity theories. - Analyze computer architectures, designs system configurations, and evaluates deployment scenarios to support AI workloads across cloud, embedded, and edge environments.
WGU Certificate: Data Science for AI badge image
Recipients of the Data Science for AI certificate from Western Governors University have built and demonstrated competence in data-centric skills that support machine learning and AI development, including statistical modeling, feature engineering, big data architectures, machine learning algorithms, and model evaluation techniques.
Access Application Programming Interface (API) to Retrieve Data
Access an application programming interface with a programming language to retrieve data for a task.
Algorithm-Based Machine Learning Model Choosing
Choose an algorithm-based machine learning model.
Develop decision tree classifiers for diagnostics.
Determine appropriate graphical display.
Adjust the machine learning model based on previous results.
Representational State Transfer Implementation
Implement representational state transfer application programming interfaces in software solutions.
Design representational state transfer application programming interface solutions using documentation and diagrams.
Create a test automation framework to complete required tests.
Design unit test scripts for testing applications.
## Credential Detail Recipients of WGU’s Data Science for AI Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Applied Probability and Statistics - The learner applies principles and methods of probability-based mathematics to explain and solve problems. - The learner applies the operations, processes, and procedures of basic algebra to evaluate quantitative expressions, and to solve equations and inequalities. - The learner applies the operations, processes, and procedures of fractions, decimals, and percentages to evaluate quantitative expressions. - The learner evaluates categorical and quantitative data pertaining to a single variable using appropriate graphical displays and numerical measures. - The learner evaluates the relationship between two quantitative variables through correlation and regression. - The learner evaluates the relationship between two variables through interpretation of visual displays and numerical measures. ### Data Management - Foundations - The learner defines primary and foreign keys in data normalization. - The learner determines how to run queries for creation and manipulation of data in relational databases. - The learner explains attributes of databases, database tables, and structured and associated query language (SQL) commands. ### Big Data Foundations - The learner designs aspects of big data processing according to business requirements. - The learner identifies an appropriate data architecture according to organizational needs. - The learner designs aspects of data architecture according to business requirements. ### Machine Learning - The learner describes supervised and unsupervised learning algorithms. - The learner determines appropriate classification algorithms to apply to data sets. - The learner determines appropriate clustering algorithms to apply to data sets. - The learner determines appropriate regression algorithms to apply to data sets. - The learner evaluates algorithm performance. - The learner evaluates different data preprocessing strategies for feature selection. ### Machine Learning DevOps - The learner implements a Machine Learning automation solution model with continuous integration and deployment framework to address organizational needs. - The learner implements an end-to-end Machine Learning pipeline to address organizational needs. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Identify data architectures, designs aspects of data architecture, and develops big data processing solutions to meet business requirements. - Apply supervised and unsupervised learning algorithms, selects features, implements classification, regression, and clustering models, and evaluates performance.
WGU Certificate: Mathematics for AI badge image
Recipients of the Mathematics for AI certificate from Western Governors University have built and demonstrated competence in the mathematical foundations required for modern AI and machine learning systems, including multivariable calculus, linear algebra for machine learning, probability theory, optimization methods, and mathematical modeling.
Analyze relationships between variables.
Apply algebraic operations to solve linear equations.
Apply differential equations to model or solve problems.
Apply the Fundamental Theorem of Calculus
Differential Equation Order Determination
Determine the order of a differential equation.
Demonstrate knowledge of the behavior of a function.
Manipulate algebraic equations to determine a solution.
Apply mathematical theories and techniques for solving practical problems.
Problem Solving with Mathematical Techniques
Solve a problem using mathematical techniques or applications.
Recognize situations in which mathematical techniques or analysis are helpful or necessary.
Select appropriate problem solving techniques.
Separable Differential Equation Solution
Solve Real-World Applications of Differential Equations
Use basic concepts of calculus to solve problems.
Use linear algebra to solve problems in a variety of contexts.
Use different numerical methods to approximate solutions to problems.
## Credential Detail Recipients of WGU’s Mathematics for AI Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Calculus I - The learner analyzes systems of differential equations and their applications in programming contexts. - The learner applies rules of differentiation to solve problems involving rates of change, linear approximation, and optimization. - The learner determines limits and continuity of functions to solve problems. - The learner evaluates definite and indefinite integrals using geometry and the Fundamental Theorem of Calculus. - The learner solves separable differential equations and initial value problems. ### Calculus II for Engineers - The learner applies sequences, series, and convergence tests in engineering problem-solving. - The learner applies techniques of integration and numerical approximation to model and solve engineering problems. - The learner applies techniques of separable differential equations, parametric equations, and polar coordinates to represent and solve engineering problems. ### Calculus III for Engineers - The learner analyzes vector fields by evaluating line, surface, and volume integrals to model engineering systems. - The learner applies differentiation techniques to functions of multiple variables to solve optimization and modeling problems. - The learner applies vector operations in two and three dimensions to model and solve engineering problems. ### Linear Algebra for Engineers - The learner analyzes vector spaces, bases, and linear transformations to represent and manipulate multidimensional data. - The learner applies matrix methods to model and solve systems of equations arising in engineering and computing. - The learner determines eigenvalues, eigenvectors, and matrix factorizations to evaluate stability, optimize systems, and extract features. ### Mathematics of AI - The learner applies concepts from linear algebra, including matrix factorization and vector spaces, to analyze and implement machine learning algorithms. - The learner applies concepts from multivariable calculus and optimization to analyze gradients, loss surfaces, and convergence in machine learning models. - The learner applies probability, statistics, and information theory to evaluate model generalization, uncertainty, and performance in AI systems. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Apply fundamental calculus concepts to analyze and solve problems relevant to computer programming. - Apply advanced concepts from linear algebra, multivariable calculus, probability, and optimization to implement and evaluate machine learning models.
WGU Certificate: Applied Financial Analysis
WGU Certificate: Applied Financial Analysis badge image
Recipients of the Applied Financial Analysis Digital credential from Western Governors University have built and demonstrated competence in financial analysis, financial statement interpretation, forecasting and budgeting, and investment decision-making, using quantitative analysis and data-driven methods to evaluate business performance and inform strategic decisions.
Conduct quantitative analyses of information involving investment programs or financial data of public or private institutions, including valuation of businesses.
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.
Plan, direct, or coordinate accounting, investing, banking, insurance, securities, and other financial activities of a branch, office, or department of an establishment.
Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations. Analyze budgeting and accounting reports.
Analyze and measure exposure to credit and market risk threatening the assets, earning capacity, or economic state of an organization. May make recommendations to limit risk.
Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.
Advise clients on financial plans using knowledge of tax and investment strategies, securities, insurance, pension plans, and real estate. Duties include assessing clients' assets, liabilities, cash flow, insurance coverage, tax status, and financial objectives. May also buy and sell financial assets for clients.
Analyze credit data and financial statements of individuals or firms to determine the degree of risk involved in extending credit or lending money. Prepare reports with credit information for use in decisionmaking.
Credit Authorizers, Checkers, and Clerks
Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.
Calculate the value of an asset using commonly accepted financial valuation methods.
Interpret basic budgets in a structured context to examine how well an organization meets its targets.
Complete basic spreadsheet tasks for business practices and applications.
Identify management considerations for exercising due diligence in business combinations.
Business Environment Finances Identification
Assess the systems, structure, roles, and impact of finance in the business environment.
Perform most calculations using spreadsheets or calculators.
Analyze company performance reports for information that affects business decisions.
Data-Driven Decision Making Implementation
Implement data and data analysis to make decisions.
Define the goals for a decision-making activity.
Select appropriate decision-making methods.
Ensure compliance with federal and state regulations, policies, procedures, and standards.
Describe common ethical issues in business.
Financial and Regulatory Reports Preparation
Prepare financial and regulatory reports required by laws, regulations, or boards of directors.
Financial Statements and Ratio Calculations Analysis
Analyze financial statements and ratio calculations in a limited environment to determine the health and future financial needs of a business.
Financial Statements and Ratio Calculations Application
Apply basic financial statements and ratio calculations in a structured environment to determine the health of a business.
Identify financial tools and techniques to inform financial decisions.
Analyze inventory requirements to determine maximum and minimum values.
Analyze interest rates, time value of money, and risk and return principles in a limited environment to make financial decisions and mitigate risk.
Limited Environment Investment Valuation Determination
Determine the appropriate valuation of bonds, stocks, and capital investments in a limited environment to inform financial decisions and optimize organizational growth.
Logical and Mathematical Processes Application
Apply logical and mathematical processes to challenges.
Model Implementation for Problem Solving Perspectives
Implement a model to view a problem from different perspectives to find the appropriate solution.
Organization's Capital Structure Description
Describe an organization's capital structure and related concepts.
Apply project management methodologies to a range of contexts and scenarios.
Approximate a solution to a problem using mathematical techniques or applications.
Select a solution or response to an issue.
Analyze interest rates, time value of money, and risk-return principles to make informed financial choices.
Structured Environment Investment Valuation Determination
Determine the appropriate valuation of bonds, stocks, and capital investments in a structured environment to inform limited financial decisions.
Define the progression of tasks for a project.
## Credential Detail Recipients of WGU’s Applied Financial Analysis Certificate have demonstrated competence in the following areas via rigorous assessment activities completed through Western Governors University: ### Quantitative Analysis For Business - The learner describes common business analytical purposes for quantitative analysis methods. - The learner analyzes data through numerical and graphical methods and techniques. - The learner uses expected value methods as a decision-making tool. - The learner analyzes projects using the critical path to schedule and control project costs. - The learner uses linear programming, inventory economic ordering optimization models, and graphical representations to make informed decisions. ### Finance Skills for Managers - The learner identifies the systems, structure, roles, and impact of finance in the business environment. - The learner utilizes interest rates, time value of money, and risk and return principles to inform financial business decisions. - The learner uses financial statements to determine the health of a business organization. - The learner identifies how financial forecasting and budgeting helps individuals and organizations plan for future financial needs. - The learner utilizes the appropriate financial tools and techniques to inform limited financial investment decisions. ### Corporate Finance - The learner explains the structures, goals, and regulatory environment of corporations and business organizations. - The learner applies the time value of money (TVM) and leverage concepts to investment decisions and capital budgeting. - The learner computes stock and enterprise value with financial information and valuation models. ## Competency Demonstration Highlights Recipients of this credential complete the following tasks and deliverables as part of their assessment activities: - Conduct quantitative data analysis using numerical and graphical methods to identify trends and inform business decisions. - Analyze financial statements and applied forecasting and budgeting techniques to evaluate business performance and support financial planning decisions. - Develop valuation models to estimate stock and enterprise value using financial data to support investment and business decision-making.